worst place to ever deal with I would not advise anyone to use these guys they lie to you about getting things resolved don't send tickets like they are supposed to and won't refund even though they s... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The company will not produce the tickets I supposedly bought, nor will they allow me to cancel my tickets. They are a scam. They out source their call center and the representative talks in circles un... Näytä lisää
Yritys on vastannut
First time visiting Rocket Mortgage Field House as well as picking seats via Seat Geek. The transaction was super smooth and tickets came within seconds of paying. The Club seats were amazing! Perfect... Näytä lisää
Yritys on vastannut
Bought tickets for a hockey game. Saved a bit of cash for seats in exact same spot compared to other 3rd party resellers. Though it is in USD it took a few hours to process the charge and the exchange... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Need tickets? Browse more than 50,000 in-seat photos, compare more than 3 million ticket listings and use SeatScore™ technology to get the best seats! Have tickets? Help your fellow fan by uploading photos and rating your seats after your event!
Yhteystiedot
West Merchandise Mart Plaza 222, 60654, Chicago, Yhdysvallat
- rateyourseats.com
2,8
Keskitasoinen
194 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very poor communication
Very poor communication regarding when tickets will arrive and website does not show my tickets.
15. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Todd,
Thanks for taking the time to leave a review. We're sorry to hear that the communication you received regarding the expected delivery date of your tickets was poor and we apologize for any inconvenience. If you'd like us to take a closer look at your order so we can provide an updated in-hand date, feel free to reach out to us directly at hi@rateyourseats.com.
Warm regards
No extra fees.
18. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi J.F.
Thanks for taking the time to leave a review. We're happy to hear you had a positive experience with us and were able to find tickets with no extra fees. If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Ordered 4 seats to Circus at Wells…
Ordered 4 seats to Circus at Wells Fargo Center in Phila at 2X Face Value of tickets. Never received email link despite numerous texts exchanged on their CHAT LINE. Told it was a “System Error” and I should shortly receive the ticket Bar Codes by email. Never did!
Confirm #61578027
Kids missed first 1/2Hr of show and I had to purchase tickets at Box Office
Totally ruined our day and children were crying
Reporting this to Attorney General if not resolved in next 48 hours as I’m an Attorney
17. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Harmon,
Thank you for taking the time to leave a review and making us aware of this situation. We're sorry to hear about this issue with your ticket delivery and we apologize for the experience. We're having our service team take a closer look at this in hope to create a resolution for you after this experience. If we can provide any additional support, we can be contacted directly at hi@rateyourseats.com.
Warm regards
The final price was not disclosed…
The final price was not disclosed before payment and was $50+ more than the sub total that was displayed. Please consider more transparency in what the actual cost of the tickets will be
17. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Roy,
Thank you for taking the time to leave a review. We appreciate your feedback about pricing disclosure. Currently, a final price will be shown on the checkout page after a ticket delivery method has been chosen. If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Didn’t answer my questions.
16. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Shelley,
Thanks for taking the time to leave a review. We're sorry to hear we were not able to answer your questions. If you would like to reach out for additional support, we'd be happy to try and answer again! Feel free to reach out to us directly at hi@rateyourseats.com.
Warm regards
Vastaus yritykseltä RateYourSeats.com
Hi AJ,
Thanks for taking the time to leave a review. We're happy to hear the ticket-buying process was easy, quick, and informative with us and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Your service fee is ridiculously high
Your service fee is ridiculously high - almost 25% of the cost of the ticket. I've no interest in doing any business with you in the future.
13. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Brad,
Thanks for taking the time to leave a review. We appreciate your feedback about our dynamic fee structure. If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Great deals and straightforward user experience
Bought tickets for a hockey game. Saved a bit of cash for seats in exact same spot compared to other 3rd party resellers. Though it is in USD it took a few hours to process the charge and the exchange rate fluctuated so cost went up a tad. Still preferable. The seat previewing and selection was easy and intuitive. Check out was a breeze as well. Received mobile tickets within a few hours of buying. Would recommend!
10. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Matt,
Thanks for taking the time to leave a review. We're happy to hear we were able to help you find tickets for a bit less than some other sites and we hope you enjoy the game! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
First time visiting Rocket Mortgage…
First time visiting Rocket Mortgage Field House as well as picking seats via Seat Geek. The transaction was super smooth and tickets came within seconds of paying. The Club seats were amazing! Perfect for us to see the entire show without any blind spots or obstructions. Seats were just as listed by seller.
8. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Larkin,
Thanks for taking the time to leave a review. We're happy to hear your transaction was smooth and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Poor customer service experience.
Poor and unhelpful customer service experience.
8. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi T,
Thanks for taking the time to leave a review. We're sorry to hear you had an unhelpful experience with our customer service team. If we can provide any additional assistance, or if you would like us to take a closer look at your concerns, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Best place for comparing prices
Best place for comparing prices, seating charts, venue maps, etc. And the staff was very friendly & helpful in person friendly. Thank you for your help.
3. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Christy,
Thanks for taking the time to leave a review. We certainly appreciate the kind words about our site and are happy to hear our staff was friendly and helpful as well! If we can provide any additional assistance, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Fantastic experience.
Fantastic experience.
It wiil be my first timeI go to a baskteball game in Orlando.
I’m excited.
6. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Giovani,
Thank you for taking the time to leave a review. We're happy to hear you had a fantastic experience with us and we hope you enjoy your first basketball game in Orlando! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Received tickets before the deadline…
Received tickets before the deadline date.
6. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Jessi,
Thank you for taking the time to leave a review. We're happy to hear you received your tickets before the expected in-hand date and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Luv the website
Luv the website. Easy to use and get the info I needed quickly. Great prices too compared to other places!
2. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Mike,
Thank you for taking the time to leave a review. We're happy to hear our site is easy to use and that we're able to provide detailed seating information quickly! If we can provide any additional assistance, we can be contacted directly at hi@rateyourseats.com.
Enjoy your event!
Rockies tickets
First time user here. Site was fairly easy to use. I bought opening tickets for a Colo Rockies game on April 5th.
My only question is why will it take until April 1st to get my tickets??
Steve
31. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Stephen,
Thanks for taking the time to leave a review. We're happy to hear your first experience was a positive one and we hope you enjoy the Rockies game! The expected in-hand date is typically shown closer to the event date, however, there's a very good chance you'll receive your tickets sooner than that! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Easy to use. Competitive pricing.
It was easy to search and find seats. I was able to get to a photo showing the view from that seat. When you account for fees on top of ticket price, the same tickets were cheaper here than via the band's web site. I do wish they indicated which seat numbers in the row purchased you will get before purchasing.
25. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Ralph,
Thanks for taking the time to leave a review. We're happy to hear our in-seat photos were a helpful resource and that we were able to help you find cheaper tickets than some other sites! If we can provide any additional assistance, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Great ticket purchase experience
Easy purchase, best price I saw, and the tickets were sent to me as soon as I ordered them. I wasn’t familiar with this site before this transaction but it’s definitely a site I’ll trust to use next time.
26. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Jay,
Thanks for taking the time to leave a review. We're happy to hear you had such a great purchasing experience with us and we hope you enjoy your event! If we can provide any additional assistance, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Never received tickets over the course…
Never received tickets over the course of a month of attempts. Numerous inquiries with your customer service with no resolution; tried everything they asked me to do. Kept sending me links that always had same result on Ticketmaster site "Oops. Something went wrong." Said they were following up with Seller but no contact was ever initiated by them. Disputing charge with my credit card company.
8. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Mark,
Thanks for taking the time to leave a review. We're sorry to hear you had issues with your ticket delivery. At your earliest convenience, can you send us an email at hi@rateyourseats.com with your order number so we can take a closer look at this for you?
Warm regards
Do NOT buy tickets from this company!
Do NOT buy tickets from this scam of a company! I asked for a refund after finding out they had charged me way more than what the tickets were worth. They refused to refund and told me that I could resell them myself for a profit. So I filed a dispute with my bank which then made my PayPal balance in the negative $500.70! I went to click on the link that they sent me to claim them so I could try and resell them and they said they were already claimed by another email address! This company said that since I filed a dispute, they resold my tickets and kept my money!!!
1. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Tisha,
Thanks for taking the time to leave a review. Since we are a secondary ticket marketplace, prices on our site are set by individual sellers and may exceed face value. We will have our service team take a closer look at your order, as your tickets should not have been claimed by anyone else.
Warm regards
no mention of currency on ticket prices
17. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Martin,
Thanks for taking the time to leave a review. All prices on our site are in USD. If the venue is not in the United States, this is noted under the price in all ticket listings and is also shown on our checkout page before customers confirm their order.
Warm regards
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