Had a great experience with this company. I needed an insurance for my horsebox and id asked several of the girls on my yard for recommendations. I can't remember the lady that looked after me, she... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Only took my policy today, my insurance isn't due until middle of next month. Very competitive quote. Hopefully won't need to contact them but if I do hope it's as easy as it was to purchase my policy... Näytä lisää
Experience was okay but far too much involvement with sending photographs over to you guys to prove I put it in a garage every night. I’ve never done that before. Hope I don’t have to do it on my rene... Näytä lisää
Yritys on vastannut
Well I've been using Performance Direct for years now with absolutely no problems. But when and if the time comes to really need them - we shall see !!!!?????
Yrityksen tiedot
Tietoja yrityksestä Performance Direct
Yrityksen kirjoittama
Established in 1995, Performance Direct are a family run financial services organisation, set up to give clients access to our wealth of commercial insurance expertise.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Yhteystiedot
7 Station Lane,, RM12 6JL, Hornchurch, Essex, Yhdistynyt kuningaskunta
- customer.care@performancedirect.co.uk
- performancedirect.co.uk
4,6
Erinomainen
17 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
straightforward and very easy to renew…
straightforward and very easy to renew my insurance
24. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear that your insurance renewal process was straightforward and easy. Thank you for sharing your positive experience with us!
Kind Regards,
Chloe
Performance Direct
Was quite a smooth process although I…
Was quite a smooth process although I think the agreed valuation process could be better
25. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We're glad the process was smooth overall. We appreciate your feedback regarding the valuation; it helps us improve our processes. Thank you for your review.
Kind Regards,
Chloe
Performance Direct.
Vastaus yritykseltä Performance Direct
Hi,
We appreciate you sharing that the transaction was easy and the price competitive. Thank you for your positive feedback.
Kind Regards,
Chloe
Performance Direct
Great for car insurance
Repeat customer with Performance Direct. Cannot be any simpler to get a quote via confused.com and purchase the insurance policy with great ease. A handy app is available too.
30. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear that you find it simple to get a quote and purchase insurance through confused.com. It's great to know you appreciate the handy app. Thank you for being a repeat customer and for your positive feedback!
Kind Regards,
Chloe
Performance Direct
Easy to deal with and plenty of…
Easy to deal with and plenty of communications (maybe too much?)
27. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We're happy you found us easy to deal with. We appreciate your feedback about the communications, and we'll review them to improve your experience.
Kind Regards,
Chloe
Performance Direct.
Straightforward, Easy and Good Price
Straightforward, Cost effective, Classic car renewal.
29. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear that your classic car renewal was straightforward and cost-effective. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Chloe
Performance Direct
Clear and easy instructions and a…
Clear and easy instructions and a choice of providers made the process simple.
29. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear that our clear instructions and provider choices simplified the process for you. Thank you for sharing your positive experience with us!
Kind Regards,
Chloe
Performance Direct
All straight forward in renewing
All straight forward in renewing, good price, haven’t had to test with a claim fortunately.
28. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We're delighted to know renewing your policy was straightforward and affordable. Thank you for your positive feedback; we appreciate your business!
Kind Regards,
Chloe
Performance Direct
Vastaus yritykseltä Performance Direct
Hi,
Thank you for taking the time to leave us a positive review; we appreciate your feedback.
Kind Regards,
Chloe
Performance Direct.
online
as l did it all on line and never spoke to anyone l could possibly not comment. Everything when as planned on line
29. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear that everything went as planned online. We appreciate you taking the time to leave us feedback; we value your input.
Kind Regards,
Chloe
Performance Direct.
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear that you found our service professional and helpful. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
Chloe
Performance Direct.
The price was acceptable
28. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We appreciate your feedback and are glad the price met your expectations. Thank you.
Kind Regards,
Chloe
Performance Direct.
Very poor customer service
We were due to renew our insurance and had an email to say the payment had been declined- we needed to contact them to give new card details
So, I tried on the chat line which just kept saying to call them, there was nowhere in the account details that I could amend/add our new card details
The app is totally rubbish and not fit for purpose
The first time I called I eventually got through and spoke to a guy and I said I wanted to pay the renewal, I couldn’t hear him as he was on n a call centre and all I could hear were other conversations with customers, I said I couldn’t hear him and only his colleagues, he said he would adjust his head phones, after 5 minutes of waiting and listening to everybody else he just cut me off
I tried again the next day…. 15 minutes and nothing, just got cut off
I tried once more later on and the same thing, I just couldn’t get through
If the app worked properly then I wouldn’t have had to waste my life trying to speak to somebody, really not good enough
We took our business elsewhere and got it cheaper
Hopefully this review will be read by the company and acted upon
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Performance Direct
Hi,
Thank you for bringing this to our attention, and we are very sorry to hear about your experience and the delays caused with your renewal due to recent system outages.
We completely understand your frustration and the inconvenience caused by not being able to access the renewal for your online customer account and app. We do hope you have been able to arrange suitable cover elsewhere. Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Molly
Performance Direct
Good price and very easy to renew
28. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We appreciate you sharing that renewing was easy and that you found a good price. Thank you for your positive feedback.
Kind Regards,
Chloe
Performance Direct.
Vastaus yritykseltä Performance Direct
Hi,
Thank you for taking the time to leave us a positive review; we appreciate your feedback.
Kind Regards,
Chloe
Performance Direct.
Vastaus yritykseltä Performance Direct
Hi,
We're happy that renewing was easy, quick, and cheaper for you. Thank you for letting us know about your experience!
Kind Regards,
Chloe
Performance Direct.
Vastaus yritykseltä Performance Direct
Hi,
We appreciate your feedback and are glad the renewal process was simple for you. Thank you for taking the time to share.
Kind Regards,
Chloe
Performance Direct.
Good service and price
23. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We are happy you received great service at a good price. We appreciate you taking the time to leave us this positive feedback.
Kind Regards,
Chloe
Performance Direct.
Faultless and smooth
16. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
Thank you for taking the time to leave us a positive review; we appreciate your feedback.
Kind Regards,
Chloe
Performance Direct.
Very easy to deal with.
Very easy to deal with.
Everything explained fully.
Friendly phone call.
26. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear that your experience was easy and informative. We appreciate you mentioning our friendly phone call and thank you for your positive feedback!
Kind Regards,
Chloe
Performance Direct.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.