It's a combination of their great introductory two year price, a responsive app and network connections, not to mention thee 100% consistent UI design of the app across Linux, Mac OS and Windows. (I w... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The new ip rotation "feature" might be one of the stupidest IT related decisions that any human has ever taken. It completely ruins my purpose of using a VPN. Unfortunately I had already paid for anot... Näytä lisää
Yritys on vastannut
Ok for normal usage but not working against strong internet censorship as some of other VPNs do with shadowsocks, vless and other sneaky methods. Also PIA has introduced fraud-like subscription a... Näytä lisää
Yritys on vastannut
Safe and reliable. Super easy to install, set up and use, all at a very reasonable price. Works with Laptops, tablets, cell phones and popular streaming devices. What else could you ask for.
Yrityksen tiedot
Yrityksen kirjoittama
Private Internet Access™ VPN Service encrypts your connection and provides you with an anonymous IP to protect your privacy.
Yhteystiedot
4,3
Erinomainen
11 t. arvostelua
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 71 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I installed PIA on my smart TV
I installed PIA on my smart TV. I live overseas and cannot access all of my streaming apps features without a VPN. It worked great during the trial., However, after I paid for the yearly subscription all of a sudden it will not connect. I have been unable to find a solution to this problem and I don’t see where there’s a customer service call-in number. If there is one they keep it a pretty good secret.
7. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Hello Ron!
While we do not offer phone support, our customer care team is available 24/7 to assist you. To resolve the connection issue on your Smart TV, we recommend switching the VPN protocol in the app settings (such as changing between WireGuard and OpenVPN) or selecting a different server location. If the app still will not connect, please reach out to our support team via live chat at https://www.privateinternetaccess.com/ or by email at support@piavpnsupport.zendesk.com so we can investigate your setup and help you restore your connection.
Have been with them for four years
Have been with them for four years. Never a problem.
7. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Thanks for the feedback! It is wonderful to hear that you have had such a smooth experience with us over the past four years. We truly appreciate your long-term loyalty and support.
Best regards,
The PIA Support Team
Ease of use and affordability
Ease of use and affordability. ⭐️⭐️⭐️⭐️⭐️
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Thanks for the feedback! We are glad to hear you are enjoying the app's ease of use and affordability. We truly appreciate you sharing your positive experience with us.
Best regards,
The PIA Support Team
Lon term user exceptionally satisfied!
I have used PiA for several years now whilst also trying and dropping other VPN services. I have only once in all that time suffered any kind of difficulty with them and in fact the issue was centered around an outage which encompassed large portions of the internet and was certainly not their issue alone. When all said and done, they`re decently cheap and cheerful with borad reaching and very stable coveraghe and I have absolutely no complaints about them nor indeed any reason to look elsewhere. Keep up the good work PiA!
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Thanks for the feedback! We are incredibly grateful for your loyalty over the years and are thrilled to hear that our service has provided such stable and reliable coverage for you. Your support means a lot to our team, and we will certainly keep up the hard work.
Best regards,
The PIA Support Team
A very reliable VPN service with superb…
A very reliable VPN service with superb customer service.
I forgot to cancel my renewal as i no longer need to use a VPN, and panicked a bit when the payment went out. I looked up how to request a refund on their FAQs , sent the information they specified, and the refund notification was received about 2 minutes later. Much appreciated.
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Thanks for the feedback! We are so glad to hear that you had an excellent experience with our customer service and that we could resolve your renewal refund so quickly. It is wonderful to know you found our service reliable throughout your time with us.
Best regards,
The PIA Support Team
PIA has gotten so slow , ON PURPOSE?
PIA has gotten so slow over the lat year, its actually so bad no matter where i am or what i connect to. i am in the states there should be no slowness EVER. wireguard and the other option don't do anything. i 100% will not renew my stuff when over. this is so limiting and snaky behavior.
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Hi Joe, sorry the speeds haven't been what they should be. Speed issues are usually fixable through server selection and protocol changes, even when WireGuard hasn't helped. Please contact helpdesk@privateinternetaccess.com so the team can dig into your specific setup, and feel free to DM us on social media if you'd like us to keep an eye on your case as well.
Versatile
Versatile, prezzo conveniente, sicura anche su altri supporti, Apple, Android e Linux
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Thanks for the feedback! We are thrilled to hear you are enjoying our affordable pricing and that the service works securely across all your devices, including Apple, Android, and Linux. We appreciate you highlighting our versatility.
Best regards,
The PIA Support Team
Vastaus yritykseltä Private Internet Access
Thanks for the feedback! We are so happy to hear that you are enjoying such fast speeds with our service. It is wonderful to know we are meeting your expectations.
Best regards,
The PIA Support Team
Trage verbinding via Nederlandse server
De laatste tijd is de verbinding via Pia erg slecht. Zeer trage verbinding en hoge ping via de servers in Nederland.
Als dit niet snel beter wordt ga ik op zoek naar een andere vpn
3. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Hoi, vervelend om te horen dat de Nederlandse servers traag zijn. Snelheidsproblemen zijn vaak op te lossen door van protocol te wisselen of een andere server in de regio te proberen. Neem contact op via helpdesk@privateinternetaccess.com of stuur ons een DM op social media en we kijken er even naar.
Good VPN
never a problem, can switch between locations in a click, and a reasonable price
3. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Thanks for the feedback! We are happy to hear that you find our service reliable and easy to use when switching locations. It is great to know that you are satisfied with our pricing as well.
Best regards,
The PIA Support Team
works great have had it for 3 years no…
works great have had it for 3 years no problems
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Thanks for the feedback! We are delighted to hear that you have had a seamless experience with our service over the last three years. We appreciate your continued support and are glad to know it's working great for you.
Best regards,
The PIA Support Team
Constantly breaks my internet (fixed with AI, customer service doesn't help)
The second star is because they're proven to be private.
But the service is 1 star. I understand it's not their fault when platforms block their IP addresses, including Trust Pilot themselves. But I bought a VPN not only for security but also to watch foreign TV like France.tv and RTP. And even without being blocked, when I have the kill switch on for security purposes, the internet cuts out frequently, and I have to reset the connection. By the way, Google Scholar, of all things, blocks your IP addresses. Might have to switch to Proton.
Edit:
I'm upgrading to a 4 star review because DeepSeek taught me how to fix all these issues. No 5 star because your customer service did not teach me, I had to use AI to fix all my issues.
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Hello William!
We are sorry to hear about the frustrations you have experienced. While we are glad that you value our proven privacy protections, we completely understand your disappointment regarding the connection drops and blocked websites.
We recommend connecting to one of PIA's streaming-optimized servers or switching to a different server to get a fresh IP address. Regarding the kill switch, it is doing its job by cutting your internet access to prevent data leaks whenever the VPN connection drops unexpectedly. To fix the underlying cause of these frequent connection drops, we recommend changing the VPN protocol (e.g., to WireGuard or OpenVPN) in the app settings, which often stabilizes the network.
We would love the opportunity to improve your experience. Please reach out to our team at support@piavpnsupport.zendesk.com so we can assist you directly.
Warm regards,
The PIA Team
The best Vpn i have found prices are…
The best Vpn i have found prices are very good no problems
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Thanks for the feedback! We are thrilled to hear that you consider us the best VPN you have found and that you are enjoying our competitive pricing. It is great to know that your experience has been completely problem-free.
Best regards,
The PIA Support Team
Very secure connections
Very secure connections. Easy to use.Used in different countries. Service is responsive, price point is good. I have used this VPN for years and plan on many more.
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Thanks for the feedback! We are so glad to hear that you find our connections secure and easy to use across different countries. It is wonderful to know you plan on staying with us for many more years to come.
Best regards,
The PIA Support Team
PIA VPN app froze my phone!
I couldn’t access anything on my phone after a year of using. Nothing on my phone worked. Once I figured out PIA VPN was the issue then I logged out and then I tried logging back in again and I cannot access the app now.
It sent me a link that doesn’t work?
I have a three year subscription and now I cannot log back in.
Totally unacceptable and not satisfied!
I have emailed the support address that you gave me and I have received ZERO reply from your support department?
I still cannot gain access to a subscription I paid for three years and I still have 22 months left on my plan.
Really disappointed in this service!
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Hi Michael, we're really sorry about this. An app freeze that took down your entire phone and then locked you out of your account on a 3-year subscription is completely unacceptable. The login link not working needs to be fixed immediately. Please reach out to support@piavpnsupport.zendesk.com with your account email and DM us on social media so we can personally escalate this and get you back into your account right away.
PIA Support Team
Vastaus yritykseltä Private Internet Access
Thanks for the feedback! We are glad to hear that you find our service fast, secure, and simple to use. We appreciate you sharing your positive experience with us.
Best regards,
The PIA Support Team
Simple and inexpensive
Simple UI. Works great. Very good price.
26. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Thanks for the feedback! We are happy to hear that you are enjoying the simple interface, great performance, and our pricing. We appreciate you taking the time to share your positive experience.
Best regards,
The PIA Support Team
Amazing experience
Amazing experience. works every time. Secure. Great price and user experience.
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Thanks for the feedback! We are committed to providing you with the best experience possible and are thrilled to hear you're enjoying our secure and user-friendly service. It is great to know that you are satisfied with our pricing and overall performance.
Best regards,
The PIA Support Team
super cheap and good option
super cheap and good option
fast and i have had no issues or annoying stuffs
i got a good deal for 3 years and super easy to cancel
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Thanks for the feedback! We are committed to providing the best experience, so it is great to hear you found our service fast and the cancellation process straightforward. We are glad you enjoyed the three-year deal and have had a smooth journey with us so far.
Best regards,
The PIA Support Team
So easy to use
So easy to use. Best and most affordable VPN on the market.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Thanks for the feedback! We are committed to providing the best experience possible, so it is wonderful to hear that you find our app easy to use and the most affordable on the market.
Best regards,
The PIA Support Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.