Pure Communication Group Arvostelua 

Not sure how they got my number but when I changed over to O2 from EE we had 4 phones and lots of disruption to our phones especially during set up and in Europe. Finally decided to terminate and now they are trying to charge me 6k termination fees.

I had a great experience with Sam Dean, he talked me through what I had to do to take out a new plan. It was a breath of fresh air to deal with someone who was very prompt in responding to my questions.

Do not use. They take out contracts with providers who aren’t mainstream. for example: Plan.com.
They are horrendous. Just look at Plan.com reviews. 1000+ reviews and they’re 1*.

Says it all. Pure communications are the ones recommending them.

They’re just as bad.

Just go direct with Three/02/Vodafone. Pure won’t get you any better deal.

Response to Plan.com

You have been nothing but hassle the entire time i’ve been with Plan.com. you failed to put a spend cap on, advised me to invoice you for it. Still no payment after 4 weeks. I was told one price and it’s a totally different price. I rarely get good 5g. I’m having to edit phone settings to get roaming / 4/5g. It’s just total hassle. It’s certainly not getting easier

You mention you’d like to speak directly. You have my contact details. Make use of them. It’s certainly harder for me to reach out (I’d like to think you would reach out to me… but you hasn’t) so here i am chasing one again.

I recently took out a business contract for three new iPhone 17s through Pure Communication Group, and the service from Sam Deans was exemplary from start to finish.

The process was handled professionally and clearly, and when I came across a couple of stumbling blocks along the way, Sam worked hard to resolve them quickly and thoroughly. He also involved his colleague Jennifer, whose support was invaluable, and together they made sure everything was put right.

I felt genuinely supported throughout the process, which isn’t always the case with business mobile contracts. I wouldn’t hesitate to recommend Sam Deans and Pure Communication Group for reliable, attentive service.

Very good communication with Sam and listened to what as required for our business
Super efficient and really good to deal with

Smooth easy experience. I needed a new work phone spoke to Sam Deans and I had my new phone 2 days after - amazing service wouldn’t use anyone else. Sam is a credit to the company, many thanks!

I have had excellent experience dealing with PCG. Service is fast and reliable. Would highly recommend

I used a search engine to find best business phone contract, and an independent site recommended Pure Communication, who 8 had never heard of. After clicking on the link and adding a few details, I received a call from Sam at Pure Communcations. We discussed my needs, and all the various options available to me. He was very knowledgeable and extremely helpful. He was more interested in meeting my needs than trying to sell me an 'offer of the day' ! We agreed on the phone and package, both were cheaper than anything else I had seen. Unlimited texts, calls and data, for less than half what O2, Vodafone or Tescos offered.
If you are looking for phone or sim only contract then contact Puee and ask for Sam, you will be delighted.
Graham
Business development manager SDS

Really good service in finding the best deal and very prompt and efficient service from Kieran

Have been dealing with Sam Deans from the beginning. Has been very helpful from the off for someone who is dealing with a suite of work mobile phones for the first time. Happy to walk me through everything.

As always great Service from Sam Deans, needed to add a few extra lines on for some new employees and asked a lot from Sam as we needed them up and running within 48 hours. Sam Delivered and as a business we are extremely happy with Pure and Sam.

Great work!

I was having a connection issues whilst travelling abroad on business. I spoke with Jennifer Grey from the customer service team and she was able to resolve my issues within 5mins. I am so glad that i have dedicated support as without my mobile working it would have been a nightmare.

I needed to get some last minute handsets for my new starters in January, however I’m a bit of a dinosaur when it comes to technology. Mica was amazing and recommended suitable options for my budget. Would highly recommend !

fantastic service from Jen! couldn't be more helpful and quick with her responses! Recommend Pure Communication group 10/10 service.

Sam deans, really helped me out, very professional service no hassle, would highly recommend!

had some technical issues with data, spoke with Megan who was exceptionally helpful and knowledgeable

got the problem sorted
well done

I had a great experience with Pure Communication Group, thanks to Lee’s outstanding customer service. Lee was clear, helpful, and went above and beyond to make sure everything was handled smoothly and effortlessly. I truly appreciate the professionalism and support. Highly recommend!

I've just moved providers and went with pure Communication Group Ltd.. They were great from the very start.. The change over to the different network was straight forward and if i had any issues they would be there to guide me through the process.. I dealt with Josh varndell who was amazing from start to finish.. It's always a daunting experience changing over but with pure Communication Group it was great. 😊

Excellent easy and smooth transition with brilliant customer services direct on hand without necessitating being on hold to call centres

Amazing! Very pleased with the service. Josh helped us through with our new sim plans. Very responsive, offered clear information and was very patient with us every time we needed him. 5 out of 5! We will definitely recommend. Thank you