Qualtrics Arvostelua 

This is a great survey product which allows you to easily create complicated surveys as well as analyze the data received. It integrates well with other products to allow us to build complex customer understanding as well as trigger surveys based upon user behaviors.

It would be nice if there was a yearly high-level analysis of the reports provided by the account manager along with recommendations.

We have had a lot of great gains from the efficiencies of the Qualtrics service. Sure, the service is expensive, but there is a big payback for the premium.

I've been a heavy user since 2012 and I just love the platform. Customer Support is ALWAYS ready to answer questions and the platform is very easy to use and intuitive. It seems that both from a product and service perspective, Qualtrics is definitely a platform I'd highly recommend.

Qualtrics has been vital in understanding ongoing trends in customer satisfaction and advocacy within our Contact Centre...

Qualtrics is an organization worthy of high praise in many areas. Their online survey platform is well designed, has more tools and options available than most will ever use, and is constantly being improved with updates and new features. However, Qualtric's best attribute is their customer service. It is by far the best of any company I have experienced! They are friendly, responsive, eager and happy to help, and quite knowledgeable about their software. I wish other companies (e.g. Dell) were more like Qualtrics.

Qualtrics has been an incredible company to work with. Their customer service is second to none; they are responsive and helpful every time. Even when I think I've encountered a challenging situation that will stump them, they have 2 or 3 ways of accomplishing what I need to get done.

Qualtrics surveys are easy to create, have pretty much any feature you would want to use, and work consistently to gather data / information for a variety of purposes.

Amazing customer service 24/7 with native English speakers who are very knowledgeable.

Qualtrics is great and continues to improve. The ability to download all distributions at once would be really helpful, as would the creation of cross tabs with stat-testing at different confidence intervals.

Qualtrics is a fantastic product and their technical support is phenomenal. We use Qualtrics for all of our data collection efforts, big and small, short-term and long-term.

Excellent technology coupled with professional customer service; a winning combination.

Qualtrics has a great UI and is very powerful, the support team is also very good.

If you collect any kind of data directly from people, Qualtrics is your industry standard. Qualtrics is always looking for ways to help research professionals do their job better. Their survey insights platform is an indispensable part of my day-to-day work, and it is a pleasure to use. It is intuitive and simple, but also powerful.

We use Qualtrics for market research and performance management and I can recommend them 100%, their support is truly amazing and always helpful, friendly and all issues are resolved in a timely manner. The research suite is easy to learn and navigate and the support team will help you learn, there is a library of useful videos for the beginners on how to use the system. My only negative is that the support does not operate on a Sunday and as we are a company in the Middle East sometimes we need support on a Sunday, apart from this Qualtrics is a brand that feels like an extension of your company and the levels of service and support are 100% and on par with Apple,

We have been with qualtrics for nearly 3 years, and while we have had ups and downs, we couldn't do what we do without it.

For anyone who is serious about doing internal or external surveys (employee satisfaction, NPS, customer satisfaction, etc) I highly recommend Qualtrics as the platform to use. It's quick to learn, easy to understand and their customer service is outstanding.

Qualtrics is more than a survey engine. It provides an open platform for connecting people and systems with data to tell the story of each business. The ease of use for beginners coupled with the flexibility for more complex solutions for experienced developers makes it worth considering for a variety of situations. All this plus the added benefits of responsive design and muti-platform deployment place Qualtrics at the top of my list of SaaS multimedia tools.

We have used Qualtrics form their first day they opened and have not look back. they understand what tools I need and how to make them easy to use.

You all are top-notch!

Qualtrics has been one of the best experiences for data collection. The ease of set-up, the fabulous support, creativity and their first-class customer support has been such an awesome experience. Because we serve the mental health/substance abuse/IDD communities, the voice of our clients is important for identification of gaps and our quest for service excellence, and Qualtrics is playing a very important role to ensure they are heard.