Prestige Student Living Arvostelua 

The kitchens are not clean and I am tired of the noise at night

Just when you think you’ve found an affordable accommodation, think again. They’ll cancel your room a month after booking, without warning if you don’t have the very maximum amount of student loan. Massive pisstake. Wasn’t even mentioned on the website.

They helped me with my queries but it just took time but we got there eventually that was helpful .

Was met with a warm welcome from Jack and Dave.
Immediately Jack mentioned all of the things I need know to settle in. This was followed by a tour around the site lead by Dave who helped me solve some minor problems with my room quickly and effectively.
Having arrived late at the university I had very limited time to register, having no knowledge of the area it would have been pretty tough…
But to my rescue came Jack and gave me guidance to reach student administration building from which I eventually managed to get my student ID card and register successfully!!!

Thanks Jack and Dave for fantastic support🫶🏻!!!

Room itself is nice and cosy, decent shower, storage space, laundry, heating and all of the necessary shops are nearby.

Firstly, I really appreciate the speedy responses, especially the replies on the communication platform, WhatsApp, from the Representatives. It helped me tremendously as I was looking for an accommodation within a short period of time. Additionally, the services were fast and I couldn’t believe I was able to book my accommodation within few days. It was an amazing experience overall and I am truly grateful for the cooperation and help!
Secondly, the information and advises given by the Representative were informative during my accommodation finding process. The options given were almost exact to my expected accommodation preferences.
Thirdly, I am grateful for the flexibility in booking my accommodation. For example, I need not have to pay deposits upfront in order to secure my accommodation.
This is my honest review prior to settling my full payment and actually living at the accommodation. Nevertheless, the service provided was satisfactory and I hope this service would be maintain until I end my contact! Thank you!

The place is clean and tidy and the most important thing is the staff is very helpful and friendly . Jane and Jess thank you for your help you both are amazing thank you so much.

I was robbed at the glassworks in newcastle, got back from work and realised my stuffs have been moved! Avoid this property!

My daughter is starting a masters program in Edinburgh. One day after Prestige required payment in full for the new studio, they notified her that the building wasn't not ready and they would refund her rent for the delay and compensate her additionally so she could find alternate temporary housing. They are stalling in refunding her the money and no word on when she will get the added compensation. They keep asking for forms she has already filled out. The whole thing wreaks of a scam

My son vacated his room in June. 3 emails later and 10 weeks on still awaiting return of the deposit. We paid rent to the end of August. But they recently explained if I wanted my deposit back I had to claim it. Not mentioned when keys were returned when was informed the deposit would be returned when room checked. If you do not contact them you will be making a sizeable contribution to their profit as they hope you will give up trying to get your deposit back.Still awaiting an explanation as to why it still has not been returned to me.

The webpage doesn’t always work. The booking system is not smooth. And the payment options don’t work. ☹️

Tracey was really helpful and

The mgmt staff namely Satnam which assisted me who I booked the premium studio in April 2023 didn't make the booking for me nevertheless it required to paid £150 and no emails or whatsoever were send for submission for the booking. Even up todate there were no refund and no news at all and I have to cancel my recent booking.

No water, no security
There was no hot water for a month due to the landlord trying to solve the water problem as much as cheaply possible and it fails to achieve so. Moreover, outsiders stole parcels from reception as there is no executive working both during working and out of working hours.

Found out my room was unavailable after the deposit was paid and agreement signed. They then refuse to refund my deposit after taking my bank details. Fraudulent company, avoid at all cost.

For the price definitely not worth it with half the facilities not working most of the time and very little action taken by the owner and site managers to get it fixed. Don’t waste your money.

No bookings available for Havannah House 23/24 with no explaination and late notice (most other accomodations in Glasgow are already booked out), with plans/expectations of rebooking my room.

The rooms are nice with good facilities and friendly staff but the parent company (Prestige Student?) is seriously slacking.

Everything is great from cleanness of the accommodation, location, and management/ front desk but there is too many reasons to enter our rooms which though some are understandable for maintenance and other relevant checks but the viewings and constant inspections raises privacy concerns for us tenants it would be fair if some of these were done at the same time rather than in different times which makes us have privacy concerns,,