Phase DJ Arvostelua 

Been a Phase user since day 1, product and customer service is awesome. Max was very helpful when i reached out to them and always responded quickly, Would definitely recommend

Customer service for phase is great. Lowell was extremely, helpful, knowledgable and sympathetic to my issues with their product. He was extremely detailed in the instructions he gave me, and walked me through each step of the way till we got the issue fixed. He even assured me that he would continue helping me until it was fixed.

What made my experience great was the customer service i have received in order to get my issues resolved. The staff at phase are very patient and are definitely experienced of the issues that could potentially happen. I had issues getting the manager to load, and issues with my battery not charging on one of my phase units. I bought my phase second. Hand so wanting to start using my phase asap was hindered because of these issues. But for every issue I had the team at phase was able to quickly solve it, with step by step instructions and video GIFs. I was really happy with the service.

I’ve been a Dj for over 20 years. I have purchased all the gear you can imagine. With that being said issues occur from time to time. I contacted phase about issues I was having with my unit. They were extremely patient & helpful. Ultimately had to send my phase back for repair . Unfortunately my warranty expired. Phase company acknowledged this and still worked on my phase unit fixing what was wrong sending it back to me to use. I couldn’t believe this type of service still exists. I never write reviews however this should not go unnoticed. I can’t say enough about their Phase, their product, & service. No company has brought a smile to my face after telling me my warranty is expired. I full support phase 100 percent

Phase has definitely proved itself, excellent customer service, and definitely a Dope Product, looking forward to see what's the plan for the future of this product

What a great company customer service is second to none one of my remotes failed after 4 years and after max tried to help me sort it they replaced it free of charge I wish other companies took note not only do I have an exceptional product the service is the same

I received a damaged unit, it was imidiatly replaced with a new one! Great technical support!

Had issues connecting one of the remotes. Team was able to help identify the issue and was responsive and found a solution. Remote is now working. Thanks!

Great products and great customer service. Quick shipping and great communication

So I brought a second hand unit from ebay and had issues from the start. After emailing the team it's safe to say that my issue was found and resolved very quickly and professionally by the team and it turned out that my issue was me and manuals and instructions.
Thank you again Phase team for your help I appreciate your time and patience with me.
Will be recommending this device to a few mates with turntables

I was recently having issues with connection loss during usage. Max from Phase support immediately helped me out and I am forever grateful!! Thank you Max and everyone at phase!!!

Excellent product with excellent customer service.
I've owned their product for over two years now and I'm very satisfied. Amazing technology. And they know how to take care of their customers. Much approved!

Bonjour, je tiens à laisser ce message pour la qualité et le service retour en effet j ai rencontré un problème avec mon matériel et le service garantit ma envoyer un nouveau mixfader donc je confirme que les produits phase sont bien garantit en cas de défaut et il ma fallut attendre moins de 1 semaine pour recevoir mon produit en tout cas bravo pour le professionnalisme .

I’ve had my Phase since preorder and it has always been fantastic. Recently I had an issue and reached out for assistance and it was handled with attentiveness and professional that is not common nowadays. They went above and beyond to make sure the issue was taken care of 100%. I was not expecting such an effort and am extremely satisfied with this company. Definitely will be a lifetime supporter of Phase.

Had some firmware problems but Max @phasedj helped me out with the right informations...they do a great jib at phasedj and i love the product so far...thx

I recently sold my device, no technical issues and overall was a great product. I had to reach out to support when the buyer reported the device is still registered to me. Max @phasedj helped out to release the device form my account. Great service met my expectations.

Excellent customer service. A problem with one of my remotes not calibrating was promptly resolved with the issuing of new firmware.

Amazing customer service and great attention. I had a issue with one remote, I contacted the phase center and they do all the best to fix it. In less than one week I solve it, appreciate it s lot