worst place to ever deal with I would not advise anyone to use these guys they lie to you about getting things resolved don't send tickets like they are supposed to and won't refund even though they s... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The company will not produce the tickets I supposedly bought, nor will they allow me to cancel my tickets. They are a scam. They out source their call center and the representative talks in circles un... Näytä lisää
Yritys on vastannut
First time visiting Rocket Mortgage Field House as well as picking seats via Seat Geek. The transaction was super smooth and tickets came within seconds of paying. The Club seats were amazing! Perfect... Näytä lisää
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Bought tickets for a hockey game. Saved a bit of cash for seats in exact same spot compared to other 3rd party resellers. Though it is in USD it took a few hours to process the charge and the exchange... Näytä lisää
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Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
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Yhteystiedot
West Merchandise Mart Plaza 222, 60654, Chicago, Yhdysvallat
- rateyourseats.com
2,8
Keskitasoinen
194 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ticketmaster was a problem claiming my…
Ticketmaster was a problem claiming my tickets.
7. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Rodney,
Thanks for taking the time to leave a review. We're sorry to hear you had some trouble claiming your tickets from Ticketmaster. If you're still in need of assistance, our team would be happy to help, and can be contacted directly at hi@rateyourseats.com.
Warm regards
Hesitant at first, but worked great
I was hesitant using rateyourseats for the first time. But this transaction was flawless. I received order confirmation immediately. The tickets were transferred to my account in 20 minutes.
6. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Jason,
Thanks for taking the time to leave a review after your first experience with us. We're happy to hear the checkout and transfer process went flawlessly, and we hope you'll continue to consider us for future ticket purchases! If we can provide any additional assistance or order information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Children disturbance makes experience unenjoyable
Seats were very good for the section price (Mezz1 rB
s7-8); however, both in front and behind us were families with children (~ 5-7 yrs old) who could not sit still nor be quiet. As we know this age group can be very difficult to control; however, it made for a disturbing experience which was not very enjoyable. Something needs to be done (maybe age requirement of 12 yrs old or older) for the ticket prices to remain high - it's not a good value purchase if not enjoyable, nor for return engagements. The performance was VERY GOOD; it's not a reflection on the LA Ballet Company, but it's counterproductive to have a great performance but not get a high experience/return rating because of disturbance in the audience.
26. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Richard,
Thanks for taking the time to leave a review. We're glad to hear we were able to help you find good seats for a good price, and we certainly understand how this experience can be frustrating. Unfortunately, since we have no direct affiliation with the LA Ballet Company or the other patrons that attend their shows, we are unable to enact any policies that may lead to a better guest experience during their shows. We hope you'll continue to consider us for future ticketing needs, and we hope you'll have a better experience at your next live event.
Warm regards
Easy to find seats
Easy to find seats, choose pay and a quick acceptance and transfer.
3. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Kevin,
Thanks for taking the time to leave a review. We're happy to hear it was easy to find seats and that your tickets were transferred quickly! If we can provide any additional assistance or order information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Did not apply discount :(
Did not apply 10% promotion at checkout :(
6. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Steffan,
Thanks for taking the time to leave a review. We're sorry to hear your promotional discount was not applied to your order. We'd be happy to take a closer look at this for you if you're able to send us a message at hi@rateyourseats.com with additional information on which promotion you were trying to apply!
Warm regards
Great tickets and prices and Fast…
Great tickets and prices and Fast Shipping
4. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Lolo,
Thanks for taking the time to leave a review. We're happy to hear we were able to help you find great tickets that were shipped quickly and we hope you enjoy your event! If we can provide any additional assistance or order information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Vastaus yritykseltä RateYourSeats.com
Hi Mark,
Thanks for taking the time to leave a review. We're happy to hear the ticket-buying process was easy and straightforward with us and we hope you enjoy your event! If we can provide any additional assistance or order information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
The process was seamless and quick
The process was seamless and quick. We cannot wait to take my granddaughter to the circus. Thank you for making this happen.
2. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Yvonne,
Thanks for taking the time to leave a review. We're happy to hear the ticket-buying process was seamless and quick and we hope you enjoy the circus with your granddaughter! If we can provide any additional assistance or order information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
I don’t expect to buy tickets from a…
I don’t expect to buy tickets from a person who didn’t actually own them at the time in an artist pre-sale. Scalper tactic?
28. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Consumer,
Thanks for taking the time to leave a review. There are a few ways individual sellers can access inventory. If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
FRAUD
FRAUD! Don't use RateYourSeats to purchase tickets! I purchased tickets last night to a concert using this company (in hopes to surprise my wife since she likes that particular singer); It sent me a link via text to my phone. When I hit the link it sends you to SeatGeek.com to get your tickets. Then it asked me to sign-in or register with SeatGeek; So I did and it let me in, but then and it came back stating, "This Transfer was declined." What the heck? So, I downloaded the SeatGeek App, and logged-in that way. The app showed me I have two tickets to accept, so I did, and it stated, "Failed to Accept Tickets." I tried using the PC to log-in to SeatGeek.com instead of the phone, but that stated, "Cannot accept transfer, please verify your account to accept this ticket." I did that and logged in multiple times, and it let me in each time, but to no avail. I then called the help line (866) 270-7569, but, as you know, someone from another planet answers the call and does their very best to go round in circles to tire you into frustration. Bottom line the individual with the heavy accent stated he could not help and could not refund my money; Go figure! I had to call the credit card company to report this potential fraud and dispute and this ordeal. All these "ticket RESALE" companies are bogus. There should be a law against this these types of BS transactions.
1. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Lou,
Thanks for taking the time to leave a review. We're sorry to hear you ran into some trouble while accepting your tickets. Our service team would be more than happy to take a closer look at this for you if you were unable to get into your event, however, their resources are limited while there is an active fraud chargeback filed against any transaction. If you would like our team to take a look, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Everything you need to make a decision
Quick checkout, liked the value score and thorough section description
29. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi D B,
Thanks for taking the time to leave a review. We're happy to hear our deal ratings and seat descriptions were helpful resources when buying tickets and we hope you enjoy your event! If we can provide any additional assistance or order information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
I don’t have my tickets yet
I don’t have my tickets yet. It’s had give them a good review.
27. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Joe,
Thanks for taking the time to leave a review. We apologize that your tickets have not been delivered yet. At your earliest convenience, can you send us a message at hi@rateyourseats.com with your order information so we can take a closer look at this for you?
Warm regards
Easy to navigate site
Easy to navigate site. Clearly seen lacation of seats.
9. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Margaret,
Thanks for taking the time to leave a review. We're happy to hear you found our site easy to navigate and we hope you enjoy your event! If we can provide any additional assistance or order information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Fast turn around for event happening in 4 hours
I purchased tickets to an event happening locally that started in 4 hours. The rep was able to send my tickets within minutes and was very gracious. Thanks!!
27. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi JJ,
Thanks for taking the time to leave a review. We're happy to hear that your tickets were delivered within minutes and we hope you enjoy your event! If we can provide any additional assistance or order information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Vastaus yritykseltä RateYourSeats.com
Hi Ronda,
Thanks for taking the time to leave a review. As a secondary ticket marketplace, prices on our site are set by individual sellers and may be above or below face value. If we can provide any additional assistance or order information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Very easy to navigate and I received my…
Very easy to navigate and I received my tickets right away.
25. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Daniel,
Thanks for taking the time to leave a review. We're happy to hear you found our site easy to navigate and that you received your tickets right away! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Suckered!!!!
Okay, so I thought I had ordered the tickets but then instead of getting a payment confirmation screen, I received a screen saying that my tickets were gone… had been sold! But I’m still charged for them!!!! I didn’t take out the insurance… didn’t think I needed to (not traveling in for the game, feel amazing, could walk to the game if I really needed to… so, really no reason to have to cancel). But that shouldn’t mean that my tickets that I just paid for should STILL be up for sale!!!!! I’ve been suckered here! First and LAST time using this site!!! 🤮🤮🤮🤮
24. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Cecilia,
Thanks for taking the time to leave a review. We're sorry to hear you ran into some issues while purchasing tickets and were still charged. We're going to have our service team take a closer look at this for you, as our records show your order was confirmed. Please keep an eye out for a call or email from them shortly. We look forward to getting this resolved for you.
Warm regards
I did not receive my tickets as this…
I did not receive my tickets as this site expressed I would. It is now the next day, the day of the event I plan on attending and I still don’t have any tickets.
23. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Tiffany,
Thanks for taking the time to leave a review. We apologize for the inconvenience of this delayed ticket delivery. If you still have not received your tickets, please send us an email at hi@rateyourseats.com so we can take a closer look at this for you.
Warm regards
I thought I was buying tickets directly…
I thought I was buying tickets directly from Live Nation as part of the presale for James Taylor in Boston on 9/9. When I realized it was not and I read the fine print that the tickets wouldn't be available until Sept 9 and that my seats my change, I was furious. I want a refund.
21. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Beth,
Thank you for taking the time to leave a review. Unfortunately, we are not affiliated with Live Nation. Since we are a secondary ticket marketplace, we do our best to make customers aware of this by placing a disclaimer throughout our website, including on the checkout page. Additionally, the expected in-hand date for your order is a set date that the seller is required to transfer your tickets by, however, the vast majority of our customers receive their tickets well before that date. Finally, since the seats you purchased are zone seats, the seller is required to deliver tickets in or near the section you chose. We hope this alleviates your concerns, and we hope you enjoy the James Taylor concert.
Warm regards
I have no idea nor could I find…any actual seat request information
I have no idea nor could I find anywhere to request my actual 4 seats. It seems I am at the seller's discretion. Is there any way to request particular seats from the 12 reported top be available in my seating area?
20. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Richard,
Thank you for taking the time to leave a review. Currently, sellers are only required to include section and row information in their listings, which is why individual seats may not be visible on our site. While this is common for most secondary ticket marketplaces, we will certainly pass this feedback over to our development team to see if we can improve this part of the user experience on our site. If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
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