The worst company to deal with. Ordered on a Friday. It's Thursday of the following week order still hasn't shipped. Called useless customer service number. First it was 3 items are out of stock. Prom... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The company delivers on their promises which means they have a repeat customer now on. There products are perfect for a rural location in Hawaii and to get a UPS delivery at home was special since th... Näytä lisää
Yritys on vastannut
I've been purchasing through Prilla for nearly 6 months now and have been well satisfied with the ease of ordering. I've gotten used to the slightly longer delivery time and plan my ordering according... Näytä lisää
Yritys on vastannut
Great products at great prices. The shipping can be expensive for smaller orders, but it's super quick. Also, their customer service is amazing. Especially with order issues. I will continue to use a... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Order nicotine pouches online at Prilla.com
Yhteystiedot
901 S 1st St, 89101, Las Vegas, Yhdysvallat
- support@prilla.com
- prilla.com
4,1
Hyvä
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Prilla, Inc.
Hello Hunter,
We're so happy to hear you appreciate our team and pricing! Thank you for your wonderful feedback.
All the best,
Prilla Team
I paid for 2 days shipping
I paid for 2 days shipping, they canceled half the order and just said refund, without actually posting it. Bunch of dirty scammers second time they tried this with me.
24. elokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Kassim,
We’re very sorry for the frustration, especially since you paid for expedited shipping and this has happened to you before. We apologize that part of your order was canceled and that the refund was not clearly communicated or reflected as expected. Please reach out to our support team at contact@prilla.com with your order details so we can review the cancellation and refund status and assist you further.
All the best,
Prilla Team
Really slow delivery and not great…
Really slow delivery and not great communication
20. elokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Tim,
We’re sorry to hear about the slow delivery and lack of communication. We understand how frustrating it can be when you’re left waiting without clear updates. We’re actively working on improving our shipping, processing times, and communication to provide a better experience. We appreciate your feedback and patience.
All the best,
Prilla Team
Ordered product and it arrived in a…
Ordered product and it arrived in a timely manner.
20. elokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Steve,
We're pleased to hear your product arrived in a timely manner. We appreciate your feedback.
All the best,
Prilla Team
This is my first time ordering from…
This is my first time ordering from prilla. I've been using Nico kick.com their shipping is faster and free.
19. elokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Vittorio,
Thank you for giving Prilla a try for your first order. We’re sorry to hear that our shipping experience did not meet your expectations, especially compared with what you’re used to. We’re actively working on improving our shipping and processing times and truly appreciate you sharing your feedback with us.
All the best,
Prilla Team
Ease of ordering
18. elokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Donovan,
Thank you for your feedback! We’re glad to hear you found the ordering process easy and convenient. We truly appreciate your support!
All the best,
Prilla Team
I did appreciate the convenience and…
I did appreciate the convenience and fast shipping, I would have liked more discount for a volume purchase and I did not at all care for the Sesh brand and won’t order that again, it leaves an aftertaste.
24. kesäkuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Michelle,
We appreciate your feedback regarding the fast shipping and convenience. We understand your desire for more significant discounts on larger purchases and your dissatisfaction with the Sesh brand's aftertaste. We will certainly take your comments into consideration as we review our product offerings and pricing.
All the best,
Prilla Team
Ease of ordering / delivery longer than expected
Ease of ordering and lots of options. Only thing I have to say is I am disappointed it takes so long to get. Northerner delivers within 2-5 business days which favors closer to 3 total days from date of order. Otherwise I am pleased with this purchase
26. elokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Travis,
We're happy to hear you found our ordering process easy and appreciated the variety of options. We understand your disappointment regarding delivery times, and we are always looking for ways to improve our shipping efficiency. Thank you for your valuable feedback.
All the best,
Prilla Team
Vastaus yritykseltä Prilla, Inc.
Hello Scott,
Thank you for your feedback! We’re glad to hear you appreciate our pricing and delivery service. We truly appreciate your support!
All the best,
Prilla Team
Took a long time to get and they were…
Took a long time to get and they were dried out
11. elokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Tabitha,
We’re sorry to hear that your order took longer than expected to arrive and that the pouches were dried out. We understand how disappointing that must be. Please reach out to our support team at contact@prilla.com with your order details and photos of the affected pouches so we can investigate and assist you further. We apologize for the inconvenience.
All the best,
Prilla Team
Vastaus yritykseltä Prilla, Inc.
Hello Aidan,
We’re sorry to hear that you never received your order. Please reach out to our support team at contact@prilla.com with your order details so we can investigate the shipment and assist you further. We apologize for the inconvenience and appreciate your patience.
All the best,
Prilla Team
Got exactly what I ordered in a timely…
Got exactly what I ordered in a timely manner
17. elokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Jesse,
We're glad to hear your order arrived as expected and in a timely manner. Thank you for your positive feedback!
All the best,
Prilla Team
Had a issue with the one you didn't…
Had a issue with the one you didn't have glacier mint
in that brand
21. elokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello,
We appreciate your feedback and understand your disappointment regarding the unavailability of glacier mint in that brand. We are always working to expand our selection.
All the best,
Prilla Team
Prices are great but shipping is a…
Prices are great but shipping is a mess. First few orders were great. Shipping has been horrible my last few orders. Sitting for a week with label made and UPS waiting for the package.
21. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prilla, Inc.
Hello William,
We appreciate you sharing your recent shipping experience with us. We understand your frustration with the delays, especially after positive initial orders. We are actively investigating these issues to improve our delivery process.
All the best,
Prilla Team
Vastaus yritykseltä Prilla, Inc.
Hello Bill,
Thank you for your feedback. We’re sorry to hear the mint flavor wasn’t what you expected. We appreciate you giving it a try.
All the best,
Prilla Team
Process is seamless
Process is seamless. Website easy to navigate. Arrives in a few days.
12. elokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello,
We are so glad to hear that you found our process seamless and our website easy to navigate! We appreciate your kind words about our quick delivery.
All the best,
Prilla Team
Vastaus yritykseltä Prilla, Inc.
Hello David,
Thank you for the great feedback! We’re glad to hear your experience was super easy. We truly appreciate your support!
All the best,
Prilla Team
One Stop Shop
Vast, searchable inventory of difficult-to-find products and product-strengths. A veritable clearinghouse for the enthusiast and the obsessed alike. Competitive prices and fast shipping make this my new go-to for pouch products.
12. elokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Michael,
We are so happy to hear that our vast inventory, competitive prices, and fast shipping have made us your new go-to for pouch products. We truly appreciate your kind words!
All the best,
Prilla Team
I just disappointed in new excise tax
I just disappointed in new excise tax. Overall I like your service.
18. elokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Paul,
We appreciate your feedback and are glad you generally like our service. We understand your disappointment regarding the new excise tax.
All the best,
Prilla Team
Vastaus yritykseltä Prilla, Inc.
Hello Robert,
Thank you for the great feedback! We’re glad to hear you’re happy with our selection and prices. We truly appreciate your support!
All the best,
Prilla team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.