The Petdirect website is extremely easy to sign up to, navigate and purchase the things I need for my dog. Auto deliver is great and I can adjust it as and when needed. Delivery is super speedy, I hav... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent customer service, quick delivery, a great range of products and very competitive prices! What really sets Pet Direct apart is their proactive approach to customer service. They’ve called me... Näytä lisää
Yritys on vastannut
Fast, my cat 🐈 cory loves ❤️ their creamy chicken 🐔 😋 puree cat treats by M-Pets that comes with a great sz spoon to squeeze and handfeed onto which I love as I don't get bits of food flicked onto... Näytä lisää
Yritys on vastannut
Great range of products at good prices with regular savings from Autodeliver. Their customer service is amazing - they are easy to get hold of and sort out issues super fast.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Petdirect is proud to be New Zealand’s #1 Kiwi-owned pet supply retailer, dedicated to providing the best products and services for your beloved pets. With a passion for pets and their well-being, we offer an extensive range of high-quality pet food, accessories, toys, and healthcare solutions for cats and dogs. From everyday essentials to premium products, we’ve got everything your pet needs, backed by our expert advice and unmatched customer care. We’re not just a pet store; we’re here to help enhance the lives of pets and their owners. Our easy-to-navigate online store offers a seamless shopping experience with free shipping across New Zealand for orders over $79, including rural delivery, so your pet's favourite products arrive right to your door. Our loyalty programme, Pet Perks, exclusive discounts, and special anniversary treats, making each shopping experience rewarding. In addition to our online services, we’ve recently opened our first physical store in Takapuna, Auckland, where pet parents can enjoy a hands-on shopping experience, including a unique treat bar for dogs. At Petdirect, we believe in supporting pet owners with more than just products—we’re here to provide expert advice, tips, and guidance from our in-house veterinarians and partners like Mark Vette, New Zealand's leading dog trainer. As a brand, Petdirect is committed to responsible pet ownership and animal welfare, ensuring that every product we sell is safe, trusted, and loved by pets across New Zealand. Whether you’re shopping for your furry friend’s daily needs or something special, you can count on us for quality, value, and a genuine love for pets. Join the Petdirect family today and discover why we’re New Zealand’s favourite pet supply store!
Yhteystiedot
40 Jomac Place, 1026, Auckland, Uusi-Seelanti
- 0800 200 240
- support@petdirect.co.nz
- petdirect.co.nz
5,0
Erinomainen
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great selection and pricing
Great selection and pricing, fast delivery. Quick and easy 😊
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Elly-May,
Thank you so much for the wonderful review! We're thrilled you found our selection and pricing fantastic, and that your delivery was speedy. Your kind words mean the world to us, and we can't wait to see you again soon! 🐾
Best wishes,
The Petdirect Team
Superb Service
Great product range. Superb, fast delivery! The auto delivery is fantastic. I don't have to think about when I need a new delivery as reminders are sent. Love PD ❤️
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Tracey,
What a wonderful review, thank you so much! We're thrilled that you're loving our fantastic product range and speedy delivery, and that our Autodeliver service is making life easier for you. Those reminders really do take the stress out of pet parent life! 🐾❤️
Warm regards,
Ngā Mihi The Petdirect Team
This is my second purchase from Pet…
This is my second purchase from Pet Direct, service is excellent, prices are fantastic, I will definitely be back.
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Melissa,
Thank you so much for the wonderful feedback! We're thrilled to see you back for your second purchase and absolutely delighted that you're loving both our fantastic prices and excellent service. Your loyalty means everything to us, and we can't wait to see you again soon! 🐾
Warm regards,
Ngā Mihi The Petdirect Team
Always had amazing service at Tower…
Always had amazing service at Tower Junction and online with our orders.
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Louise!
What wonderful feedback, and we're absolutely thrilled to hear you've had such a fantastic experience with us at Tower Junction and through your online orders. We truly appreciate your loyalty and support, and it's customers like you that make what we do so meaningful. We look forward to seeing you again soon!
Ngā Mihi
The Petdirect Team 🐾
I trust pet direct to deliver food…
I trust pet direct to deliver food promptly if I’m low on supplies. I have a diabetic cat and they carry a good range of options. Clear communication and supportive customer service !
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Susie,
What a wonderful review, thank you so much! We're absolutely delighted to hear that Petdirect is your go-to for your diabetic cat's dietary needs and that our reliable delivery and caring customer service team are seeing you well. It means the world to us that we can support your precious feline's health journey.
Warm regards,
Ngā Mihi The Petdirect Team 🐱
Great products and prices
Great products and prices. Fast delivery and helpful if there is any problems.
3. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Megan,
Thanks so much for the wonderful feedback! We're thrilled to hear you're happy with our fantastic products, competitive pricing, and speedy delivery. Your kind words about our support team mean the world to us, and we can't wait to see you again soon. 🐾
Warm regards,
Ngā Mihi The Petdirect Team
Great Auto Delivery!
Pet Direct auto delivery is fantastic. I have it scheduled to deliver every two weeks and my order arrives to my door on time, every time but if needbe, I can add and change easily. Its a great automation which leaves me one less thing to worry about.
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Angie,
Thank you so much for your wonderful review! We're thrilled that our Autodeliver service is making pet parenthood easier for you, and we absolutely love hearing that your orders arrive reliably every two weeks. It's fantastic that you appreciate the flexibility to adjust your deliveries whenever you need to. Your kind words mean the world to us! 🐾
Ngā Mihi
The Petdirect Team
My go to
Fabulous service, wealth of knowledge, great products
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Jan!
What a wonderful review, thank you so much! We're thrilled to hear that our knowledgeable team and fantastic range of products are hitting the mark for your pet's needs. Your support means the world to us, and we can't wait to see you again soon! 🐾
Warm regards,
Ngā Mihi The Petdirect Team
Hissing, spitting and other unpleasantries.
A young feral cat caused uproar in our household. My old girl, Tyche the Tonk, struggled to conceal her disdain and Pherral reacted accordingly. The answer was in a big bag of calming cat food. Who new?! Pet Direct delivered it the next day. After one meal, they were tolerating each other. Not friends yet, but certainly not enemies. Thank you Pets Direct!
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Jo-Anne,
What a wonderful outcome! We're delighted that our calming cat food helped Tyche and Pherral find their peace, and thrilled we could get it to you so quickly. Here's to harmonious households and feline friendships in the making! 🐱😸
All the best,
Ngā Mihi The Petdirect Team
Great service and product range!
I always receive such great service from Petdirect. I usually receive my order within 24 hours and they always have what I need in stock.
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora PJ!
Thank you so much for the fantastic review! We're thrilled to hear you're consistently receiving speedy delivery and finding everything your furry friend needs in stock. Your loyalty means the world to us, and we can't wait to keep seeing you! 🐾
Best wishes,
Ngā Mihi The Petdirect Team
Great product range
Great product range, we live in rural auckland and still get very fast delivery
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Erin,
Thank you so much for the wonderful review! We're thrilled to hear that you're enjoying our fantastic product range and that we're able to get your orders to you quickly, even out in rural Auckland. We really appreciate your kind words and look forward to seeing you again soon! 🐾
Best wishes,
Ngā Mihi The Petdirect Team
Petdirect is quick
Petdirect is quick, no hassel and easy ordering. They will even notify you when an out of stock item becomes available again.
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Tracey,
Thanks so much for the kind review! We're thrilled you're finding our ordering process seamless and that our out-of-stock notifications are helpful. Your feedback means the world to us, and we're so grateful to be seeing you and your furry friend! 🐾
Best wishes,
Ngā Mihi
The Petdirect Team
Googled pet food supplier in nz
Googled pet food supplier in nz, up came pet direct so I decided to give them a try, the delivery arrived in 2 day's and I am way down in Marton
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
G'day URodger Yorke 🐾
Kia ora for the wonderful feedback! We're absolutely thrilled you found us and even more delighted that we got your order down to Marton in just 2 days - that's impressive going! Your support means heaps to us, and we can't wait to see you again soon.
Catch you next time!
Ngā Mihi The Petdirect Team 🐶
Good prices and hassle free prompt…
Good prices and hassle free prompt delivery.
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora b zed,
Thank you so much for the wonderful ⭐⭐⭐⭐⭐ review! We're thrilled you're happy with our competitive pricing and speedy delivery. Your kind words mean the world to us, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Reliable
Reliable, fast purchase and delivery. Convenient autodelivery, that can be ammended at will, means Petdirect are a great store.
However, although I love a discount everytime I purchase my cats food, toys and litter online, the permenant discount means I am unable to use my voucher that was given to me when I adopted my cat.
Having an option to not have the discount online, when I want to use my own voucher would make me always recommend Petdirect as the go to shop for all things pet!
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Zoë,
Thank you for the wonderful feedback! 🐱 We're genuinely delighted to hear that our fast delivery and Autodeliver service are working so well for you. Your suggestion about voucher flexibility is really thoughtful, and we'd love to explore this further with our team to see if we can make that happen for loyal customers like you.
Warm regards,
Ngā Mihi The Petdirect Team 🐾
Petdirect are great
The website is easy to navigate, prices are reasonable and good discounts. Customer service and delivery is fast
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Hilda,
What wonderful feedback to receive! We're thrilled you're finding our website user-friendly, our prices competitive, and that our speedy delivery and customer service are hitting the mark. Your kind review truly makes our day! 🐾
Ngā Mihi
The Petdirect Team
Good selection of products
Good selection of products, super fast shipping and delivery 🚚. Thank you again.
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Adrienne,
What fantastic feedback to receive! We're thrilled you're happy with our wonderful range of products and that your order arrived lickety-split. Your kind words truly make our day and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Good price and fast delivery.
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Lana,
Kia ora for the kind feedback! We're thrilled you found our prices competitive and that your order arrived quickly. Your support means everything to us, and we hope to see you again soon!
Ngā Mihi
The Petdirect Team 🐾
Easy to order what I needed for a great…
Easy to order what I needed for a great price and fast delivery
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Joe,
What wonderful feedback to receive! We're so grateful you found our ordering process straightforward and that you scored a fantastic price with speedy delivery on top. Your kind words really make our day, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Fast delivery which I needed for my dog…
Fast delivery which I needed for my dog Oscar!
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Lesley,
What a wonderful review, thank you so much! We're thrilled we could get Oscar's essentials to you quickly when you needed them most. Your kind feedback means the world to us, and we can't wait to see you again soon! 🐕
Ngā Mihi
The Petdirect Team
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