This is a scam. Not only do you not receive what you order, they charge a subscription without you knowing or signing up. Luckily I checked my account and they only stole once. Will report to my bank... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Delivery was delayed but in the end everything arrived and I received what I ordered. But the sting in the tail was that I was told AUD$98.98. When I received my bank statement I was also charged an... Näytä lisää
Yritys on vastannut
Being charged twice for one product and they say they are raising awareness for people to consolidate their purchases….. I only ordered one product, I only wanted one product, and apparently because... Näytä lisää
Yritys on vastannut
This company added an additional charge of $30 after the checkout had taken place. No warning whatsoever. My bank fraud dept rang me to query what seemed to be a card scam. The amount quoted was no... Näytä lisää
Yritys on vastannut
1,2
Huono
108 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 7 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Muut katsoivat myös näitä
DO NOT TRUST
DO NOT TRUST! SCAM - They will charge you double and never contact you. Hidden fake charges.
positive reviews on here I would assume are fake given their consistency and time frame.
19. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ozerty-australia.com
Hi Danny,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
Beware this company charges an…
Beware this company charges an indiscriminate "fee" on top of your normal order if below a minimum of $40.
You have to "add" another order and request a refund - and get charged a second time....
17. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ozerty-australia.com
Hi Ruth,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
Unauthorized transaction
Today I am contacted by my bank asking confirmation for unauthorized transaction. Ozerty took my money from my bank card without any transaction I made with them. Ozerty is fraud and scammer!!
Date 13/05/2025 at 11:41pm (Syd/Melb time)
Amount AUD 59.61
Paid To OG1* OZERTY.AU-IF23AZH +14076781212 USA
Card Number xxxxx
14. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ozerty-australia.com
Hi Rudi,
I understand how concerning unexpected recurring charges can be, and I’m very sorry for any confusion.
If you reach out to our support team at contact@ozerty-australia.com, we’d be happy to look into your account and clarify exactly what happened. We want to ensure everything is transparent and properly resolved for you.
We’re here to help.
Kind regards,
Stay away from this site !!
Stay away from this site !!! Said it was a nz site but really China a $20product then a extra $30 added and taken from card after I clicked pay :( found the exact same product on temu for $3
30. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ozerty-australia.com
Hi,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
THIS COMPANY IS A FRAUD!!!!!!!!!!!!!
THIS COMPANY IS A FRAUD!!!!!!!!!!!!!
They make you think that your purchase is a certain amount then when you present your card they add to the payment an extra 45 dollars service fee. And don’t bother asking to cancel your order because it’s never going to happen. They also pretend to be an Australian company when they’re not. My order is apparently coming from Dubai. Why the hell would I want to buy something from Dubai????
3. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ozerty-australia.com
Hi,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
Hidden charges which you find out too late.
Order subject to eco-charge - what and how much is it you will find out in confirmation email and not a chance to get it back.
I called that hidden charges and asked for refund few minutes after I have placed the order.
Answer 24h later right after processed confirmation - This eco charge is applied to orders under $40 and is aimed at encouraging environmentally friendly practices, particularly by reducing the environmental impact of small deliveries.
29. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ozerty-australia.com
Hi Josef,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
I wouldnt recommend it eroll
I would recommend it eroll. I bought two nose plus to help breath for the total price of $10,74 free shipping. For my surprise I was checking my account and they over charged me $30,00, "service fee" that has never been informed until it was taken from my bank account. Spam as many other
29. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ozerty-australia.com
Hi Aninha,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
Do not use this company.
Do not use this company.
I purchased 1 item off them last year & they over charged me $30.
Today I’ve received a pending transaction for $60 unauthorised off them again!!
Haven’t ordered anything & would never use them again since the last ordeal.
Massive scammers!!
30. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ozerty-australia.com
Hi Lauren,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
Bank says this mob is likely scammers
Bank says this mob is likely scammers
18. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ozerty-australia.com
Hi Walter,
I’m truly sorry to hear that your experience with us hasn’t been positive. That’s never the impression we want to leave, and I completely understand how disappointing this must have been for you.
We would really appreciate the opportunity to look into your situation in more detail so we can address your concerns properly and find the best possible solution. If you could reach out to our customer service team at contact@ozerty-australia.com, we’d be more than happy to review your case carefully and assist you as quickly as possible.
Thank you for giving us the chance to make things right.
Kind regards,
Absolute rip off
Absolute rip off! Don't order anything there
3. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ozerty-australia.com
Hi,
I’m truly sorry to hear that your experience with us hasn’t been positive. That’s never the impression we want to leave, and I completely understand how disappointing this must have been for you.
We would really appreciate the opportunity to look into your situation in more detail so we can address your concerns properly and find the best possible solution. If you could reach out to our customer service team at contact@ozerty-australia.com, we’d be more than happy to review your case carefully and assist you as quickly as possible.
Thank you for giving us the chance to make things right.
Kind regards,
Ozerty Scam
Mary P. who is apparently an Ozerty Customer Service Manager offered no plausible explanation for the Eco Service scam rip off - un-acceptable shonky business methods, will not be ordering from them again.
AVOID DUE TO SCAM.
20. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ozerty-australia.com
Hi,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
Additional charge of $30 without warning
This company added an additional charge of $30 after the checkout had taken place. No warning whatsoever. My bank fraud dept rang me to query what seemed to be a card scam. The amount quoted was not recognised resulting in my debit card being blocked which was very inconvenient. The bank obviously were aware of previous complaints.
Ozerty claim the additional charge was them doing their bit for the world. Doing it for themselves is more to the point.
You'd be a fool to purchase anything from this company.
9. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ozerty-australia.com
Hi Ruthie,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
This company is a scam
This company is a scam. They charge hidden costs of up to $40 at checkout. My order never arrived.
4. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ozerty-australia.com
Hi,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
Scammers
Scammers
Charges added without notice. Not sure yet if my requested shoes will arrive. They called the extra charge an eco charge. No notice of it prior to purchasing, just added to total after I approved the purchase.
9. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ozerty-australia.com
Hi,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
Scam
Scam, I’ve never brought anything off this site and the bank has notified me that they have taken $56 from me.
14. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ozerty-australia.com
Hi Sharon,
I’m truly sorry to hear that your experience with us hasn’t been positive. That’s never the impression we want to leave, and I completely understand how disappointing this must have been for you.
We would really appreciate the opportunity to look into your situation in more detail so we can address your concerns properly and find the best possible solution. If you could reach out to our customer service team at contact@ozerty-australia.com, we’d be more than happy to review your case carefully and assist you as quickly as possible.
Thank you for giving us the chance to make things right.
Kind regards,
Definitely scammers
Definitely scammers.
I just bought a product for $16 and was charged $53???
There was no opportunity at checkout to view the additional costs before the payment went through.
More fool me!!!
BEWARE
2. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ozerty-australia.com
Hi Lynette,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
SCAM WARNING
SCAM - AVOID.
This is a standard Chinese scam website. They will charge your card a higher amount without informing you.
You wont be able to recover the money from your bank. I lost $44 - others have lost much more.
If you are reading this BEFORE purchasing well done - you have avoided the scam.
If you are reading this AFTER purchasing - unfortunately you have been scammed, the only thing you can do is report this website to the Australian authorities to help have it shut down.
We Australians all need to hold our governments and banks responsible for tightening regulations around scams as the current protections are pathetically weak. Keep up the fight.
Here are the details of the scammer:
Name: Yang Zhen Xing
Address: cheng dian nan lu 757 hao E d0ng 4 lou
City : Yi Wu,
Province: Zhe Jiang
ZIP : 322000
Country: China
5. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ozerty-australia.com
Hi Dan,
I’m truly sorry to hear that your experience with us hasn’t been positive. That’s never the impression we want to leave, and I completely understand how disappointing this must have been for you.
We would really appreciate the opportunity to look into your situation in more detail so we can address your concerns properly and find the best possible solution. If you could reach out to our customer service team at contact@ozerty-australia.com, we’d be more than happy to review your case carefully and assist you as quickly as possible.
Thank you for giving us the chance to make things right.
Kind regards,
Ripped off
Went on web site found what I wanted , then seen all the extra fees and charges so I left the web site not wanting the goods but found out I was charged thru my bank account ,It’s a scam do not get caught.
21. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ozerty-australia.com
Hi Kollan,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
My parcel notification of delivery came…
My parcel notification of delivery came from Australia post delivered at 10.14am today 18thFeb with photo . The trouble is it has been delivered to Cardigan st Carlton 100km from Ballarat where I live.my address is automatically filled when I make a purchase so I know that I didn’t put in the wrong address. I have tried contacting Ozerty , phone disconnected.
18. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ozerty-australia.com
Hi Lis,
I’m truly sorry to hear that your experience with us hasn’t been positive. That’s never the impression we want to leave, and I completely understand how disappointing this must have been for you.
We would really appreciate the opportunity to look into your situation in more detail so we can address your concerns properly and find the best possible solution. If you could reach out to our customer service team at contact@ozerty-australia.com, we’d be more than happy to review your case carefully and assist you as quickly as possible.
Thank you for giving us the chance to make things right.
Kind regards,
CAVEAT EMPTOR
CAVEAT EMPTOR. Regrettably I got sucked in by their false advertising. Prices are in $AU, but at the checkout the price reverts to a foreign currency. So, the product ends up being double the advertised price! Plus there is a foreign currency fee. My transaction was difficult right from the start, and when my delayed delivery finally arrived, it turned out that my watch is useless. It simply will not charge. BEWARE!!
25. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ozerty-australia.com
Hi Christine,
I’m truly sorry to hear that your experience with us hasn’t been positive. That’s never the impression we want to leave, and I completely understand how disappointing this must have been for you.
We would really appreciate the opportunity to look into your situation in more detail so we can address your concerns properly and find the best possible solution. If you could reach out to our customer service team at contact@ozerty-australia.com, we’d be more than happy to review your case carefully and assist you as quickly as possible.
Thank you for giving us the chance to make things right.
Kind regards,
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