worst place to ever deal with I would not advise anyone to use these guys they lie to you about getting things resolved don't send tickets like they are supposed to and won't refund even though they s... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The company will not produce the tickets I supposedly bought, nor will they allow me to cancel my tickets. They are a scam. They out source their call center and the representative talks in circles un... Näytä lisää
Yritys on vastannut
First time visiting Rocket Mortgage Field House as well as picking seats via Seat Geek. The transaction was super smooth and tickets came within seconds of paying. The Club seats were amazing! Perfect... Näytä lisää
Yritys on vastannut
Bought tickets for a hockey game. Saved a bit of cash for seats in exact same spot compared to other 3rd party resellers. Though it is in USD it took a few hours to process the charge and the exchange... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
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Yhteystiedot
West Merchandise Mart Plaza 222, 60654, Chicago, Yhdysvallat
- rateyourseats.com
2,8
Keskitasoinen
194 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy to seat seat rows and prices.
Easy to find seat rows and prices.
7. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hello,
Thank you for taking the time to leave a review. We're happy to hear it was easy to view seat and pricing information while buying tickets with us and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Vastaus yritykseltä RateYourSeats.com
Hi Gina,
Thanks for taking the time to leave a review. We're happy to hear the ticket-buying process was easy with us and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Absolutely a SCAM
Absolutely a SCAM
Purchased tickets in March for a show on June 2nd. Sent several emails over the past few months requesting how to get the tickets—-one email assured me that I would get the tickets by June 6th !!! I was sent several emails assuring me that I would be informed how to get them within 48 hours of the event. Emailed weekly before the event and the day before, to no avail. Called a few hours before the event and asked for a refund at that point but was told that I would get an email immediately with instructions how to get the tickets. The concert is now over and now I have to fight to get my $317 back. DO NOT USE this company!!!
2. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Christine,
Thank you for taking the time to leave a review and make us aware of this situation. We're sorry to hear about this issue with your ticket delivery. Our service team has completed their investigation and has issued a full refund for your order. Please allow a few business days for the transaction to fully process. If we can provide any additional assistance, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Easy and not huge service fee's.
Easy and not huge service fee's.
29. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Karen,
Thanks for taking the time to leave a review. We're happy to hear the ticket-buying process was easy and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Vastaus yritykseltä RateYourSeats.com
Hi Joshua,
Thanks for taking the time to leave a review. We're happy to hear the ticket-buying process was smooth with us and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
This afternoon I purchased two Billie…
This afternoon I purchased two Billie Eilish concert tickets for $447.30 for Tuesday November 19, 2024 at Ball Arena. I honestly believe that the tickets for the concert is overpriced. Unfortunately I won’t be able to make the concert for that day. I spoke with the representative to see how I can cancel my ticket orders and receive my refund. The person informed me that I wasn’t able to cancel the transaction and receive a refund. I feel like almost $500 is coming out of my pocket.
23. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Lexa,
Thank you for taking the time to leave a review. As a secondary ticket marketplace, prices on our site are set by individual sellers and may be above or below face value. During checkout, all guests must check a box before completing their purchase that agrees to our sales terms and conditions that state all sales are final. If you can no longer attend the event, our service team would be more than happy to reach out directly to assist you in re-selling your tickets. They can be contacted by phone at (866) 270-7569.
Warm regards
Great Fast Service
20. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Howard,
Thank you for taking the time to leave a review. We're happy to hear our service was fast and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Very easy and simple to navigate
10. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Michael,
Thanks for taking the time to leave a review. We're happy to hear you found our site easy to navigate and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Tickets not on time
I was at Dodger Stadium at 10 am. Bought a single ticket at 10:36 am, for the Dodger/Marlin game set at 12:10 pm on May 8th, 2024. You get an email asking you to register to a 3rd party (MLB Ballpark App) to get your ticket. After the registration process, I got kicked out for some reason. I tried to get back in but the password I had just created was not letting me in. I tried to reset my password 3 times, which took a long time. By the time I was done, the ball game was in the middle of the 5th inning.
I bought the ticket at 10:36 am, and the ticket became available at 12:40 pm. So, I went home without using the ticket because the ballgame was almost over.
I requested a refund but was denied. They say they have proof the ticket was sent on time. Maybe at their end, but not on my end. Maybe somewhere in the transaction there is a glitch, or something... I don't know.
The ticket price on the site was at $38; the final charge was $49 and change.
Bad service, ticket was not available on time. Please stay away from RateYourSeats.
8. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Ramiro,
Thanks for taking the time to leave a review. We're sorry to hear you had trouble accessing your tickets in the MLB Ballpark App. As mentioned in your review, our records show the ticket was delivered at 10:40am. Unfortunately, we have no affiliation with the MLB Ballpark App, however, our service team has reached out directly to the email used to place your order with a resolution offer for this experience.
Warm regards
I received the tickets without a problem
I received the tickets without a problem. I enjoyed the game.
2. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Wise,
Thanks for taking the time to leave a review. We're happy to hear you received your tickets without any issues and enjoyed the game! If we can provide any additional for future ticketing needs, we can be contacted directly at hi@rateyourseats.com.
Warm regards
If I could give no stars I would
If I could give no stars I would. Terrible company. Bought tickets. Never received a confirmation email (they say they have proof of it). Thought my tickets were fraudulent so purchased two more from Stubhub. I couldn’t remember later with no confirmation where I bought the tickets. Didn’t hear from them for 4 months. Then two days before the concert they send the electronic tickets and now trying to get rid of them. Ridiculous customer service. No answers except they don’t do refunds. STAY AWAY. They say 100 percent guard but mine came 5 days after the expected timeframe and they say 100 percent guarantee. I lost 600.00 all because of their lack of communication and not sending a confirmation email which made me feel like it was fraudulent.
26. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Rachel,
Thanks for taking the time to leave a review. We're sorry to hear about this experience and that your original tickets were delivered after the event date. At your earliest convenience, can you send us some additional information at hi@rateyourseats.com so we can take a closer look at this for you?
Warm regards
Very Good!!
28. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Judith,
Thanks for taking the time to leave a review. We're happy to hear you had a very good experience with us and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
I didn’t purchase- my card was hacked…
I didn’t purchase- my card was hacked and you won’t process a refund. SCAM DONT USE!!!!!!
25. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi RG,
Thanks for taking the time to leave a review and make us aware of your situation. If you would like our team to take a closer look at your order, we can be contacted directly at hi@rateyourseats.com.
Warm regards
The process lacked sufficient up front…
The process lacked sufficient up front listing of all ticket costs. I guessed there is probably taxes and fees in the total but nowhere along the way was that made obvious. In fact the emailed invoice also lacks this breakdown. You can do better
14. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hello,
Thanks for taking the time to leave a review. A total price breakdown is shown on the checkout page after a delivery method is chosen. This will show a subtotal, any applicable service charges and delivery fees, and an updated total for your order. If we can provide any additional assistance, we can be contacted directly at hi@rateyourseats.com.
Warm regards
I had a very good experience
I had a very good experience. Juan was extremely nice and very helpful. I had questions and was having trouble getting my tickets. He answered all of my questions and walked me through the process. He also thoroughly addressed the problem I was having. I can’t say enough about how nice and professional he was. I would give him 100 stars if I could.
11. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi RW,
Thank you for taking the time to leave a review. We're happy to hear you had such a great experience with our customer service team and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
The site was easy to navigate but…
The site was easy to navigate. But I am disappointed we still do not know our exact seats until the day before the concert.
13. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Robert,
Thank you for taking the time to leave a review. We're happy to hear you found our site easy to navigate! Currently, sellers are only required to include section and row information in their listings, however, we'll be sure to pass this feedback over to our development team to see of there are any new opportunities to improve our listings. If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
You sold me scam tickets!!!!
You sold me scam tickets that would not scan at the stadium. Someone else had already scanned the tickets and they were in our seats. The stadium said the tickets were non transferable and could not be sold to us - but you allowed it to happen.
I had to purchase new tickets at the box office.
I have pictures of the people in our seats.
I want my money back!
10. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Nancy,
Thanks for taking the time to leave a review. We're sorry to hear you had these issues with your tickets. At your earliest convenience, can you send us a message at hi@rateyourseats.com so we can take a closer look at this for you?
Warm regards
Got my ticket well in advance and have…
Got my ticket well in advance and have it saved in the Ticket Master app. Great and Timely service. My event is for the end of April.
11. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Robert,
Thanks for taking the time to leave a review. We're happy to hear your tickets were delivered well in advance and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
STAY AWAY FROM THEM!
Do not deal with this company. Their website isn't clear and I wanted to attend a men's basketball game instead of a women's. I called back within a few hours and told them about the mistake, The game wasn't until the following day. They wouldn't return the money. I explained what happened and they were totally uncompromising, stating that my only option was to resell the tickets to someone else online. RUN - DON'T WALK - AWAY FROM THESE PEOPLE.
10. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä RateYourSeats.com
Hi Greg,
Thanks for taking the time to leave and for making us aware of this situation. Our goal is to have the most accurate information on our site as possible, which is why we include a men's or women's title that is shown on the event page and at checkout. We apologize for any confusion this may have caused, and will be sure to pass this feedback to our development team to see if there are any new opportunities to create a better experience for fans.
Warm regards
Vastaus yritykseltä RateYourSeats.com
Hi Raymond,
Thanks for taking the time to leave a review. We're happy to hear the buying process was simple and easy with us and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
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