The worst company to deal with. Ordered on a Friday. It's Thursday of the following week order still hasn't shipped. Called useless customer service number. First it was 3 items are out of stock. Prom... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The company delivers on their promises which means they have a repeat customer now on. There products are perfect for a rural location in Hawaii and to get a UPS delivery at home was special since th... Näytä lisää
Yritys on vastannut
I've been purchasing through Prilla for nearly 6 months now and have been well satisfied with the ease of ordering. I've gotten used to the slightly longer delivery time and plan my ordering according... Näytä lisää
Yritys on vastannut
Great products at great prices. The shipping can be expensive for smaller orders, but it's super quick. Also, their customer service is amazing. Especially with order issues. I will continue to use a... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Order nicotine pouches online at Prilla.com
Yhteystiedot
901 S 1st St, 89101, Las Vegas, Yhdysvallat
- support@prilla.com
- prilla.com
4,1
Hyvä
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Prilla, Inc.
Hello Russell,
Thank you for your feedback. We’re sorry your experience with our delivery service didn’t fully meet your expectations. We appreciate you taking the time to share your rating. If you need any assistance, please do not hesitate to reach out to our support team at contact@prilla.com.
All the best,
Prilla Team
We have not received your order
We have not received your order. I’ve gotten two request filled asking me to fill out on how my experience with went with ordering from this company Prilla and it’s not going well. I’ll probably have better news tomorrow because I don’t wanna show up and say bad things if the company is doing their best, I don’t know
1. syyskuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Susie,
We’re sorry your order hasn’t arrived yet, and we understand your frustration, especially with receiving review requests before receiving your package. We appreciate your patience and your willingness to give us a chance to make things right. We hope your order arrives soon and that we can provide a better experience. If you need any assistance, please do not hesitate to reach out to our support team at contact@prilla.com.
All the best,
Prilla Team
Easy to make an order online and it was…
Easy to make an order online and it was shipped in a decent amount of time
9. syyskuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Cody,
We're glad to hear that placing your order online was easy and that the shipping time was satisfactory. We appreciate your feedback.
All the best,
Prilla Team
6 happy customer months with Prilla!!
I've been purchasing through Prilla for nearly 6 months now and have been well satisfied with the ease of ordering. I've gotten used to the slightly longer delivery time and plan my ordering accordingly. I'm not adventurous with different flavors and like knowing they always have my choice in 6MG which had become an issue when purchasing locally. Appreciate you folks! (and THANKS for the Labor Day coupon!!)
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prilla, Inc.
Hello Jen,
We are so happy to hear that you've had such a positive experience with us over the past six months! We truly appreciate your understanding regarding our delivery times and your continued loyalty. It's wonderful to know that we can consistently provide your preferred 6MG choice, especially since it had become difficult to find locally. Thank you for your kind words and for being such a valued customer! We were also delighted you enjoyed the Labor Day coupon.
All the best,
Prilla Team
Vastaus yritykseltä Prilla, Inc.
Hello Stan,
We're so glad to hear you enjoyed the great flavor and long-lasting quality! Thank you for your wonderful feedback.
All the best,
Prilla Team
Shipping is horrible.After I ordered…
Shipping is horrible.After I ordered shipping Went from estimated 4-8 days to estimated 19+ day of shipping. Ordered Aug 27 and still haven't received. Completely ridiculous.
28. elokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Jonathan,
We’re sorry for the significant delay and understand your frustration, especially after the estimated delivery time changed so drastically. We’re actively working to improve our shipping and processing times and appreciate your patience and feedback.
All the best,
Prilla Team
Vastaus yritykseltä Prilla, Inc.
Hello,
Thank you for the great feedback! We’re glad you enjoyed the quick shipping and found the items you were looking for. We truly appreciate your support!
All the best,
Prilla Team
Vastaus yritykseltä Prilla, Inc.
Hello Lee,
We're so happy to hear you've had such consistently positive experiences with us! We truly appreciate your kind words.
All the best,
Prilla Team
Vastaus yritykseltä Prilla, Inc.
Hello John,
Thank you for the great feedback! We’re glad you found the product to be a great value. We truly appreciate your support!
All the best,
Prilla Team
Quick and easy
Quick and easy. Superior products. I’ve heard people say the pouches they’ve gotten off other sites are of b quality but the ones I get from prilla.com are a-1. Will use again and again!
1. syyskuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello,
We are so glad to hear that you find our products to be of superior quality and that your experience with us has been quick and easy. We truly appreciate your positive feedback and look forward to serving you again!
All the best,
Prilla Team
My 2nd order i get a lot of offers but…
My 2nd order i get a lot of offers but either tax or shipping is insane. With prilla u get it for a great value fast
2. syyskuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Fred,
We're glad to hear you appreciate our value and fast service. We always aim to provide a great experience for our customers.
All the best,
Prilla Team
Product is as expected
Product is as expected. Shipping a bit of a pain. You have to be home to sign. No electronic signatures.
25. elokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Andy,
Thank you for your feedback. We’re glad the product met your expectations. We understand that the signature requirement can make delivery inconvenient, and we appreciate you sharing your experience.
All the best,
Prilla Team
Vastaus yritykseltä Prilla, Inc.
Hello Donica,
We are so happy to hear that your order was easy and that our delivery was timely! We appreciate your positive feedback.
All the best,
Prilla Team
Vastaus yritykseltä Prilla, Inc.
Hello Ajay,
We're so glad to hear that ordering was simple and that our product was fresh for you. We appreciate your positive feedback!
All the best,
Prilla Team
Processing at Prilla took a bit longer…
Processing at Prilla took a bit longer than expected and longer than your competitors.
Thanks
25. elokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello George,
Thank you for your feedback. We’re sorry that processing took longer than expected and longer than our competitors. We’re actively working to improve our processing times and appreciate your patience and understanding.
All the best,
Prilla Team
Convenient and fair priced, slow shipping
Local convenient stores run out almost weekly of my brand. I'd rather stock up at home at a fair price and not have to go searching 2,3 or 4 stores around town.
Prilla used to be faster, shipping in 24 hours. Now it does take longer, a label might be made in 24 hours but it can be 2 to 5 days for UPS to receive and ship.
31. elokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello JW,
Thank you for sharing this feedback. We’re glad Prilla helps you stock up conveniently and avoid searching multiple stores. We’re sorry that shipping has become slower than it used to be. We understand how frustrating it is when a label is created quickly but the package takes several days to move. We’re actively working on improving our shipping and processing times. We truly appreciate your continued support and patience.
All the best,
Prilla Team
You not the a discounted website or the cheapest
You not the a discounted website. That’s ok we know the price. But shipping is a long process. We paying top dollar, do better with shipping
31. elokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Patrick,
Thank you for your feedback. We understand your frustration with the shipping delays, especially when paying a premium for your order. We’re actively working on improving our shipping and processing times and truly appreciate your patience and feedback.
All the best,
Prilla Team
Absolute trash I provided an ID…
Absolute trash I provided an ID beforehand .UPS came here once while I was at work and wanted my photo ID I wasn’t able to obviously so they’re returning it. Complete waste of time.
24. elokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Matthew,
We’re very sorry for the frustration and inconvenience caused by the delivery attempt. We understand how difficult it is when you’re unable to be available during the courier’s visit. Unfortunately, an adult signature and valid photo ID are required at delivery, and the carrier may return the package if the requirements cannot be met. We appreciate your feedback and apologize for the inconvenience. If you need any assistance, please do not hesitate to reach out to our support team at contact@prilla.com.
All the best,
Prilla Team
Better Price. Delivered to your door
Better price than gas station, delivered to your door. Not sure why I haven’t used Prilla for longer. Recommend.
31. elokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Sam,
We're so glad you're enjoying the convenience and value of our service! We appreciate you recommending us.
All the best,
Prilla Team
Vastaus yritykseltä Prilla, Inc.
Hello Daryl,
We're so glad to hear we had just what you were looking for! We appreciate your kind words and look forward to your next order.
All the best,
Prilla Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
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