worst place to ever deal with I would not advise anyone to use these guys they lie to you about getting things resolved don't send tickets like they are supposed to and won't refund even though they s... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The company will not produce the tickets I supposedly bought, nor will they allow me to cancel my tickets. They are a scam. They out source their call center and the representative talks in circles un... Näytä lisää
Yritys on vastannut
First time visiting Rocket Mortgage Field House as well as picking seats via Seat Geek. The transaction was super smooth and tickets came within seconds of paying. The Club seats were amazing! Perfect... Näytä lisää
Yritys on vastannut
Bought tickets for a hockey game. Saved a bit of cash for seats in exact same spot compared to other 3rd party resellers. Though it is in USD it took a few hours to process the charge and the exchange... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Need tickets? Browse more than 50,000 in-seat photos, compare more than 3 million ticket listings and use SeatScore™ technology to get the best seats! Have tickets? Help your fellow fan by uploading photos and rating your seats after your event!
Yhteystiedot
West Merchandise Mart Plaza 222, 60654, Chicago, Yhdysvallat
- rateyourseats.com
2,8
Keskitasoinen
194 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great prices and excellent seats!!
23. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Jim,
Thanks for taking the time to leave a review. We're happy to hear we helped you find excellent seats at a great price! If we can be any assistance for future ticketing needs, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Payment never goes through and tickets…
Payment never goes through and tickets are always cancelled. But I had zero problems with ticketmaster
22. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Omena,
Thanks for taking the time to leave a review. We're sorry to hear you had trouble with payment processing during checkout and understand the frustration this may cause. If we can provide any additional assistance, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Worst Experience Ever
They are deceptive and underhanded with their process. Then their actual customer service is rude and disrespectful. Never use again and would not recommend to anyone.
21. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Alexis,
Thanks for taking the time to leave a review. We are certainly not trying to be deceptive when it comes to the ticket-buying process and apologize that your experience with our customer service team was not a positive one. If we can provide any additional assistance, we can be contacted directly at hi@rateyourseats.com.
Warm regards
I originally found the site because I…
I originally found the site because I did a search to determine what seats might be shaded in the stadium we are going to. Once I decided to purchase tickets there, I could not find info about the specific seats- only an amphitheater in the same complex. Then after purchasing the tickets they came through from Ticketmaster- okay, but no mention of that on the website that I saw. Very confusing! Plus, after working with this site and a few others to obtain Spring Training tickets (I had to use multiple sites to get tickets for three days in a row at nearby stadiums) my credit card was compromised! No way to tell where and how it happened, but doesn’t help that I was shuttled around in this site.
19. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi FanCath,
Thanks for taking the time to leave a review. We're sorry to hear our site caused some confusion and did not have all of the information you were hoping to find about your seats. Additionally, we will have our service team take a closer look to verify your information was not compromised on our site during the purchasing process. If we can provide any additional assistance, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Real?
I only know the row of my seats, and not the actual seats to confirm they are together.
You are telling me I cannot get the information until April - that is not consistent with how other ticket providers work. I am very concerned
16. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Karen,
Thanks for taking the time to leave a review. We currently only require sellers to list section and row information when selling on our site, which is typical of most secondary ticket marketplaces. If you would like to check the status of your order, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Ticket scalping scam. RUN!
Your tickets were over 200+ more the cost of what the venue was selling on their website. Y'all are thieves and should be ashamed of yourselves.
14. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Ethan,
Thanks for taking the time to leave a review. Since we are a secondary ticket marketplace, prices on our site are set by individual sellers and may exceed face value.
Warm regards
I still have not received instructions…
I still have not received instructions on downloading my tickets. The money has gone out of my account, but no tickets yet.
15. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Jeff,
Thanks for taking the time to leave a review. If you'd like us to take a closer look at your order status, please message us directly at hi@rateyourseats.com with your name and email used to purchase your tickets!
Warm regards
Superb Customer Service
When I had difficulty receiving a confirmation email I was helped quickly and efficiently.
I received email responses as well as a phone call regarding the matter!!
13. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Marcia,
Thank you for taking the time to leave a review. We're happy to hear that our service team was able to take care of your needs quickly and efficiently and we hope you enjoy your event! If we can provide any additional assistance, we can be contacted directly at hi@rateyourseats.com.
Warm regards
The ordering of the tickets as well as…
The ordering of the tickets as well as showing the seats within the area was great. Showing the tickets at the gate was easy and I like the fact each time you needed to download the tickets it was an easy process. I will purchase again from this site.
10. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Levi,
Thanks for taking the time to leave a review. We're happy to hear that the entire process, from buying all the way to event entry, was an easy one and we look forward to helping you find tickets to your next live event! If we can provide any additional assistance, feel free to contact us directly at hi@rateyourseats.com.
Warm regards
ease of seat selection and seat's view
6. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Donald,
Thanks for taking the time to leave a review. We're happy to hear it was easy to pick your seats and that our in-seat photos were a helpful resource when buying tickets! If we can provide any additional assistance, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Still have not received confirmation of…
Still have not received confirmation of my Laufey tickets!
6. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Heidi,
Thanks for taking the time to leave a review. If you'd like us to take a closer look at your order status, please message us directly at hi@rateyourseats.com with your name and email used to purchase your tickets!
Warm regards
Exorbitant processing fee & tickets…
Exorbitant processing fee & tickets still have not been transferred. I will never use this service again and would not recommend it to anyone.
8. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Christopher,
Thanks for taking the time to leave a review. Since we are a secondary ticket marketplace, prices on our site are set by individual sellers and may exceed face value. Additionally, if you would like us to check on the status of your order, feel free to contact us directly at hi@rateyourseats.com.
Warm regards
user friendly and fast
6. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Crystal,
Thanks for taking the time to leave a review. We're happy to hear you found our site user-friendly and fast and we hope you enjoy your event! If we can provide any additional assistance, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Seat view
Being able to have a view from your seat is a nice feature of the site.
4. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Cynthia,
Thanks for taking the time to leave a review. We're happy to hear our in-seat photos were a helpful resource during your ticket-buying experience! If we can provide any additional assistance, we can be contacted directly at hi@rateyourseats.com.
Warm regards
USD or CDN?
I am Canadian purchasing tickets to a Canadian hockey game from a Canadian location and I only find out after the transaction that it was in US dollars. At no time during the whole purchase process was I aware that the price was in US dollars. The purchase price should clearly state $ USD. Very deceptive sales practice.
1. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Ron,
Thanks for taking the time to leave a review. When shopping for tickets at Canadian venues on our site, all prices are in USD. This is noted under the price in all ticket listings and is also shown on our checkout page before customers confirm their order. We'll speak to our development team to see if we can add this in more locations, as we are certainly not trying to deceive anyone buying tickets.
Warm regards
Too fishy
I was just about to buy when I looked at their reviews. No waaaayy
25. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Harry,
We understand how reviews are an important resource when shopping online, which is why we've recently started collecting reviews from verified customers so they can share their experience with unfamiliar customers. Of the hundreds we've collected so far, the vast majority have been positive, however, we'd still love to collect more on other sites as well. We hope one day we can earn your trust and business and receive an updated positive review!
Warm regards
Great experience
Great experience. Ordered 3 tickets in September for a game this weekend.
Received my tickets 3 days before the game and the transfer went through fine.
Will definitely order from Rateyourseats.com again.
Thank everyone!
26. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi John,
Thank you for taking the time to leave a review. We're happy to hear your transaction went smoothly and we look forward to helping you find tickets to future events! If we can provide any additional assistance, We can be contacted directly at hi@rateyourseats.com.
Best regards
I never received my tickets from…
I never received my tickets from rateyourseats.com. They promised delivery 1 hour before the game, but never received. RateyourSeats promise 100% guarantee of delivery or your money back, but they don't. There order delivery system via email in an attached pdf but they have no proof of delivery like a read email confirmation.
25. elokuuta 2023
Oma-aloitteinen arvostelu
Canceled order without reason and then ticket prices magically doubled
I found tickets to my event, filled out the form, entered my payment information, and was give an confirmation, which I printed. I also received a confirmation email. Luckily I checked my email again because minutes later, I got an email saying my order had been cancelled.
This email did not list the reason why it had been cancelled, nor provided any contact information.
So I had to track down their number and call. I navigated through the system once but it then hung up on me. I called again and got someone in customer service who said that my order was cancelled because the verification team found a problem with my information. HOWEVER, she would not tell me what went wrong and said I had to order the tickets again. Since I no longer saw those exact tickets on their website, I asked to be transferred to sales.
The sales associate's English was terrible and I could hear her whispering to someone. She claimed to have found my tickets, but now they had gone from $42 to $75. I kept repeating that I had a confirmation at the $42. After putting me on hold, she said she could give me a promo code, but it turned out that would take only $8 off of the total price. She claimed that she couldn't escalate my call--only that she could transfer me back to customer service.
Upon being transferred back to customer service, I was put on a long hold while someone researched why the order was cancelled. This person said that there was an issue with my credit card that got flagged. I asked why I was given a confirmation if there was a problem with my card. She couldn't give me a good answer other than that's how the system is set up.
I asked for a supervisor and she claimed that they don't talk to customers. She also claimed that she can't give me the tickets at a lower price because they don't set the prices.
It seams to me that whoever was selling these tickets realized they could get much more, so this company let them get out of the confirmed transaction so that both the seller and the site could get more money.
27. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hello,
We appreciate you taking the time to leave a detailed review of your experience. We're so sorry to hear that your order was cancelled and that our customer service representative could not offer and desirable resolution for this. Our intent is to provide an easy and seamless purchase process, and we are disappointed to hear that this was not the case. We'd be happy to take a closer look at this for you if you'd like to send your order details to us directly at hi@rateyourseats.com.
Warm regards
Tickets not ordered and no notifications of confirmation
I have used this before recently and had no issue. I had many windows open looking at tickets, and was close to a decision, but chose to postpone until the next day. Closed all windows, and then the next day
I DO NOT have an order number, had NO EMAIL of an order from Rate Your Seats, did not decide to order tickets, and suddenly the next day get tickets ready to be transferred to TicketMaster,. I HAVE NOT ACCEPTED tickets, DID NOT order tickets, and will DISPUTE the charge for tickets.
23. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Bob,
Thank you for taking the time to leave a review. Our intent is to provide an easy and seamless purchase process, and we are disappointed to hear that this was not the case. We hope you'll find the resolution we provided you acceptable, and we appreciate your patience with us while we worked to resolve this issue for you.
Warm regards
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