Palmer Holidays Arvostelua 

307
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

Lovely seafront hotel in centre of Sidmouth, excellent trips, comfortable coach with friendly and helpful driver. Only negative, the quality and quantity of evening meal food.

Saanut 5/5 tähteä

A first class experience on our first ever coach holiday. From being picked up from home (a bonus in itself), a very comfortable coach with Grant, a most informative, friendly and capable driver, an e... Näytä lisää

Saanut 5/5 tähteä

The driver Grant was excellent and went out of his way to see that we were informed of places of interest during our journeys. The hotel was clean and comfortable and the menu and choices were prepar... Näytä lisää

Saanut 4/5 tähteä

An excellent stay in Stourport on Severn with a very interesting itinerary of places visited Also a very good helpful coach driver and some good company on the trip The only minor complaint I have... Näytä lisää

Yrityksen tiedot

  1. Matkanjärjestäjä
  2. Linja-autoyhtiö

Tietoja yrityksestä Palmer Holidays

Yrityksen kirjoittama

Palmer Holidays

We are Palmer Holidays, offering luxury door-to-door Coach Holidays, exclusively from the North of England for more than 40 years. 

Our luxury coach holidays span the length and breadth of Great Britain, and we also have an exciting range of European River Cruises too. 

View our Coach Holidays 2025

Why Palmer Holidays?

✅ Your holiday begins with our door-to-door service on every holiday.

✅ Comfort all the way with modern executive touring coaches, with reclining seats, generous legroom, air conditioning and on-board WC.

✅ Exceptional Customer Service from our friendly and efficient holiday advisors who are on hand from the moment you book, to returning home, and will ensure you have the very best service throughout. 

✅ Quality hotels which are handpicked and carefully chosen for their hospitality, facilities and location. All our hotels are of a three of four star standard and perfect for enhancing your holiday experience with us. 

✅ Itineraries designed with you in mind. On all our sightseeing excursions we including admissions and entrances, so there are no hidden costs. 

View our Coach Holidays 2025

Dedicated Solo Traveller Holidays

No one is a stranger on our popular 'Good Companions' holidays, designed specifically for solo travellers. 

Whether you are a seasoned solo traveller or thinking of taking your first holiday on your own, our Good Companions hosted tours are just for you!

Relax with like-minded people, explore new places and have fun with new-found friends. You can be assured of a warm welcome from your friendly Good Companions host, who will ensure you are not alone for long. 

Have a look at our Good Companions coach tours throughout the UK and treat yourself to something special.

View our Good Companions Coach Holidays 2025

 

 

Bespoke Group Holidays

Travel as a group and enjoy great savings!

If you are involved in the planning of a group holiday, whether it’s for a group of friends or on behalf of a club, we can help you with transport, excursions, entrances and guide services, wherever you wish to travel! We help to plan tailor made holidays for many different groups every year, so if you have a group of 10 people or more, then we can certainly help organise the perfect holiday - there is no better way to travel on a group holiday than with us.

View our Group Holidays

 

Jersey by Air

Departing from Leeds Bradford or Newcastle Airports.

Basking in the warm blue waters of the Gulf Stream just 15 miles from the French coast, Jersey is just a short flight away and one of the sunniest spots on the British Isles. Travel to Jersey by air with Palmer Holidays, and you will be picked up from home and taken to your local airport. Upon arrival into St Helier, transport will be waiting for you to take you to your chosen hotel. After a week of enjoying the island your return home travel awaits. Take a look at our Jersey by Air programme today;

View our Jersey by Air Holidays

Palmer Holidays

Yrityksen kirjoittama

Luxury Door-to-door Coach Travel
Exclusively from the North of England

You're in Safe Hands

Palmer Holidays are ABTA bonded for total peace of mind

Palmer Holidays are ABTA bonded for total peace of mind
The Palmer family have been in travel for over 40 years and this experience shines through within every aspect of your holiday. As members of ABTA and licences by the CAA, your holiday money is totally safe and secure.

Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

307 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 66 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(307)

78 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

A very positive first experience.

A comfortable coach with a great driver. An interesting and varied itinerary. The hotel was well chosen for location and standard of facilities. Everything promised in the brochure was delivered. Our first experience with Palmers but, hopefully, not our last. Thank you. 👍

9. toukokuuta 2025
Palmer Holidays-logo

Vastaus yritykseltä Palmer Holidays

Hello Allan,

Thank you so much for taking the time to leave us a review, we're delighted to hear that you had such a wonderful time on your first holiday with us and that you enjoyed all of your excursions as well as the stay at your hotel. We hope to see you again soon.

Saanut 5/5 tähteä

Great locations

Great locations, wonderful, knowledgeable driver and lovely hotel.

9. toukokuuta 2025
Palmer Holidays-logo

Vastaus yritykseltä Palmer Holidays

Hello Mrs Jackson,

Thank you for taking the time to leave us a review, we're so pleased to hear that you enjoyed your recent holiday with us and all of the wonderful places that you visited. We hope to see you again soon.

Saanut 4/5 tähteä

This was an excellent trip

This was an excellent trip. Good stop in Oxford on the way down to London. Plenty to do an see in Greenwich. Hotel clean and great breakfast. Room could have been bigger and more modern, but it was a Georgian hotel so this is understandable and we had everything we needed. Abba Voyage was one of the best shows we have ever seen.

18. huhtikuuta 2025
Palmer Holidays-logo

Vastaus yritykseltä Palmer Holidays

Hello,

Thank you for your review, we're delighted to hear that you had an excellent trip with us and enjoyed the ABBA Voyage experience. We hope to see you again soon!

Saanut 5/5 tähteä

Bletchley Park

Fabulous no nonsense driver who gave the essential do’s and don’ts and safety information.
Throughout the journey Gary advised of all drop off and pick up times in a timely manner.
Couldn’t have asked for better service.
Whole trip an amazing experience.
Thank you.

11. huhtikuuta 2025
Palmer Holidays-logo

Vastaus yritykseltä Palmer Holidays

Hello Mrs Haigh,

Thank you for taking the time to leave us your review, we're delighted to hear that you had an excellent time away on your recent holiday with us. We will pass on your lovely feedback to Gary, thank you. We hope to see you again soon!

Saanut 5/5 tähteä

Bletchley Park

Enjoyed the coach journey and very interesting places to visit - thank you

11. huhtikuuta 2025
Palmer Holidays-logo

Vastaus yritykseltä Palmer Holidays

Hello Brenda,

Thank you for taking the time to leave us your review, we're delighted to hear that you enjoyed the coach journey and your excursions. We hope to see you again soon!

Saanut 5/5 tähteä

Coach modern

Coach modern, immaculate & comfortable. Driver friendly, communicative & organised (he explained everything). Pace was just right. Hotel clean and ideally placed. Breakfast great. Fellow passengers were lovely. Thought the tour was value for money. I think it would have been nice to know how long we spent in each place in advance (to plan what to do). But really enjoyed the three day tour - ABBA Voyage of course was the highlight and top marks for entertainment value!!!

18. huhtikuuta 2025
Palmer Holidays-logo

Vastaus yritykseltä Palmer Holidays

Hello Julie,

Thank you for taking the time to leave us a detailed review of your recent holiday with us, we're so pleased to hear that you had an excellent time away and enjoyed the ABBA Voyage experience. Thank you also for your feedback regarding the timings in each location - I will pass this onto the relevant team. We hope to see you again soon!

Saanut 5/5 tähteä

ABBA voyage

Being picked up at my door, really nice folks on the coach and patient driver.
Hotel excellent, happy staff nothing too much trouble for them.All in all , lovely weekend.

18. huhtikuuta 2025
Palmer Holidays-logo

Vastaus yritykseltä Palmer Holidays

Hello Marilyn,

Thank you for your review, we're delighted to hear that you had a lovely weekend away in London and enjoyed the stay at your hotel. We hope to see you again soon.

Saanut 5/5 tähteä

Surprises all the way.

We had never ventured to London so seeing Oxford and Greenwich was a bonus loved both cities. The hotel was great apart from the stairs. Our main destination was ABBA …fabulous.

18. huhtikuuta 2025
Palmer Holidays-logo

Vastaus yritykseltä Palmer Holidays

Hello Sandra,

Thank you for taking the time to review your recent holiday with us, we're so pleased to hear that you had an excellent time exploring new destinations and that you thoroughly enjoyed your time at ABBA Voyage! We hope to see you again soon.

Saanut 3/5 tähteä

Hotel,good.ABBA great 👍.

Hotel,good.
Coach,new but air conditioning very poor.I prefer lap seat belts.
ABBA,great.
Oxford,I would prefer Cambridge.It’s on route to Greenwich,A1.
London 4hours,I prefer to be home earlier.
Saturday after breakfast,did my own thing.

18. huhtikuuta 2025
Palmer Holidays-logo

Vastaus yritykseltä Palmer Holidays

Hello Wilson,

Thank you for taking the time to leave us a review and for your constructive comments regarding the coach and your journey home - I will pass this onto our product & operations teams. We're pleased to hear that you enjoyed time at ABBA Voyage.

Saanut 4/5 tähteä

Cornish break

The hotel fistral beach was the best we have stayed in In newquay, but the location for the ages of the clientele on the coach was a bit far to walk into the town if you wished to,though there were taxi's available,that is the only fault I could find with this holiday, every thing else was perfect

13. huhtikuuta 2025
Palmer Holidays-logo

Vastaus yritykseltä Palmer Holidays

Hello Mr Pinder,

Thank you so much for taking the time to review your recent holiday with us, we're so pleased to hear that you enjoyed the stay at your hotel in Newquay and the holiday as a whole. We will pass your comments onto our product team so that they are aware.

Saanut 3/5 tähteä

Our room was a great disappointment

Our room was a great disappointment. The windows were frosted over with plastic,the lighting was poor,the bathroom was so narrow we had to leave the door open to get washed.There was one plastic chair to sit on, my husband is 92 I am 83, there was no comfort at all. We were charged the same amount as those who had a decent room,why.The rest of the hotel was good,the food was excellent,the Isle of Man is lovely.

7. huhtikuuta 2025
Palmer Holidays-logo

Vastaus yritykseltä Palmer Holidays

Hello Ann,

Thank you for taking the time to share your feedback following your recent holiday with us.

We’re truly sorry to hear that your room did not meet your expectations, especially considering your need for comfort during your stay. We completely understand how disappointing this must have been, and we sincerely apologise that the room allocated did not provide the level of comfort and accessibility you deserved.
Your concerns will be raised with the hotel’s management team to help improve the experience for future travellers.

We are, however, pleased to hear that you enjoyed the rest of the hotel, the food, and the beauty of the Isle of Man.

Thank you again for your valuable feedback, and we do hope you’ll consider travelling with us again in the future.

Saanut 5/5 tähteä

Extreme good experience with Martin…

Extreme good experience with Martin your driver and the tours around the island.
Thank you.

7. huhtikuuta 2025
Palmer Holidays-logo

Vastaus yritykseltä Palmer Holidays

Hello Martin,

Thank you for your review, we're delighted to hear that you had an excellent time away on your recent holiday with us and thank you for your kind words about your driver, Martin.

We hope to see you again soon.

Saanut 2/5 tähteä

First room was dowdy and window looked…

First room was dowdy and window looked onto brick wall. Second room a little better but with toilet that whistled when flushed (so did next rooms too) Ceiling by bathroom falling down. Food was poor - no fresh meat just meat that had been pressed and then sliced (or it appeared to be) Nothing fresh. Vegetables were very sparse and no one was offered extras. We expected a dish of vegetables to share but nothing was given to any table.
Some of the corridors on 2nd floor were very narrow, needed decorating - holes in wall, wallpaper coming off and appeared to have polystyrene tiles on ceiling. The wall paper in bedroom was faded and scratched and could have done with a thorough overhaul.
The staff were all superb though. Door to door service is advertised. We did get a taxi which arrived on time, but we were taken to Wakefield to join the coach which took one hour then from Wakefield to Lytham St Annes -long journey! The journey took us 7 and a quarter hours. It was door to door but over 7 hours from a place that is1 and a half hours away? We stopped at Salford Quays for 2 and a half hours!! The whole coach was full of mature people who just wanted to get home. Because of the wait in Salford we were then caught in traffic. The driver was lovely but most people on the coach were unhappy.
Door to door is the reason we chose Palmer holidays and feel that saying they will contact the hotel is not enough. Our holiday was a disaster and not worth the amount of money we paid. As pensioners that took a lot of doing.

7. huhtikuuta 2025
Palmer Holidays-logo

Vastaus yritykseltä Palmer Holidays

Hello Sue,

Thank you for taking the time to share your feedback following your recent stay with us.

We're very sorry to hear that aspects of your experience did not meet your expectations, particularly regarding the accommodation and dining. Your comments about the room condition, facilities, and food offerings will be passed directly to the hotel’s management team for their attention.

We do hope that you will consider travelling with us again in the future.

Saanut 4/5 tähteä

We were disappointed with our room 101…

We were disappointed with our room 101 as it was cramped and in need of smartening up, especially the poor repairs to the ceiling where they had used 2 big boards to hide the problem rather than try to repair it.
there was very little room to move around the bed.
Not the standard of room we have had with Palmers before.

17. maaliskuuta 2025
Palmer Holidays-logo

Vastaus yritykseltä Palmer Holidays

Hello John,

Thank you for your feedback, we’re very sorry to hear that your room did not meet the standards that you would expect on one of our holidays, please be assured that your comments will be shared directly with the hotel’s management team for review.

We do hope that you will travel again with us in the future.

Saanut 5/5 tähteä

Another lovely holiday with Palmers

Another lovely holiday with Palmers. The Merrion hotel was excellent with helpful staff, a comfortable room and super food. The weather in North Wales was exceptional for March which was a real bonus.

17. maaliskuuta 2025
Palmer Holidays-logo

Vastaus yritykseltä Palmer Holidays

Hello Mrs Freer,

Thank you for taking the time to leave us a review. We're so pleased to hear that you had another lovely holiday with us and that the hotel staff went above and beyond for you to make your stay extra special. The good weather is a great added bonus! We hope to see you again soon.

Saanut 5/5 tähteä

You get what it says on the tin!

Everything we were promised is what we got! Immaculate coach, wonderful driver, lovely comfortable hotel, very good trips,

17. maaliskuuta 2025
Palmer Holidays-logo

Vastaus yritykseltä Palmer Holidays

Hello Sheila,

Thank you for your lovely review, we're so pleased to hear that you enjoyed your recent holiday with us and that it met all of your expectations. We hope to see you again soon!

Saanut 5/5 tähteä

Our Llandudno experience…

From leaving home to returning home everything about the holiday experience was A1. The coach was com-fortable, the driver was great, the hotel and food were superb. The trips out were excellent. What more can I say

17. maaliskuuta 2025
Palmer Holidays-logo

Vastaus yritykseltä Palmer Holidays

Hello Rosemary,

Thank you for your lovely review, we're delighted to hear that you had an excellent time away on your recent holiday to Llandudno and that you enjoyed the stay at your hotel as well as your excursions. We hope to see you again soon!

Saanut 5/5 tähteä
Palmer Holidays-logo

Vastaus yritykseltä Palmer Holidays

Hello Mrs Nelson,

Thank you for your review, we're pleased to hear that you had an excellent time on your recent holiday with us and that you enjoyed the company of your Good Companions host, Judith. We hope to see you again soon.

Saanut 4/5 tähteä

Lovely hotel and food

Lovely hotel and food. Staff were very helpful

3. maaliskuuta 2025
Palmer Holidays-logo

Vastaus yritykseltä Palmer Holidays

Hello Mrs Mckenzie,

Thank you for your review, we're pleased to hear that you enjoyed the stay at your hotel and that you found all the staff very helpful. We hope to see you again soon.

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin