Liked coach, clean and comfortable, driver Grant, very helpful. Liked the facilities and my room at the hotel, Warner's Studley Royal, appreciated no single supplement. Disliked fact all 25 travellers dispersed over a very large dining room (seated 200+) and as a solo traveller I was sat on my own with none of the coach party nearby. Joined the other solo traveller for evening meals from the second day. On all other coach holidays we have always dined in the same area. This was my first experience as a solo traveller with Palmer's and solo in a hotel. Liked the destinations but would have preferred just one a day and have more meaningful time at the location. Nottingham drop off was not very convenient to find way to Castle or shops.

First and foremost Grant is amazing getting the holiday off to a great start. Comfortable coaches,great accommodation, excellent excursions no need to say more. Looking forward to my next holiday.

From booking your holiday to the end of it is a pleasant professional experience the staff in travel shop the coaches driver courier hotels couldn't be more helpful throughly enjoyed my palmer holidays

Whilst I enjoyed some of my holiday with Palmers I was surprised that approximately 50% of the coach seats were booked by a bereavement group.
Palmers write ups in the brochure and on line state....... 'Relax with like-minded people' but trying to chat to fellow travellers I had difficulty in knowing who was who.
That has put me off future coach holidays. Our driver Grant and hostess Judith were first class as was the location.

This was a great Christmas holiday ,home pick up and return excellent, check in at hotel great, drinks & snacks on arrival very welcome.
Hotel and room very well appointed, clean and welcoming.
The mainly young staff were Brilliant so helpful nothing too much trouble and it was very busy but well managed
The food was good and plentiful with lots of choice
The entertainment was mostly good and I understand the Casino was a hit
The only negative was no hostess/host as this was a good companions holiday.
Would happily recommend this holiday and this hotel, well done Palmers

This was the first palmers holiday that I would not describe as great, no entertainment on the first night 😢, not good. New year's eve gala dinner had no choices ! I never found a starter that I liked over the 3 nights ! On the 3rd night then only entertainment was a quiz & a game of bingo, very poor. Our excursion to the Kelpies on new year's Day was cancelled because of a tiny bit of snow. The driver had already made it quite clear that he'd rather not be going out on new year's Day, he wanted to have a few drinks on new year's eve. Are we to be reimbursed for the excursion that we'd paid for ? I have been on several palmers holidays and never been so disappointed before. Maybe you should not use that red rose driver, Martin, anymore.

The taxi that picked us up was too small for 4 people very squashed. The trip to Southport .. too early in the morning everything was closed, disappointing might have been better leaving later and going in to Blackpool. The hotel was lovely and the food was excellent.

The hotel was exceptional, accommodation, food and staff were all excellent. I only gave the holiday 4 stars because of the driver. He actually drove the coach into an Asda car park and did not apologise. He always said he would let us know what we were doing the next day at dinner but he never did. We had to find out things for ourselves. I know he was not a usual Palmer's driver and it was noticeable.

The hotel was very good. The accommodation was splendid. The choice of food was wide and the meals were delicious. The table staff were very friendly and attentive. The one dis thing about the tour was that the coach driver did not come up to the standard that the Palmer’s coach drivers usually set.

The driver went out of his way to be helpful

Personable and helpful driver. Very pleasant hotel, with excellent food, great staff and a very warm welcome from the entertainment manager and the hotel staff.
Entertainment was mixed, but this was countered by having excellent company from fellow passengers and our driver.

Cumfy coach. Great hotel and service frome all staff I love Warner Hotels and this was on par with the best of them. ☺️. Mercury hotel Daventry.

The fact we didn't go to the Kelpies which was the main reason we booked the trip. And the fact there was no back up. This trip was not cheap. We expected a five course meal and a choice on News Year Eve. Very disappointed.

The hotel room was really lovely and the driver and Judith the courier were both very attentive and good at their job

Best service good hotels friendly staff
100% satisfaction

Thoroughly enjoyed our first holiday with Palmers and would have no hesitation in booking again or recommending them. Everything was on time and coach driver Grant very pleasant and knowledgable.The hotel was first class ,food ,room and entertainment.

All aspects of the break were organised and arranged to a very high professional standard.

The show was excellent and the hotel was excellent

The whole Palmer holiday was perfect from taxi to hotel and back.
The staff were perfect, polite and attentive. Housekeeping was immaculate, Driver, exceptional, Food amazing.
Brilliant Holiday all round. Will certainly be returning.

Excellent pick up,enjoyable journey,very friendly and helpful coach driver,lovely hotel friendly staff and enjoyable well served food.Very good seats at the concert. As always with Palmers,money well spent.