Nurse Rhoby conducted our online test in the most professional yet friendly manner. She talked us through the process, helping us to overcome technical problems like unmuting the sound. She also staye... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Having bought the kit we had no idea what to do with it. There needs to be full instruction in the box!! However we rang pronetics who talked us through the whole process beginning to end. Then we wer... Näytä lisää
Yritys on vastannut
Our observed LFT's were arranged 2 weeks previously. Despite reservations and concerns the customer service was extremly helpful each time I called. On the day Vincent guided us through, he was punc... Näytä lisää
Yritys on vastannut
Kristian was very helpful and did not rush us. Being techno novices Kristian was very patient with us. Explained everything thoroughly step by step. We were made to be very relaxed by the whole experi... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Project Screen by Prenetics
Yrityksen kirjoittama
Project Screen by Prenetics is a world leader in COVID-19 testing. Each day we help Britain get a step closer to normal, everyday life. We offer a range of gold-standard, UK Government approved Covid-19 tests and services, including the UK's mandatory Green Day 2 Arrivals PCR Tests, Amber Days 2 & 8 Arrivals PCR Tests, Test to Release PCR Tests, Fit to Fly PCR Tests, General PCR Tests, and Lateral Flow Antigen Test Kits.
Choose between ordering one of our home Covid-19 test kits or visiting one of our innovative Test Pods at 20 locations in the UK.
Home Covid-19 Test Kits are shipped via Royal Mail Special Guarantee and include a free Royal Mail Tracked 24 return envelope. Please note: Royal Mail's business days are Monday to Friday - please consider this when placing your order or returning your sample to the laboratory. Tests taken at our Test Pods in England are couriered daily to our laboratory at 4pm. Learn more about our delivery & return details here: https://www.projectscreen.co.uk/delivery-returns/
Once we have received samples at our laboratory, results will be delivered online within 24 hours. You will be notified by email when your results are ready.
Choose between ordering one of our home Covid-19 test kits or visiting one of our innovative Test Pods at 20 locations in the UK.
Home Covid-19 Test Kits are shipped via Royal Mail Special Guarantee and include a free Royal Mail Tracked 24 return envelope. Please note: Royal Mail's business days are Monday to Friday - please consider this when placing your order or returning your sample to the laboratory. Tests taken at our Test Pods in England are couriered daily to our laboratory at 4pm. Learn more about our delivery & return details here: https://www.projectscreen.co.uk/delivery-returns/
Once we have received samples at our laboratory, results will be delivered online within 24 hours. You will be notified by email when your results are ready.
Yhteystiedot
Unit 2, Orpington Business Park, Faraday Way, BR5 3AA, Orpington, Yhdistynyt kuningaskunta
- care@projectscreen.co.uk
- projectscreen.co.uk
4,4
Erinomainen
19 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very good communication and simple to…
Very good communication and simple to complete.
9. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Project Screen by Prenetics
Hi Andrew,
Thank you for the positive feedback.
We're committed to prioritizing a fluent customer experience for each of our clients. Thank you for letting our clientele community know that you had the perfect customer experience.
Thank you for your support and we hope to see you on our shores soon.
Stay safe!
Nurse Kristian made the whole thing…
Nurse Kristian made the whole thing very easy and guided us through everything. Thank you!
9. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Project Screen by Prenetics
Hi Austin,
We are delighted to hear that you have had an excellent experience with us. Thank you for trusting us to fulfill your testing needs.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Very smooth process
Very smooth process, easy to understand and well explained. Results were quickly communicated.
7. marraskuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Hi Mark,
Thank you for your feedback.
We are delighted to know that we were able to create a very easy and fluent customer experience for you.
We wish to hear from you again in the near and distant future.
Please feel free to reach out to us, should you need assistance.
Stay safe!
Kristian
Kristian, who conducted our tests, was excellent. We hadn't used Zoom before but that didn't matter. We were guided through the process with ease. He explained each step and made sure that we were aware of any timescales.
We could not have been in better hands.
Thank you Kristian.
7. marraskuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Good day,
We are delighted to hear that you have had an excellent experience with us. Thank you for trusting us to fulfill your testing needs.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Super efficient company it all went…
Super efficient company it all went smoothly and without a hitch
7. marraskuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Hi Bill,
Thank you for your feedback.
We are delighted to know that we were able to create a very easy and fluent customer experience for you.
We wish to hear from you again in the near and distant future.
Please feel free to reach out to us, should you need assistance.
Stay safe!
Good service and fast
7. marraskuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Good day,
We are delighted to hear that you have had an excellent experience with us. Thank you for trusting us to fulfill your testing needs.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
They made it so easy!
For a very non-tech older couple, this was made a really easy experience. We are very grateful to all concerned. Thank you!
7. marraskuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Hi Linda,
Thank you for your feedback.
We are delighted to know that we were able to create a very easy and fluent customer experience for you.
We wish to hear from you again in the near and distant future.
Please feel free to reach out to us, should you need assistance.
Stay safe!
Person doing tests were very nice and…
Person doing tests were very nice and professional results received quickly only badcthibgwas hard to get connected very stressful
7. marraskuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Good day,
We are delighted to hear that you have had an excellent experience with us. Thank you for trusting us to fulfill your testing needs.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Helpful nurse on Zoom.
7. marraskuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Hi Mr Barrie,
We are thrilled to hear that you have had an excellent experience with us. Thank you for taking your time to share your positive feedback.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Rhoby was excellent she kept calm and…
Rhoby was excellent she kept calm and on track never once lost her patience she’s a credit to your company. 10/10 Vg
7. marraskuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Good day,
We are delighted to hear that you have had an excellent experience with us. Thank you for trusting us to fulfill your testing needs.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Easy to follow and complete.
Kristian was very helpful and did not rush us. Being techno novices Kristian was very patient with us. Explained everything thoroughly step by step. We were made to be very relaxed by the whole experience, which initially were very nervous about. Really can recommend Prenetics.
7. marraskuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Hi Chris,
We are thrilled to hear that you have had an excellent experience with us. Thank you for taking your time to share your positive feedback.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Quick and easy
7. marraskuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Greetings,
We are thrilled to hear that you have had an excellent experience with us. Thank you for taking your time to share your positive feedback.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
It was quite tricky a bit involved
It was quite tricky a bit involved but your representative talked this old man though it very well and we got it done thankyou
7. marraskuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Greetings,
Thank you for your review, so glad to hear our system was user friendly and you had a seamless, stress-free testing experience with our company. We really hope that you enjoyed your holiday.
We look forward to working with you again for any future testing requirements that you may need.
Take care.
Excellent service
Vincent was very helpful and patient practitioner with us. Repeated instructions several times.
7. marraskuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Good day,
We are delighted to hear that you have had an excellent experience with us. Thank you for trusting us to fulfill your testing needs.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Fit to travel test
Easy to follow instructions.Telephone zoom consultant was very good,clear and helpful.Recieved confirmation within a short time
7. marraskuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Good day,
We are delighted to hear that you have had an excellent experience with us. Thank you for trusting us to fulfill your testing needs.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Everything as indicated
Everything as indicated. No fuss on the zoom meeting with the nurse. Results within 2 hrs. Would recommend
7. marraskuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Good day,
We are delighted to hear that you have had an excellent experience with us. Thank you for trusting us to fulfill your testing needs.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Good company to use for supervised testing
Had to get video supervised Covid test for upcoming cruise, chose Prenetics based on other decent reviews. Test was conducted via Zoom, very straightforward and easy process, the friendly nurse guides you step by step through the actual test, then makes sure that you know what you have to do next - basically take a picture of your result and upload it to them. The certificate arrived in email a little later on that evening (mine arrived after their stated time limit of 3 hours, hence the 4 stars). I'd use them again if needed as although the certificate was slightly late, the professional and friendly service more than made up for it.
6. marraskuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Greetings,
Thank you for your review, so glad to hear our system was user friendly and you had a seamless, stress-free testing experience with our company. We really hope that you enjoyed your holiday.
We look forward to working with you again for any future testing requirements that you may need.
Take care.
A bit confused as to what to do…
A bit confused as to what to do particularly with the zoom call!!
28. lokakuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Greetings Mr Davidson,
We are extremely sorry you had such experience and promise to improve on our service.
We try our best to ensure that we make the testing process very convenient for every customer. Thank you for your feedback, it is very much appreciated.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Not worth of the money you only get a…
Not worth of the money you only get a piece of paper on it doesn’t tell you if you’re negative or positive
2. marraskuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Hi Alun
Thank you for your feedback on Project Screen by Prenetics.
I am happy to confirm that a "Not Detected" result would mean Covid 19 was not detected on your sample. In other words your result is negative.
Please do let us know if you have any questions and we would be happy to assist.
You are perfect!
As always, your staff has been very kind, helpful and priofessional.
15. lokakuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Hi Erika,
We are delighted to hear that you have had a rapid and efficient testing journey with us. We strive in providing the best and quick service for our clients during these times.
We cherish and appreciate you for taking time to share your valuable and positive feedback.
We are grateful to you for trusting us to fulfil your testing needs.
Thank you for your kind words.
Best Wishes
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