Had a great experience with this company. I needed an insurance for my horsebox and id asked several of the girls on my yard for recommendations. I can't remember the lady that looked after me, she... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Only took my policy today, my insurance isn't due until middle of next month. Very competitive quote. Hopefully won't need to contact them but if I do hope it's as easy as it was to purchase my policy... Näytä lisää
Experience was okay but far too much involvement with sending photographs over to you guys to prove I put it in a garage every night. I’ve never done that before. Hope I don’t have to do it on my rene... Näytä lisää
Yritys on vastannut
Well I've been using Performance Direct for years now with absolutely no problems. But when and if the time comes to really need them - we shall see !!!!?????
Yrityksen tiedot
Tietoja yrityksestä Performance Direct
Yrityksen kirjoittama
Established in 1995, Performance Direct are a family run financial services organisation, set up to give clients access to our wealth of commercial insurance expertise.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Yhteystiedot
7 Station Lane,, RM12 6JL, Hornchurch, Essex, Yhdistynyt kuningaskunta
- customer.care@performancedirect.co.uk
- performancedirect.co.uk
4,6
Erinomainen
17 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very easy to extend for another year.
13. toukokuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear that extending was easy for you. We appreciate your feedback.
Kind Regards,
Emily
Performance Direct
I was very happy and the company was…
I was very happy and the company was great.
13. toukokuuta 2026
Vastaus yritykseltä Performance Direct
Hello
We are so glad you had a great experience with us. Thank you for your kind words!
Kind regards
Fazal
Performance Direct
I was able to speak with people who…
I was able to speak with people who helped me hugely with some difficult questions
Good old fashioned customer service when it mattered
14. toukokuuta 2026
Vastaus yritykseltä Performance Direct
Hello,
We are so glad our team could provide excellent customer service and help with your questions. Thank you for your kind words!
Kind regards
Fazal
Performance Direct
PD took payment 5 days before the…
PD took payment 5 days before the renewal date whilst I was still obtaining quotes. Spoke to them today as I have taken out policy with a different insurer and cancelled PD within 14 days cooling off period and they say that I have to pay a cancelation fee which I wont be paying.
16. toukokuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
Thank you for taking the time to leave us this review.
We contact you via email to notify you of the renewal. We ask you to log in, view the renewal quote and review any documents that need attention. In addition, the renewal notice advises you to contact us in plenty of time to stop the renewal if you do not wish to continue cover. The notice also explains that if no contact is made, payment will be automatically taken 7 days before the renewal date.
We’re sorry to hear you’re unhappy with the cancellation terms. When a policy is cancelled within the 14‑day cooling‑off period, there is still a £55 cancellation fee, as outlined in the terms and conditions document provided to you throughout the policy and at the policy inception. The cooling‑off period allows you to cancel, but it doesn’t automatically remove all charges — especially if cover has already been active.
We understand this can be frustrating, and we’d be happy to go through the details of your policy so everything is fully clear. If you wish to discuss this further, please contact us via our website so we can review your cancellation and explain any fees applied.
Kind Regards,
Emily
Performance Direct
Ease of renewal and speaking to a real…
Ease of renewal and speaking to a real person ! Quick and easy well done 👍
16. toukokuuta 2026
Vastaus yritykseltä Performance Direct
Hello,
We're so glad you found the renewal process quick and easy, and appreciate you highlighting our team! Thank you for your positive feedback.
Kind regards
Fazal
Performance Direct
Easy to talk with friendly
Easy to talk with. Helpful staff , polite. And a good price.
15. toukokuuta 2026
Vastaus yritykseltä Performance Direct
Hello,
We're so glad you found our staff helpful and polite, and appreciated our pricing. Thank you!
Kind regards
Fazal
Performance Direct
My positive experience of Performance Direct.
My experience was very positive in all respects. A friendly service will to respect that all users are not the same and not always looking for a cheap price, but more a policy that reflects the users need for cover for a prized vehicle.
15. toukokuuta 2026
Vastaus yritykseltä Performance Direct
Hello,
We are so glad to hear that your experience was positive. We truly value your feedback about our service and our commitment to meeting diverse needs for prized vehicles.
Many thanks
Fazal
Performance Direct
Professional service provided.
Easy to deal with. Very responsive to all my queries. Helpful staff.
14. toukokuuta 2026
Vastaus yritykseltä Performance Direct
Hello
We're happy to hear we were easy to deal with and responsive to your queries. Thank you for your positive feedback!
Kind Regards
Fazal
Performance Direct
Vastaus yritykseltä Performance Direct
Hello,
We appreciate your fantastic feedback! We're happy you were satisfied with our communication and cost.
Many Thanks
Fazal
Performance Direct
Been with Performance Direct for a few…
Been with Performance Direct for a few years now and each year they are better value than comparison websites. Easy to renew online.
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Performance Direct
Hello
We are so pleased to hear you've had such a positive experience with us over the years and find our online renewal process easy. Thank you for your kind words!
Kind Regards
Fazal
Performance Direct
You renewed my insurance without…
You renewed my insurance without letting me know your app won’t let me in with my password as you say it’s been in a data breach and when one emailed your customer service I’ve had no answer I don’t even know how much my insurance is now as I’ve not been able to see the documents
15. toukokuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
Thank you for taking the time to leave us a review regarding your concerns.
We’re sorry to hear about the confusion surrounding your renewal and your difficulty accessing the app.
We did receive your message, and our team replied to confirm that your policy was set to auto‑renew — something that was agreed to at the start of your cover. As the renewal had not yet begun, we also advised that if you didn’t wish to continue, you could contact us so we could stop the renewal from going ahead.
We understand how frustrating login issues can be, especially when you’re trying to view your documents. Our team is always happy to help with account access or to provide your renewal details directly. Please get in touch so we can resolve this quickly and make sure you have everything you need.
Kind Regards,
Emily
Performance Direct
Vastaus yritykseltä Performance Direct
Hi,
We're happy to hear that! We appreciate your positive feedback.
Kind Regards,
Chloe
Performance Direct
So nice to be able to get a policy…
So nice to be able to get a policy online instead of ringing a number. Would recommend for modern classics (1995)
14. toukokuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We're so glad you found our online policy process convenient, especially for your modern classic. We appreciate your recommendation!
Kind Regards,
Chloe
Performance Direct
Vastaus yritykseltä Performance Direct
Hi,
Thank you for taking the time to leave us a positive review; we appreciate it.
Kind Regards,
Chloe
Performance Direct.
Vastaus yritykseltä Performance Direct
Hi,
We appreciate your feedback.
Kind Regards,
Chloe
Performance Direct
Quick and easy
11. toukokuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
Thank you for taking the time to leave us a positive review; we appreciate it.
Kind Regards,
Chloe
Performance Direct
Vastaus yritykseltä Performance Direct
Hi,
We're glad we could assist you. Your positive feedback means a lot to us.
Kind Regards,
Chloe
Performance Direct
good service
good service. on line web site is ok for info but useless for renewing your insurance.
14. toukokuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We appreciate your feedback on our service. We're sorry our website renewal process was not ideal. We are working to improve it.
Kind Regards,
Chloe
Performance Direct.
All good very happy
2. marraskuuta 2025
Vastaus yritykseltä Performance Direct
Hi,
We are so happy to hear you are pleased!
Kind Regards,
Chloe
Performance Direct
The person I spoke to was very helpful…
The person I spoke to was very helpful and professional.The online app I was unable to access so please don’t do away with the helpline.As talking to someone real makes it so much easier and I wouldn’t have to move insurance companies.
11. toukokuuta 2026
Vastaus yritykseltä Performance Direct
Hi,
We are so pleased to hear about your positive experience with our team member. We appreciate your feedback regarding the helpline and assure you that we value direct communication with our customers. Thank you for sharing your thoughts.
Kind Regards,
Chloe
Performance Direct
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
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Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
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