Their paperwork errors can prevent delivery at customs, yet you will still be charged for repeat deliveries and risk losing your money without receiving your item. Even invoking your consumer... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I had ordered some catalogs, packaging was fine but somehow one catalog had been bumped. But I promptly received replacements, absolutely brilliant!
We were lucky enough to be on the Propstore Tour this week, and absolutely loved every bit of it. Graham and Luke, our Guides, were brilliant - informative, enthusiastic and had a great sense of humo... Näytä lisää
Yritys on vastannut
As always packing is superb! From a purchase at your LA shop the same packaging is received, and offering me to make several interest free payments allowed me to purchase more! Pleased with all the... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Propstore Ltd
Yrityksen kirjoittama
Since 2014, Propstore has regularly hosted live auctions featuring some of the world’s greatest Entertainment Memorabilia treasures. Propstore specializes in film and television props and costumes, production materials, and artwork, as well as music memorabilia, posters, and collectible toys. Propstore also holds regular online auctions in association with many of the industry’s major production materials and has over 5,000 items available for sale via Buy Now on www.propstore.com.
Yhteystiedot
Propstore Ltd, Great House Farm, Chenies, WD3 6EP, Rickmansworth, Yhdistynyt kuningaskunta
- +44 (0)1494 766485
- support@propstore.com
- propstore.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Vastaus yritykseltä Propstore Ltd
The passion and knowledge
The passion, the knowledge, and infinite attention to detail, set these guys apart.
The whole team at propstore are a pleasure to deal with.

Vastaus yritykseltä Propstore Ltd

Vastaus yritykseltä Propstore Ltd
First-Time Winner, Satisfied Buyer
Mostly I'm happy to have gotten the items safely in hand. As a newcomer to the whole process it would have been great to get a little more detail up front about just how long the validation and packaging process takes. I was expecting to receive things much sooner but once I adjusted my expectations all was well.

Vastaus yritykseltä Propstore Ltd
Perfect
Perfect! They were there to answer my questions, the sending was perfect, zero problems with Propstore, they are professionnals from A to Z

Vastaus yritykseltä Propstore Ltd
The best in the business!
Professional and friendly customer service. The Propstore made consigning with them a breeze.

Vastaus yritykseltä Propstore Ltd
They did exactly what they said they…
They did exactly what they said they were going to do.

Vastaus yritykseltä Propstore Ltd
Great company to deal with
Great company to deal with. Very helpful and extremely knowledgeable. Will be using them again for sure. 👍

Vastaus yritykseltä Propstore Ltd
Very efficient
Very efficient. Was kept informed throughout and it was completely stress free! Thank you PropStore!!

Vastaus yritykseltä Propstore Ltd
You Know Their Name, Now Learn Their Number!
I have dealt with Propstore.Com since 2001 both as a customer, consignor and advisor and have seen them grow from small acorns to the international success they are today. With Propstore you will be able to secure that special unique something from the worlds of film, television and now music. Their importance as a brand leader has been recognised by them receiving The Queen’s and now The King’s award for Industry which is an incredible achievement for a team which started off with an office with an adjoining warehouse with just Stephen, Tim and if I recall correctly Mrs Lane herself? The thing which shines out for me is the personal touch from Stephen, Tim and the team so if you are buying, selling or just browsing? Give Propstore a call 👍

Vastaus yritykseltä Propstore Ltd
My first auction piece with prop…
My first auction piece with prop store........and I'm reasonably happy with how things went.
Communication could be improved did have to chase a fair bit.
Shall be coming back though to bring more things to sell, always tricky the first time around.

Vastaus yritykseltä Propstore Ltd
Brilliant Company to deal with
Brilliant Company to deal with, extremely efficient, very trustworthy and economical

Vastaus yritykseltä Propstore Ltd

Vastaus yritykseltä Propstore Ltd
Experienced and efficient auction house
Experienced auctioneer. Good service and communication levels throughout transaction. All sold too.

Vastaus yritykseltä Propstore Ltd
Upset is an understatement
First off just want to say that I have bought from propstore a few times before and have never had any issues with them. This auction seemed no different. Everything went smooth and they helped work out a payment issues I was having. But after that is where things went downhill. First it took them over a month to ship the item. I would inquire every week or two on the status and was always told we are backed up give us time. Ok no worries I get that just had an auction. But then I saw they had another auction. Which seems reckless to add more items to ship if you haven’t caught up on the other items. Few weeks after that I saw a notification for another auction. So that’s when I sent an email about how it has now been over a month since I paid for my item and still nothing on the shipping side. The next day I received an email stating that my item had shipped and gave me a tracking number. This was approximately 2 weeks ago. It has been sitting in customs for over 10 days now. They did not supply all the paperwork to customs so it will not be shipped to me until all the paperwork is provided. I have reached out to them again on email and have received no reply. I understand that it is the holidays so will reach out again next week. But I can’t help feeling this is intentional after I sent the email expressing how I upset I was with their company. Hopefully this is resolved soon. I gave them 2 stars because in the beginning they were helpful, now not so much.

Vastaus yritykseltä Propstore Ltd
Plus:
Plus:
Good and very reactive customer service
Clear and transparant bidding process
Min:
Relatively slow shipping process
Unforseen fees for customs when shipping

Vastaus yritykseltä Propstore Ltd
Great customer service and a tremendous…
Great customer service and a tremendous selection of items to bid on!

Vastaus yritykseltä Propstore Ltd
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