I would go as far as to say. This has been the best customer service experience I have ever had. Fast, excellent communication and excellent service even for an older product that had issues. They... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Muito obrigado ! Ola, aqui no Brasil a minha espectativa é muito baixa quando solicito um serviço a qualquer ramo de produto. Sendo assim, até agora estou bastante surpreso com a resolução e re... Näytä lisää
J’ai eu l’occasion de solliciter le service SAV de phase et mon interlocuteur Florian a très vite pris en charge ma demande, s’en suit un échange très pro et qui s’avère efficace. Une équipe a l’é... Näytä lisää
Yritys on vastannut
Ich habe das für alle Djs die mit Plattenspielern auflegen, hilfreiche PHASE Essentials Produkt gekauft und wusste bei der so einfachen Installationsanweisung nicht mehr weiter. Ein besonderer Lob an... Näytä lisää
Yrityksen tiedot
- Soitinvalmistaja
- ja myös
- DJ-palvelu
Yrityksen kirjoittama
Phase: the first wireless DJ controller for turntables. Two Phase Remotes on top of your turntables let you control your DJ software without using needles. A powerful and reliable way to perform with turntables in any situation!
Yhteystiedot
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Works great with VIRTUAL DJ.
Works great with VIRTUAL DJ.
The support is perfect, very kind and professional.
Thanks!
phase dj da muphase dj da muchos problemas de conectividadchos problemas de…
phase dj da muchos problemas de conectividad,y tras seguir intetandolo durante varios dias y distintas pruebas aun no funciona. no aconsejo que lo compren de verdad

Vastaus yritykseltä Phase DJ
Buen producto y gran personal de ayuda.
Hands down the best online support
Hands down the best online customer support I've ever experienced. These guys are so knowledgeable, switched on and responsive......Massive thankyou to Lowell the product specialist you're a King mate and deserve a pay raise.
Excellent customer service
Excellent customer service! Very quick email response and resolves any issues! Max is always providing the best care for Phase customers! Revolutionary DJ product with the greatest customer care! Highly recommended! Thank you!
The customer support is second to none
The customer support is second to none, great service, super fast - by far the best i have experienced yet.
Great company, with great after sales support.
After using Phase for 18 months with no problems one of the remotes developed a fault. The support and customer service from Max and the team at Phase was superb. The communication online was excellent, however the issue couldn't be fixed remotely. I sent the unit back for a replacement, and the process was smooth and fast. Great company, with great after sales support. Very happy to recommend Phase.
I had an issue with one of my phase dj…
I had an issue with one of my phase dj remotes and Max got right back to me almost instantaneously. He advised and we resolved the issue within minutes. GREAT customer service along with a GREAT product.
Highly recommended for all DJ's!
Max helped replace unit when I had a clunking/rattling sound coming…
I had a clunking/rattling sound coming from inside my Phase (although still working)
Max helped me through the return process, explaining a repair or a replacement and was quick with replies, and very kind and helpful with his words throughout. and helping with DHL return labels.
In the end my Phase was replaced, which I am happy about as engineers decided this was for the best.
Good guy, and good company
I'm a customer from the start, and recommend Phase to most DJs!
Highly satisfied.
All attention given to my case, mainly to present a solution.
It’s attitudes like this that strengthen a brand.
Signal Kept Dropping
Recently reached out customer support because my PHASE units were randomly and unpredictably dropping out where Sersto would automatically play in internal mode. Got a reply from Max who sent step by step instructions to disconnect and reset the base and remotes and no more issues.
A company the treats their customers well!
Max helped me when I experienced a major issue with my remotes. Customer service was top-notch and I received replacements in a little less than 2 weeks. Max was very friendly and I really can’t say enough about the customer service. Thank you, Phase & Max! Would definitely recommend!
Le meilleur produit pour dj jamais…
Le meilleur produit pour dj jamais inventé…
Un service au top
Une réactivité incroyable
🙌
I'm a customer since release and I'm…
I'm a customer since release and I'm not disappointed about this phenomenal service. Every time I had an issue, the help center responded immediately and offered help. This time I lost a pin from a phase remote. After writting them I received new pins in about 1 week. Thank you so much!
Revolutionary concept made better with…
Revolutionary concept made better with continual updates and improvements. Excellent customer support. Very strong product. Ordered as a preorder from 2019, heavy use without issues to this date.
I had some issues with my Phase unit…
I had some issues with my Phase unit but customer service was fantastic. Lowell was extremely helpful every step of the way. What I really appreciated was that he was straightforward and honest.
Dependable support
Reaching out for help was easy. The Phase team responded to my email in minutes and the problem I had was solved in no time.
Best product support ever!!
Had an issue with my Phase product but it is out of warranty. No problem for the Phase support team who were really quick to reply, extremely helpful & happy to send out spare parts to try to fix the issue myself. Even updated me that the postal service was down & would be sending out the following day.
Amazing products. Incredible customer support.
Shout to Lowell who is a superstar!
Thank you.
Max was very patient with me to get all…
Max was very patient with me to get all my issues under control, the phase is a real game changer…
I bought a phase used from another dj
I bought a phase used from another dj, and he didn't remember to unlink it from his account. A quick email to the support team fixed all of that, and, well, the product itself is bulletproof. What a great device!
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