I love the Big Hair Rotating Hair Dryer Brush, which easily smooths my wavy-curly hair into lovely natural-looking straight hair. I've used it for years. The latest one was still in guarantee and deve... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I received excellent customer support for a product that failed after 3 years, from the first contact everything was handled perfectly and I have now got a replacement issued with extended warranty. P... Näytä lisää
Yritys on vastannut
I recently had a problem with my Babyliss Trimmer which up to that point had been a great product. Customer services were superb when I contacted them. They guided me through what information they ne... Näytä lisää
Yritys on vastannut
Philippa and Sandra were both quick to respond to my issue with BaByliss hair clippers not being able to charge. They ordered me a replacement the same day and extended my warranty. They deserve nothi... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yhteystiedot
Conair Group Ltd, Maplewood Crockford Lane, RG24 8YB, Basingstoke, Yhdistynyt kuningaskunta
- 0370 5133191
- ukinfo@conair.com
- www.babyliss.co.uk
4,8
Erinomainen
576 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
My problem was dealt with efficiently…
My problem was dealt with efficiently and with great understanding.
All resolved in a few hours.
I am very pleased with the outcome.
Babyliss Customer Service is second to none.
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
I received excellent customer support…
I received excellent customer support for a product that failed after 3 years, from the first contact everything was handled perfectly and I have now got a replacement issued with extended warranty. Process was so good and with real customer focus! Well done!
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Brilliant Product & Terrific Customer Service
I love the Big Hair Rotating Hair Dryer Brush, which easily smooths my wavy-curly hair into lovely natural-looking straight hair. I've used it for years. The latest one was still in guarantee and developed a fault. Customer service were brilliant at quickly replacing it. (It came today, which took only a few days to arrive.) They are prompt, efficient, polite and kind. Great service which other companies could learn from.
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Customer service is fantastic
Customer service is fantastic, my problem was sorted very rapidly , much appreciated, thank you
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
no problem getting a replacement…
no problem getting a replacement hairdryer when my one stop working very good response from customer service center
21. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Excellent customer service
Excellent customer service. Replacement en route and all done easily by email.
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Trimmer fault - brilliant service
I recently had a problem with my Babyliss Trimmer which up to that point had been a great product. Customer services were superb when I contacted them. They guided me through what information they needed, what photographs to send, were really friendly and helpful all the way through. They have promised me a replacement trimmer which is now on its way.
Brilliant team who dealt with my problem fantastically!
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Customer Service for Hair Clippers
Philippa and Sandra were both quick to respond to my issue with BaByliss hair clippers not being able to charge. They ordered me a replacement the same day and extended my warranty. They deserve nothing less than 5/5.
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Received prompt reply from my initial…
Received prompt reply from my initial email and my replacement Babyliss tong is on the way to me, and it s good that I don’t have to return the faulty one.
Great service.
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Customer Service
Had a problem with a hairdryer I had purchased in December the customer service I received from Inge and Sandra was exceptional a new hairdryer is on its way with an extended warranty- thank you both very much
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Curling tongs
Very quick to respond to my query and excellent customer service . Action was taken straight away. Great service
18. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Fantastic Customer Service
The prompt responses, clarity of communication and honest concern about the issue I raised were very welcome. My problem was resolved entirely to my satisfaction within 48 hours ~ excellent!
18. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
A thoroughly competent a experienced engineer attended
Ashley, the engineer, was impressive and worked assiduously on my unvented cylinder. I felt utterly confident in him and was totally justified. Well done, British Gas!
18. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Great customer service
Inge in customer services has been so helpful and quick to respond. Went above and beyond to help me so thank you very much x
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Excellent after sales service
Excellent after sales service. From the moment I rang Customer service to report a fault on my hairdryer, the communication was excellent & I received my replacement hairdryer within days.
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Great service prompt attention and…
Great service prompt attention and minimal fuss
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
I had an issue with my dryer
I had an issue with my dryer, and I emailed them to sort out. I am beyond happy with the experience.
Bear in mind that I had the problem over the weekend and I shot them an email about it. They quickly picked up on Monday and promptly sorted my problem out.
Great
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Customer Service Experience
I had an issue with a hairdryer - the customer service team were amazing. They went above & beyond to make everything easy & we’re really efficient & friendly. Thank you!
7. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Absolutely excellent customer service
Absolutely excellent customer service. I contacted customer services about an issue with my hairdryer and they were so unbelievably helpful, professional and efficient. Issue resolved, in less than 4 days replacement received. Not often you get service like this from companies... thank you
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
What a great level of customer service…
What a great level of customer service provided by Yomna, very quick response and amicable resolution to my issue.
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
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