Had a great experience with this company. I needed an insurance for my horsebox and id asked several of the girls on my yard for recommendations. I can't remember the lady that looked after me, she... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Only took my policy today, my insurance isn't due until middle of next month. Very competitive quote. Hopefully won't need to contact them but if I do hope it's as easy as it was to purchase my policy... Näytä lisää
Experience was okay but far too much involvement with sending photographs over to you guys to prove I put it in a garage every night. I’ve never done that before. Hope I don’t have to do it on my rene... Näytä lisää
Yritys on vastannut
Well I've been using Performance Direct for years now with absolutely no problems. But when and if the time comes to really need them - we shall see !!!!?????
Yrityksen tiedot
Tietoja yrityksestä Performance Direct
Yrityksen kirjoittama
Established in 1995, Performance Direct are a family run financial services organisation, set up to give clients access to our wealth of commercial insurance expertise.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Yhteystiedot
7 Station Lane,, RM12 6JL, Hornchurch, Essex, Yhdistynyt kuningaskunta
- customer.care@performancedirect.co.uk
- performancedirect.co.uk
4,6
Erinomainen
17 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fabulous company to deal with
Fabulous company to deal with. The lady i spoke with was very helpful and thorough and a brilliant price for my classic car.
21. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear you had a fabulous experience! It's great to know the representative was helpful and thorough, and that you received a brilliant price for your classic car. Thanks for the positive feedback!
Kind Regards,
Chloe
Performance Direct.
Yes it was easy to renew my insurance
Yes it was easy to renew my insurance, thank you.
23. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear that renewing your insurance was easy. Thank you for your positive feedback; we appreciate your time and business.
Kind Regards,
Chloe
Performance Direct.
Cheapest quote by far
Cheapest quote by far. Brought lower after I updated information. The portal is very useful and easy to navigate.
23. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear that you found our quote process affordable and the portal easy to use. Thank you for your feedback; we appreciate you taking the time to share.
Kind Regards,
Chloe
Performance Direct.
Excellent service.
3. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
Thank you for taking the time to leave us a positive review; we appreciate your feedback.
Kind Regards,
Chloe
Performance Direct.
Vastaus yritykseltä Performance Direct
Hi,
Thank you for taking the time to leave us a positive review; we appreciate your feedback.
Kind Regards,
Chloe
Performance Direct.
New costumer , bike insurance
Sorted my new insurance out late evening . Very competitive against other insurers
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear that we sorted your new insurance out late in the evening and were very competitive against other insurers. Thank you for your positive feedback!
Kind Regards,
Chloe
Performance Direct.
I am very disappointed with the way…
I am very disappointed with the way Performance Direct handles customers.
At renewal, my insurance premium increased by £50 compared to the previous year, which was already frustrating. However, the real issue came later.
Just three months after renewing my policy, I sold my van and no longer needed the insurance. When I contacted them to cancel, I was told I would be charged a cancellation fee of £959. This is completely unreasonable and feels highly unfair, especially considering I sold the vehicle for £2,000. Being asked to pay almost half the value of the van just to cancel the policy is unacceptable.
Overall, I feel the company lacks fairness and transparency when it comes to cancellations and charges. I would not recommend them based on this experience.
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Performance Direct
Hi,
We appreciate you bringing this to our attention. We're sorry to hear about the unexpected premium increase and the cancellation fee you encountered after selling your van.
We can see a formal complaint investigation is underway on the policy. Our complaints team will have 8 weeks to investigate and provide a final response on the matter. By which point if you still remain unsatisfied you will be able to progress your complaint to the ombudsman.
Kind regards,
Molly
Performance Direct
Needed to increase guaranteed value of…modern classic car
Needed to increase guaranteed value of my modern classic car. Surprised and please that the premium was a lot less than anticipated.
All done online and completed easily
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear that increasing the guaranteed value of your modern classic car was easier and more affordable than you anticipated. We appreciate you completing the process online and sharing your positive experience.
Kind Regards,
Emily
Performance Direct
Straight forward and easy a very…
Straight forward and easy a very competitive price
24. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We appreciate your positive feedback. We're happy our process was straightforward and easy, and that our price was competitive for you.
Kind Regards,
Emily
Performance Direct
Performance where you need it
Straight forward process to insure my classic car after being with the same company for many years they just suddenly decided that they didn’t want to insure that type of car anymore due to age, cost and high risk so Performance Direct just stepped up and cheaper too so good result all round 🏆🏆🏆
24. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear that insuring your classic car was straightforward and more affordable with us. We appreciate you choosing us after your previous insurer's change in policy. Thanks for the positive feedback!
Kind Regards,
Emily
Performance Direct
Great price and service
My call was answered straight away, the call handler was polite and helpful, he made my renewal effortless.
The price of my quote was very competitive
23. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear your call was answered promptly and the renewal process was effortless. It's great that you found our call handler polite and helpful, and that our quote was competitive. We appreciate your feedback!
Kind Regards,
Emily
Performance Direct
Vastaus yritykseltä Performance Direct
Hi,
We appreciate you sharing your experience and we're so happy that you found our prices reasonable and our staff professional.
Kind Regards,
Emily
Performance Direct
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear that you had a positive experience! We appreciate you mentioning our easy process and phone app. Thank you for your feedback.
Kind Regards,
Emily
Performance Direct
Easy to use app
Easy to use website when buying, great price and a known brand.
Only downside is I can't access online portal through Web site. Need app for access.
Otherwise great.
20. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We appreciate your feedback and are glad the purchase process was easy. We are sorry for the trouble accessing the online portal through our website. We'll review this issue. Thanks again!
Kind Regards,
Emily
Performance Direct
Premium decreased!
I WAS MIFFED AT AUTO RENEWAL AS I DONT RECALL ASKING FOR IT, BUT WAS VERY PLEASED AND SURPRISED AT THE REDUCTION IN THE NEW PREMIUM
21. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We appreciate your feedback and are glad the premium reduction pleased you. We'll review our auto-renewal communication to ensure clarity for everyone.
Kind Regards,
Emily
Performance Direct
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear that your renewal experience was easy and competitive! Thank you for your positive feedback and for recognising our service.
Kind Regards,
Emily
Performance Direct
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear that renewing your policy was easy and the price was reasonable. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Emily
Performance Direct
quick to deal with
quick to deal with, clear precise member of staff and competatively priced
22. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We appreciate you taking the time to share your positive experience. We're happy to hear our staff were clear and quick, and our policies competitively priced for you.
Kind Regards,
Emily
Performance Direct
easy renewal good price
18. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear that the renewal was easy, and the price was good. Thank you for your feedback!
Kind Regards,
Emily
Performance Direct
Very good .all departments 😁😁😁👍
21. huhtikuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear that you had a very good experience with all departments. We appreciate your positive feedback and thank you for your time.
Kind Regards,
Emily
Performance Direct
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