Great experience with website and ordering. Delivery was ok and updated me. Only thing I would recommend to the company is put do not bend on the envelope as 4 of my prints inside got bent as the del... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
very well packed, though the delivery was a bit slow but it arrived. Plastic transparency is also well protected with removable plastic sheets (both sides) but transparency could be a bit thicker, I d... Näytä lisää
I recently ordered four posters from The Poster Store, and I couldn’t be happier with my purchase! The posters arrived in perfect condition, and the quality is fantastic - crisp prints on high-quality... Näytä lisää
Really poor experience from start to finish. I ordered on 26th September and it supposedly shipped on the 30th, finally turning up just before 5th October. The tracking was a total joke... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Do you have questions about the order, payment, shipping times or general questions about Poster Store? Send an email to info@posterstore.co.uk and receive an answer within 24 hours. (Mon-Fri 9:00 -17:00).
Yhteystiedot
3,6
Keskitasoinen
8 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fast easy transaction
Fast easy transaction. No complaints.
24. heinäkuuta 2026
Oma-aloitteinen arvostelu
Ordered 6 posters
Ordered 6 posters, only 1 has arrived. Tracking not updated past order accepted and customer services have not got back to me, terrible service, stay away from PosterStore. Their online live chat function is also extremely basic and not worth bothering with
18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poster Store
Hi,
Thank you for your review.
We are sorry to hear that you haven't received all of the ordered posters.
Unfortunately, your review doesn't include any order details, so we're unable to locate your purchase and investigate the issue. We have now requested your order information so that we can look into this as quickly as possible and help resolve the matter.
We appreciate your patience and look forward to hearing from you so we can assist further.
Have a great day.
Team Poster Store
The address part was difficult
The address part was difficult - I have a house name and a road , but no house number.
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
My frame arrived damaged
My frame arrived damaged, but they promptly sent me a new one.
15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Evri kept cancelling the delivery and…
Evri kept cancelling the delivery and after finally attempting to deliver ONCE they said they were sending the order back. I got in touch with poster store and they said that because EVRI were returning it to them - I had to pay a £10 return fee. After ONE delivery attempt. Evri are notoriously bad (they had to change their name because of their awful reputation) and it’s a shame that Poster store is punishing the customer for this
24. kesäkuuta 2026
Oma-aloitteinen arvostelu
It wasn't easy to fill out my delivery…
It wasn't easy to fill out my delivery address on the ordering page, took about 30 mins to do this, exhausting.
21. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poster Store
Hi Meloney,
Thank you for your feedback, and we’re sorry to hear that entering your delivery address was so frustrating. That definitely isn’t the experience we want for our customers.
We appreciate you bringing this to our attention, as it helps us identify areas we need to improve. We’ll make sure your feedback is shared with our team so we can look into the issue with our ordering page.
Thank you for your patience, and we hope to provide you with a much smoother experience next time.
Best regards,
POSTER STORE
Item arrived damaged
Item arrived damaged. Have tried to call, have tried to submit contact form 2 days in a row and on different devices but the form does not work. Have spoken twice with their AI chatbot who says it’s with CS but no one has reached out (not even an email confirmation like “ticket created” type thing).There is no number to call on them on to speak to a human/non-AI.
A shame because the product was very nice and a good price, a black wooden frame, but arrived with a big crack in it.
24. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poster Store
Dear Customer
We are truly sorry to hear that your posters were damaged during transport. We take great care to ensure that our products are packaged securely for shipping, whether it be in strong, durable tubes or flat packaging, depending on the size and nature of the order. Our goal is always to use the highest quality packaging materials to protect your items during transit and prevent any damage.
Please get in touch with our customer service through our website. With your input, we will work together to find the best solution and ensure that you are fully satisfied with your purchase.
Thank you for bringing this to our attention, and we appreciate your patience as we resolve this matter.
DESENIO
I have collected my parcel today and I…
I have collected my parcel today and I am very disappointed as one of the posters is missing and the other two are damaged.Such a shame as they are beautiful and I couldn't wait to get them and hang on the wall.I wrote an email and I am hoping someone will get back to me
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Bought 2 A4 posters and 2 oak frames
Bought 2 A4 posters and 2 oak frames. Very pleased with quality.
Delivery was quick. Would definitely buy from Poster Store again..
9. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poster Store
Hi Denise,
We wanted to take a moment to sincerely thank you for your recent feedback.
Your input is incredibly valuable to us, as it plays a key role in helping us improve and better understand how we can meet the needs of our customers. We always strive to enhance our products and services, and your feedback allows us to do just that.
Should you have any further questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out to our Customer Service team. We are always here to help and ensure that your experience with us is nothing short of excellent.
Once again, thank you for your time and insight — we truly appreciate it!
- Poster Store Team
Good selection
Good selection. Needs a filter to separate posters with or without a boarder.
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poster Store
Thank you for your feedback!
We’re glad to hear you like the selection. We appreciate your suggestion regarding a filter for posters with or without a border—this is a great idea and something that could definitely improve the browsing experience.
We’ll make sure to pass your feedback along to our team for consideration.
Thanks again for taking the time to share your thoughts!
Wishing you a wonderful day!
- Desenio -
User friendly website
User friendly website. Original prints. Looking forward to receiving my purchase shortly.
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Great selection
Easy to pick the print you require and frames. You can choose canvas or prints. Various styles to choose from.
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Very simple process.
I found their site very easy to order from, found what I wanted with a good description and pictures of the products. The poster was sent to me on Saturday after I had only ordered it the Tuesday before and it was really well secured in a very hard tube and wrapped inside.
7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poster Store
Dear Customer,
We wanted to take a moment to sincerely thank you for your recent feedback.
Your input is incredibly valuable to us, as it plays a key role in helping us improve and better understand how we can meet the needs of our customers. We always strive to enhance our products and services, and your feedback allows us to do just that.
Should you have any further questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out to our Customer Service team. We are always here to help and ensure that your experience with us is nothing short of excellent.
Once again, thank you for your time and insight — we truly appreciate it!
DESENIO
over priceing on shipping
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poster Store
Hi Stephen,
Thank you for taking the time to share your feedback. We're sorry to hear that you felt the shipping costs were higher than expected.
We truly appreciate your feedback as it helps us improve our service.
Desenio
Great choice,found exactly what I…
Great choice,found exactly what I wanted.
Site easy to use
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Unclear pricing
Pricing set to get you to subscribe. Other than that, process ok.
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
The ordering process was difficult
The ordering process was difficult! Couldn't enter my address, kept saying it was too long and then kept suggesting alternative addresses that weren't our address. Was frustrating! Just hope my order is delivered to the right address
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poster Store
Dear customer,
We’re very sorry to hear that you had difficulties with the ordering process. We understand how frustrating that must have been.
Please rest assured that we will do everything we can to ensure your order is delivered to the correct address. If you need any assistance or have any questions, please don’t hesitate to contact our customer service team directly — we’re always happy to help.
Thank you for your understanding, and we hope you enjoy your order!
Poster Store Team
Save your time and money and shop elsewhere
Updated to 4 stars: finally found this order after many weeks going back and forth to the post office, my address is long and had been truncated so that it wasn't properly searchable which led to the confusion - frames are good quality.
Ordered on the 13th of Feb and recieved no communication beyond the original confirmation. Website says my order was delivered to the collection point - which I had to manually track myself.
After multiple trips to the post office, they're not able to find it there and I don't have any confirmation to prove otherwise.
Save your money and shop elsewhere.
I've raised an email with customer service but will be doing a credit card charge back if they don't come back to me with a satisfactory response in 24 hours.
13. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poster Store
Hi,
We sincerely apologize for the challenges you've faced with our freight partner. We understand how frustrating delays can be, and this is not the level of service we aim to provide our valued customers.
We are committed to ensuring that every aspect of your order, including delivery, meets your expectations. While we strive to maintain high standards with our freight partners, unforeseen circumstances can occasionally lead to delays.
Thank you for your patience and understanding. Your feedback will be shared with our freight partner to help improve future services. If you have any specific concerns or questions, please reach out to our Customer Service team — we're here to assist you.
Thank you for bringing this to our attention. We appreciate your feedback and hope to restore your confidence in our services.
purchasing experience hasn't been great
Not received the posters yet, but the purchasing experience hasn't been great. My order payment was rejected 3 times using various cards, when it tried to pay the next day using the same card, the price had gone up £25.
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Poster Store
Thank you for your review, and we’re sorry to hear about the difficulties you experienced during checkout.
Please contact our customer service regarding the price increase while you were unable to place your order due to a technical issue on our side, and we will be happy to look into this and see how we can resolve it for you.
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