Private Internet Access Arvostelua 10 956

TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

It's a combination of their great introductory two year price, a responsive app and network connections, not to mention thee 100% consistent UI design of the app across Linux, Mac OS and Windows. (I w... Näytä lisää

Saanut 1/5 tähteä

The new ip rotation "feature" might be one of the stupidest IT related decisions that any human has ever taken. It completely ruins my purpose of using a VPN. Unfortunately I had already paid for anot... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ok for normal usage but not working against strong internet censorship as some of other VPNs do with shadowsocks, vless and other sneaky methods. Also PIA has introduced fraud-like subscription a... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Safe and reliable. Super easy to install, set up and use, all at a very reasonable price. Works with Laptops, tablets, cell phones and popular streaming devices. What else could you ask for.

Yrityksen tiedot

  1. Ohjelmistoyritys
  2. Tietokonetarvikekauppa

Yrityksen kirjoittama

Private Internet Access™ VPN Service encrypts your connection and provides you with an anonymous IP to protect your privacy.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

11 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 71 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

For tv abroad, its poor

Had this for a couple of years so far.
For TV whilst abroad, It's sooo bad
Don't waste your money.

4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

We are very sorry to hear that you've had such a frustrating experience trying to watch your favorite shows while traveling. Keeping you connected to your streaming services abroad is incredibly important to us, and we'd love the opportunity to turn things around. Please reach out to our 24/7 support team at https://www.privateinternetaccess.com/help-desk so we can help optimize your connection and find a server that works perfectly for your needs!

Warm regards,

The PIA Support Team

Saanut 5/5 tähteä

I know I can surf the web safely

I know I can surf the web safely, and should I need to pause it for any reason I can. I have been usung the App on a number of home devices. The price for one's safety is worth it!

2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thank you so much for the fantastic feedback! We are thrilled to hear that PIA gives you complete peace of mind while surfing the web, along with the flexibility to manage your connection across your home devices. Knowing you feel safe and that our service delivers great value means a lot to us. We truly appreciate your support!

Warm Regards,

The Private Internet Access Team

Saanut 5/5 tähteä

It works

It works. Its a low cost high value option that just works and i can trust it.

31. toukokuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thank you so much for the great feedback! We are thrilled to hear that you find PIA to be a trustworthy, budget-friendly, and high-value solution that simply gets the job done. We appreciate your support!

Warm Regards,

The Private Internet Access Team

Saanut 1/5 tähteä

Support it cack

Its great, until it randomly logs you out and you spend forever trying to reset your account and password. The most obtuse and frustrating process ive experienced in a long time

30. toukokuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Sorry to hear the random logout and reset loop has been that painful, Hambone. The team would like to look at the recovery flow on your account directly. Please reach support@piavpnsupport.zendesk.com with the email tied to your account, and DM us on social media so the team can flag the case directly. PIA Support Team

Saanut 5/5 tähteä

Never had any problems with their…

Never had any problems with their service. Run it on my android phone, my windows computer, and my linux laptop

29. toukokuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thank you so much for the feedback! We are glad to hear that you have had a seamless experience running PIA across your Android phone, Windows computer, and Linux laptop.

Warm Regards,

The Private Internet Access Team

Saanut 5/5 tähteä

Good service and no bugs very nice

3. kesäkuuta 2025
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thank you so much for the feedback! We are happy to hear that you are enjoying a smooth, bug-free experience with our service.

Warm Regards,

The Private Internet Access Team

Saanut 1/5 tähteä

Leaving PIA for a service that works

I have used PIA for years, and loved them for most of it. Recently my bandwidth has been really suffering whilst using the app and the new IP rotation “feature” is the bane of my existence.
Every time I try and run a download whilst doing anything else I get randomly disconnected as I get moved to a new external IP. The IP in the app pop up is still the same but the actual external IP that your email provider or website sees is now different. Support deny that they do this, and then frame it as a security feature when you get proof. I also now get random disconnects if my download speed exceeds 20Mbps.
So god forbid you have Google drive or OneDrive running a sync as that’s going to drop your connection like a hot potato.
I had my Outlook account suspended due to bot like behavior as my IP changed ever 60 seconds and it looked suspicious.
PIA have said in writing that this is bad and they don’t do it but the logs don’t lie.

1. toukokuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Hi Martin, thanks for being with PIA for that long, and for the candid feedback. The behavior you're describing (mid-download disconnects when the external IP rotates despite the app showing the same IP) is worth investigating directly. As a workaround, the rotation interval can typically be adjusted in app settings (or disabled depending on your version), which should stop the mid-download drops. For the bandwidth, switching to WireGuard protocol if you aren't already on it usually improves throughput. Reach out to support@piavpnsupport.zendesk.com referencing this review so the team can pull your account logs and pass the feedback to product.
PIA Support Team

Saanut 5/5 tähteä

I have had PIA for Years

I have had PIA for Years and it has been very good. It never let me down.

22. toukokuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thank you so much for your incredible loyalty and for being a part of the PIA family for years!

Hearing that Private Internet Access has been very good and has never let you down is the ultimate compliment for our entire team. We work around the clock to maintain a rock-solid, dependable network and secure, open-source apps so you can enjoy total peace of mind every single day without a second thought.

Thank you for your wonderful long-term trust and support. Here is to many more years of seamless, reliable, and private browsing!

Best regards,
The PIA Support Team

Saanut 5/5 tähteä

Easy to use.

21. toukokuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

That's wonderful to hear! We are thrilled to know that you find Private Internet Access easy to use. Providing a seamless, user-friendly experience while keeping your digital life secure is exactly what we strive for.

Thank you so much for taking the time to share your positive feedback!

Best regards,
The PIA Support Team

Saanut 5/5 tähteä

Easy to use platform

Easy to use platform. I would recommend this VPN to any of my friends, great value for a decent price.

20. toukokuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! We are thrilled to hear that you find our platform easy to use and a great value for your friends.

Best regards, The PIA Support Team

Saanut 5/5 tähteä

Never had a connection issue with PIA

Never had a connection issue with PIA, speed excellent, easy to use and good value, what else do you need?

20. toukokuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! We are incredibly happy to hear that you are enjoying our excellent speeds, ease of use, and great value.

Best regards,
The PIA Support Team

Saanut 5/5 tähteä

The best performance for a deal

The best performance and price for a VPN I have ever used. I have been a long time customer.

19. toukokuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! We truly appreciate your loyalty as a long-time customer and are glad we can provide you with the best performance and price.

Best regards,
The PIA Support Team

Saanut 5/5 tähteä

Great service

I've been using PIA for over a decade now I believe, and it's been a great VPN service if you are someone who likes your privacy online. They have always been very responsive as far as their customer service goes (generally respond within a day), and the price is extremely reasonable especially if you sign up for one of their longer plans!

17. toukokuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for your feedback! It is wonderful to hear that you have been a loyal user for over a decade and that our privacy features, customer service, and long-term pricing have met your expectations so well. We truly appreciate your support and the time you took to share your experience!

Best regards,
PIA Support Team

Saanut 5/5 tähteä

Confidence

I just checked my billing, and I've been a PIA subscriber since 2015, and haven't looked back. Always reliable service, stable app, many connection options (CLI, GUI, auto). The least-hassle subscription I've ever owned.

17. toukokuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for your feedback! It is absolutely wonderful to hear that you have been a loyal Private Internet Access subscriber since 2015. We are thrilled that our reliable service, stable app, and varied connection options like the CLI and GUI have made this the least-hassle subscription you've ever owned.

Thank you so much for your long-term support and for taking the time to share your fantastic experience!

Best regards,
PIA Support Team

Saanut 5/5 tähteä

Good value for money

Good value for money, tunnelling and port forwarding included in base tier. Can recommend

14. toukokuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

We’re glad you appreciate the value! We make a point of including essential features like Split Tunneling and Port Forwarding because we know how vital they are. Thanks for the recommendation and for highlighting the features that matter!

Warm Regards,
The PIA Support Team

Saanut 1/5 tähteä

PIA is on the way out....

PIA is in the process of upgrading servers and for this reason they are introducing "IP rotating" every few seconds. So almost every time an app is started/a connection is established to a service, it gets a new public IP different from the VPN apps IP. This makes the use of private trackers and certain streaming services, etc. practically impossible.

The worst thing, however, is that they do not inform users about it. Their support first says that it is not supposed to be like this, and then changes this later.... I have given 2 stars because it has worked really well for several years. Otherwise, the above would only give 1 star from here.

When they upgrade more servers, I will be forced to find another VPN provider.

Update 15/5-2026. Complete waste of time to contacting support once again. 100% the same answer.... You lost a star and af couple of customers.

12. toukokuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Hello Heine!

Standard VPN connections route traffic through shared IP addresses, which can change depending on network routing and server loads. For activities requiring a consistent IP address, such as using private trackers or specific streaming platforms, PIA offers a Dedicated IP add-on that provides a static IP address exclusive to your account.

To investigate the frequent IP rotations you are experiencing on our standard servers and to review the information provided by our team, please contact us directly at support@piavpnsupport.zendesk.com with your previous ticket number so we can escalate this matter to our senior support staff.

Saanut 5/5 tähteä

It Just Works

I renewed after 3+ years. I researched 1st and found it was still up there in favorable reviews. I was offered a great very competitive price to renew. It disconnects virtually instantly when needed. And tries to find connections with the least lag/latency for me.
What I like about PIA is 'it just works'.

12. toukokuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for your feedback! It is wonderful to hear that you decided to renew with us after three years and that you are enjoying our competitive pricing and fast connection speeds. We are thrilled to know that the service "just works" for you and effectively manages your latency.

Best regards,
PIA Support Team

Saanut 5/5 tähteä

User experience is smooth and intuitive

6. toukokuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! We’re glad to hear you’re having a smooth and intuitive experience with the app. We appreciate you taking the time to share your review.

Best regards,
The PIA Support Team

Saanut 5/5 tähteä

4+ years of consistent and reliable service

I have been using Private Internet Access (PIA) for over four years now, and it has been an excellent experience. It is one of the most affordable VPNs on the market, but it doesn't compromise on quality. Throughout all these years, it has never let me down. The connection is stable, the speeds are great, and the service is incredibly consistent. If you want a VPN that is proven to work in the long run, PIA is the way to go.

10. toukokuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! We truly appreciate your continued trust and support over the past four years. It’s great to hear that PIA has consistently delivered stable connections, reliable performance, and great speeds for you throughout the years.

Best regards,
The PIA Support Team

Saanut 5/5 tähteä

my experience has been satisfactory

my experience has been satisfactory. i am not tempted to consider switching as i see no reason to.

9. toukokuuta 2026
Oma-aloitteinen arvostelu
Private Internet Access-logo

Vastaus yritykseltä Private Internet Access

Thanks for the feedback! We’re happy to hear that your experience with PIA has been satisfactory and that our service continues to meet your expectations. Your continued trust means a lot to us.

Best regards,
The PIA Support Team

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