The Petdirect website is extremely easy to sign up to, navigate and purchase the things I need for my dog. Auto deliver is great and I can adjust it as and when needed. Delivery is super speedy, I hav... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent customer service, quick delivery, a great range of products and very competitive prices! What really sets Pet Direct apart is their proactive approach to customer service. They’ve called me... Näytä lisää
Yritys on vastannut
Fast, my cat 🐈 cory loves ❤️ their creamy chicken 🐔 😋 puree cat treats by M-Pets that comes with a great sz spoon to squeeze and handfeed onto which I love as I don't get bits of food flicked onto... Näytä lisää
Yritys on vastannut
Great range of products at good prices with regular savings from Autodeliver. Their customer service is amazing - they are easy to get hold of and sort out issues super fast.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Petdirect is proud to be New Zealand’s #1 Kiwi-owned pet supply retailer, dedicated to providing the best products and services for your beloved pets. With a passion for pets and their well-being, we offer an extensive range of high-quality pet food, accessories, toys, and healthcare solutions for cats and dogs. From everyday essentials to premium products, we’ve got everything your pet needs, backed by our expert advice and unmatched customer care. We’re not just a pet store; we’re here to help enhance the lives of pets and their owners. Our easy-to-navigate online store offers a seamless shopping experience with free shipping across New Zealand for orders over $79, including rural delivery, so your pet's favourite products arrive right to your door. Our loyalty programme, Pet Perks, exclusive discounts, and special anniversary treats, making each shopping experience rewarding. In addition to our online services, we’ve recently opened our first physical store in Takapuna, Auckland, where pet parents can enjoy a hands-on shopping experience, including a unique treat bar for dogs. At Petdirect, we believe in supporting pet owners with more than just products—we’re here to provide expert advice, tips, and guidance from our in-house veterinarians and partners like Mark Vette, New Zealand's leading dog trainer. As a brand, Petdirect is committed to responsible pet ownership and animal welfare, ensuring that every product we sell is safe, trusted, and loved by pets across New Zealand. Whether you’re shopping for your furry friend’s daily needs or something special, you can count on us for quality, value, and a genuine love for pets. Join the Petdirect family today and discover why we’re New Zealand’s favourite pet supply store!
Yhteystiedot
40 Jomac Place, 1026, Auckland, Uusi-Seelanti
- 0800 200 240
- support@petdirect.co.nz
- petdirect.co.nz
5,0
Erinomainen
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Thanks from ShyNI & Rawe.
Both my dogs (a mini schnauzer/jack russell cross and a schitzu/jack russell cross) are on vet prescription diets: expensive tastes. I spent 12 months+ googling for best prices and value but now i don't bother. Pet Direct has been a star in terms of products at a great price, timely communication and fast delivery. Cheers!
17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Hine!
What a wonderful review, and we're absolutely delighted that ShyNI & Rawe are thriving on their prescription diets! 🐕🐕 We're so glad we could take the stress out of finding those premium products at fair prices, and we'll keep seeing you with the same speedy service and reliable support. Ngā Mihi
The Petdirect Team
Great prices
Great prices, fast delivery and a different range of food options for my cat! I wish I found them sooner. Thanks!! 😻
19. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Bee,
Thank you so much for the wonderful review! We're thrilled you're enjoying our fantastic selection of cat food options and appreciate you choosing Petdirect for seeing you and your feline friend. We hope to keep impressing you with speedy deliveries and unbeatable prices for years to come! 😻
Ngā Mihi
The Petdirect Team
Excellent prices
Excellent prices, fast and efficient service and delivery. Highly recommend
15. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Raewyn,
What wonderful feedback to receive! We're so grateful for your kind words about our competitive pricing and speedy delivery. It's customers like you who make what we do absolutely worthwhile, and we can't wait to see you again soon. 🐾
All the best,
Ngā Mihi The Petdirect Team
Great experience
Great experience, excellent product and fast shipping thanks!
15. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Kerry,
What a wonderful review, we're so grateful for your kind words! We're thrilled that you're happy with the quality of your products and our speedy delivery. Your support means the world to us, and we can't wait to see you again soon. 🐾
All the best,
Ngā Mihi
The Petdirect Team
The products we ordered were delivered…
The products we ordered were delivered very quickly and our dogs loved them.
16. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Denise,
What a wonderful review, thank you so much for taking the time to share your kind feedback with us! We're thrilled that your pups gave their paws of approval to their new products and that our speedy delivery made your day even better. 🐕🐾
We'd love to see you and your furry friends again soon!
Ngā Mihi
The Petdirect Team
I love Pet Direct lots of varieties…
I love Pet Direct lots of varieties lots of specials great quality pet food fast delivery straight to my door.I do like the prices they certainly keep it competitive within the pet industry.
14. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Nikki 🐾
We're so grateful for your wonderful feedback! It's fantastic to hear you're loving our fantastic range and speedy delivery service. We're committed to keeping those prices competitive so you can give your furry friends the best without breaking the bank. Thanks for choosing Petdirect!
Ngā Mihi
The Petdirect Team 🐕🐈
Fantastic service harness great perfect
Fantastic service harness great perfect
15. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Shirley,
Thank you so much for the wonderful ⭐⭐⭐⭐⭐ review! We're absolutely thrilled that you're happy with both the harness and our speedy service. Your kind feedback means the world to us, and we can't wait to see you again soon! 🐾
Warm regards,
Ngā Mihi The Petdirect Team
Quick response and Cat flea treatment delivery
Quick response and delivery
14. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Diane,
Thank you so much for the wonderful feedback. We're delighted to hear that our speedy response and rapid delivery of your cat flea treatment met your expectations. Your kind words truly make our day, and we look forward to seeing you again soon! 🐱
Warm regards,
Ngā Mihi The Petdirect Team
Easy!
Ordering was easy and the product arrived within the time suggested. Really pleased with the whole process ... and so is my dog!
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Alison,
We're delighted to hear that both you and your furry friend are thrilled with your experience! Thank you for the wonderful feedback - it's fantastic to know that our efficient ordering and prompt delivery made the process so seamless for you. We look forward to seeing you again soon! 🐕
Ngā Mihi
The Petdirect Team
Great shop, had what I was looking for.
They had the item I was looking for and at a good price. Very fast delivery.
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Joanne,
We're so grateful for your wonderful feedback! It's fantastic to hear that you found exactly what you needed at a great price and that your delivery was speedy. We're delighted we could help! 🐾
Best wishes,
Ngā Mihi The Petdirect Team
Delivery was next day
Delivery was next day. Items well packed. Rosie loves the treats. Good prices
12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Doreen!
What a wonderful review, we're so pleased to hear that Rosie is loving her treats and that everything arrived in top condition! Thank you for choosing Petdirect and for seeing us as your trusted pet supply partner. We really appreciate your kind feedback. 🐾
All the best,
Ngā Mihi The Petdirect Team
Vastaus yritykseltä Petdirect
Kia ora T B,
What an awesome review to receive! We're so grateful you've highlighted our fantastic range, brilliant discounts, and speedy delivery. It's wonderful to know we're seeing you well!
Best wishes,
Ngā Mihi The Petdirect Team 🐾
easy to deal with
easy to deal with, superfast delivery and great customer service experienced
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Jean,
Thank you so much for taking the time to leave such wonderful feedback! We're thrilled that you found it easy to deal with us, and we're delighted that our speedy delivery and outstanding customer service made a positive impression. We really appreciate seeing you and look forward to serving your pet's needs again soon! 🐾
Warm regards,
Ngā Mihi The Petdirect Team
Great range of quality products
Great range of quality products, well priced. Prompt delivery. Thank you for the excellent service.
13. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Boo!
Kia ora for your wonderful 5-star review! We're thrilled you're loving our quality range and competitive pricing, and we really appreciate you highlighting our swift delivery. Your kind feedback makes us so happy and keeps us motivated to keep seeing you well. 🐾
Aroha nui,
Ngā Mihi The Petdirect Team
Speedy service even to rural addresses…
Speedy service even to rural addresses and competitive prices.
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Lorraine,
Thank you so much for the wonderful feedback! We're thrilled that we could deliver quickly to your rural location and that our pricing hits the mark. It's brilliant to know we're seeing you well, and we truly appreciate your support! 🐾
Warm regards,
Ngā Mihi The Petdirect Team
Easy and reliable delivery service is…
Easy and reliable delivery service is quick prices are reasonable and there are so many products to choose from
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Abi,
What a fantastic review, and we're thrilled you're finding it easy to shop with us! We love seeing customers like you enjoying our wide range of products and quick delivery service, and we're grateful you're choosing Petdirect for your pet's needs. 🐾
We look forward to seeing you again soon!
Ngā Mihi
The Petdirect Team
Great prices
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Gary,
Kia ora for the wonderful ⭐⭐⭐⭐⭐ review! We're so glad you're happy with our pricing. We work hard to keep quality pet products affordable so whanau like yours can look after your furry friends without breaking the bank. Cheers for choosing Petdirect! 🐾
Ngā Mihi
The Petdirect Team
Very fast delivery
Very fast delivery. Good product range.
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Linda,
Thank you so much for the wonderful review! We're thrilled to hear that our speedy delivery and excellent product range impressed you. Your kind words really make our day, and we can't wait to see you again soon! 🐾
Warm regards,
Ngā Mihi
The Petdirect Team
Absolutely awesome pricing and fast…
Absolutely awesome pricing and fast service
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Fiona,
What wonderful feedback to receive! We're thrilled you're delighted with our pricing and speedy service. We're always keen on seeing you get exactly what you need, when you need it. Aroha nui for taking the time to share your kind words with us. 🐾
Ngā Mihi
The Petdirect Team
Great range of products
Great range of products, website was clear and easy to navigate around. Descriptions of products was accurate and I found what i was looking for without any issues. Delivery was very fast. Item arrived in perfect condition.
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Petdirect
Kia ora Michelle!
Kia ora for taking the time to leave such a wonderful review. We're thrilled you found our range impressive and that navigating our website was a breeze for you. Your kind words about our accurate product descriptions and swift delivery mean the world to us, and we're delighted your items arrived in perfect condition. 🐾
Ngā Mihi
The Petdirect Team
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