I would like to thank Vasant Chaoudhary for his excellent support and professionalism. He is always friendly, helpful and extremely efficient. Every appointment is arranged quickly and smoothly, makin... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
5/5 Stars - Excellent Service from Wes I recently dealt with Wes at OttoCars and wanted to highly commend his professionalism. He went above and beyond to help me resolve an issue, actively speaking... Näytä lisää
They should say on the phone before you spend time and money while u make a reservation that they want you to have 1000 trips completed or 6 months minimum license before you can rent a car from them.... Näytä lisää
Yritys on vastannut
Samantha from credit control department was unprofessional and very rude when dealing with my query. However Ayush dealt with me with first class customer service and high level of professionalism... Näytä lisää
Yrityksen tiedot
- Autovuokraamo
- ja myös
- Leasing-palvelu
Tietoja yrityksestä Otto Car
Yrityksen kirjoittama
Rent 2 Buy +
PCO Car Hire
Part-Exchange
PCO blog
About us
Our hubs
About Otto Car
Otto provides more than a car. We are London’s largest community of PCO drivers.
We have helped more than 20,000 people get on the road and earning since 2015. From renting to owning a PCO car, we're here to help the private hire community.
Otto Car | Join the family
Yrityksen kirjoittama
- Otto provides more than a car. We are London’s largest community of PCO drivers.
- Through our popular PCO Car Hire and Rent 2 Buy + schemes, we're helped thousands of private hire drivers in London get on the road. There's no credit check and we have a range of electric and hybrid PCO cars.
No Credit Check
Open to all PCO drivers
Bad credit history? This isn't a problem. Here at Otto Car we're more interested in your present than your past.
Yhteystiedot
192 Goldhawk Rd, W12 9NS, London, Yhdistynyt kuningaskunta
- 02087407444
- info@ottocar.co.uk
- ottocar.co.uk
4,4
Erinomainen
3 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 73 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I am so pleased the the quality of…
I am so pleased the the quality of service I received from Mr Abdullah today. He was very kind, patient in listening, and very professional in customer service.
Kudo to him!
16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Otto Car
Thanks for the great review! We’re really pleased to hear you had such a positive experience and that our team provided such a helpful and professional service.
We’ll make sure your kind words are shared with the team. Thanks for choosing Otto Car!
I came to Shepherd’s Bush today to hire…
I came to Shepherd’s Bush today to hire a vehicle and was welcomed by Ash, an excellent employee who provided outstanding customer service. He was ready to answer all my questions and was very friendly and knowledgeable. Thank you very much, Ash. You made the rental process easy, clear, and transparent.
16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Otto Car
Thanks for the great review! We’re really pleased to hear you had such a positive experience and that our team made the rental process easy and straightforward.
We’ll make sure your feedback is shared with the team. Thanks for choosing Otto Car!
Do not get a car from here you have…
Do not get a car from here you have been warned. Customer service was ok 2 years ago now it’s completely non existent, you cart book repairs because no1 responds to your emails, you cart book holidays because no1 responds to them and they are just left pending while they keep saying you the invoice for that week you have booked off and you cart get them to book a service in on time. Stay well clear you have been warned
16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Otto Car
We’re sorry to hear about your experience and we appreciate you taking the time to share your feedback.
We’d really like the opportunity to discuss this with you and look into what has happened. Please email us at complaints@ottocar.co.uk with your details so our team can follow this up with you directly.
We look forward to hearing from you.
I had their car on rent to buy for…
My name is Elton Castagnetti,
I had their car on rent to buy for 3months,
They charge your account for something you didn’t do or haven’t used, awful customer service. The car was stolen, not my fault at all and they still charged me £1000 pounds excess , stay away from them ,terrible!
Now I’m out of pocket and mentally de stress.
15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Otto Car
Thanks for taking the time to share your feedback. We’re sorry to hear about the experience you’ve had and understand that having a vehicle stolen can be a very stressful situation.
Unfortunately, as with most insurance policies, settling a theft claim does involve payment of the applicable insurance excess. This is a standard part of the process.
If you would like any further information regarding the claim or wish to escalate any concerns, please email complaints@ottocar.co.uk and our team will be happy to review this with you.
Abu and Travis were amazing they went…
Abu and Travis were amazing they went above and beyond staying late to help ensure I get an amazing car. They have set me up cleaned my car and ensured I was happy. This is elite service.
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Otto Car
Thanks for the amazing review! We’re really pleased to hear you had such a great experience and that our team went above and beyond to make sure everything was sorted for you.
We’ll make sure your feedback is shared with the team. Thanks for choosing Otto Car!
I like the service and it is 10/10
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Otto Car
Thanks for the great review! We’re really pleased to hear you’re happy with the service and appreciate the 10/10 rating.
Thanks for choosing Otto Car!
Thanks Joyita for today
Thanks Joyita for today; you’re spent more effort; Thank you
14. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Otto Car
Thanks for the review! We’re really pleased to hear you had a positive experience and that our team went the extra mile to help.
We’ll make sure your feedback is shared with the team. Thanks for choosing Otto Car!
Masoom helpful tried sending documents…
Masoom helpful tried sending documents 3xs after difficulty accessing portal. Got it all sorted in the end. Thanks
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Otto Car
Thanks for the review! We’re glad to hear our team was able to help get everything sorted after the issues accessing the portal.
We appreciate your patience and thanks for choosing Otto Car!
I want to say my thanks to member of…
I want to say my thanks to member of Otto Car’s staff Ash for his professional approach in customer oriented service related to establishing rent to buy car hire agreement and all questions connected with that.
9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Otto Car
Thank you for taking the time to leave us a review.
We're delighted to hear that you received professional and customer focused support throughout the process.
Providing clear guidance and helping our customers with any questions they have is something we always aim to deliver.
We appreciate your kind feedback and thank you for choosing Otto Car. We look forward to supporting you throughout your journey with us.
OTTO FAMILY
The Team in Shepherd’s Bush were top tier … who were extremely busy at the time but helped me get into a car. I will always be returning to the Otto family. Customer service from Harris and Reuben was excellent.
9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Otto Car
Thank you for taking the time to leave us such a fantastic review ❤️
We're delighted to hear that you had such a positive experience with the team. Providing a welcoming and helpful service is something we take great pride in.
We really appreciate your kind words and are pleased to welcome you to the Otto family. Thank you for choosing Otto Car and we look forward to supporting you on your journey. ❤️
Wonderful service was done by Abdullah
8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Otto Car
Thank you for taking the time to leave us a review.
We're delighted to hear that you received wonderful service and appreciate you sharing your feedback with us.
Thank you for choosing Otto Car. We look forward to supporting you again in the future.
Great expression and he helped me
Great expression and he helped me
Abdullah great guy.
7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Otto Car
Thank you for taking the time to leave us a review.
We're delighted to hear that you had a great experience and that our team was able to provide helpful support. Providing excellent customer service and making sure our customers feel looked after is something we always aim for.
We appreciate your kind feedback and thank you for choosing Otto Car. We look forward to supporting you again in the future.
Abdullah was very nice and easy
7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Otto Car
Thank you for taking the time to leave us a review.
We're delighted to hear that you had a positive experience and found our team to be helpful and easy to deal with. Providing a friendly and straightforward service is something we always aim for.
Thank you for choosing Otto Car. We appreciate your feedback and look forward to supporting you again in the future.
Vastaus yritykseltä Otto Car
Thank you for taking the time to leave us a review.
We're pleased to hear that you found our service efficient. Providing a smooth and straightforward experience for our customers is something we always aim to deliver.
Thank you for choosing Otto Car. We appreciate your feedback and look forward to supporting you again in the future.
Ash was very helpful
Ash was attentive to details in explanation, very helpful in answering questions. Took care of everything. I am very happy with his service!!
6. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Otto Car
Thank you for taking the time to leave us such a positive review.
We're delighted to hear that you received helpful and attentive support from our team. Providing clear explanations and making sure our customers feel confident throughout the process is something we always aim to deliver.
We appreciate your kind feedback and thank you for choosing Otto Car. We look forward to supporting you again in the future.
Vastaus yritykseltä Otto Car
Thank you for taking the time to leave us a review.
We're delighted to hear that you had such a positive experience and received great customer service from our team.
We appreciate your feedback and thank you for choosing Otto Car. We look forward to supporting you again in the future.
Not Point to Point As Agreed
We had expected point to point pick up at Heathrow Airport but instead, was directly to use to bus to go to the long stay car park for pick up
The bus had a long queue and with 4 large bags to load on/off, was definitely not point to point. Very disappointed.
5. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Otto Car
We are sorry to hear about your experience. However, Otto Car does not provide airport transfer, point-to-point transport or shuttle services, so we have been unable to identify this booking or service as something provided by us.
It is possible that you may have dealt with a separate company or an individual/group who had hired a vehicle or vehicles from us. We would appreciate it if you could redirect your review to the correct business so that your feedback reaches the relevant provider.
Thank you.
Abdullah was very helpful
Abdullah was very helpful. Helped me through the whole process. Was quick.
3. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Otto Car
Thank you for taking the time to leave us a review.
We're delighted to hear that you received helpful and efficient support from our team throughout the process. Making things as smooth and straightforward as possible for our customers is something we always aim to achieve.
Thank you for choosing Otto Car. We appreciate your feedback and look forward to supporting you again in the future.
Abdullah thanks very much
Abdullah thanks very much
Fixing my issues which makes me so worried
I was suffering last 2 months no one hear my voice and no one explain and no one has listen my powerless voice.
I came from weflex and it was risk even to drive next day the car because of the payment team
Thanks my brother I really appreciate your support and efforts to my situation
I have been suffering long time but today you finish and helped me
Thanks for your kindness may Allah give long life.
Amber I would like to say thanks as well
She really helped with effective and things gone through my eyes
Time will tell you that you helped me
2. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Otto Car
Thank you for taking the time to leave us such a detailed review.
We're pleased to hear that our team was able to support you and help resolve the concerns you had. We understand how important it is for customers to feel listened to and receive clear guidance, and we're glad we could assist you through the process.
We appreciate your kind words and thank you for sharing your experience. Thank you for choosing Otto Car, and we wish you all the best going forward.
The lady was very professional and…
The lady was very professional and sharp. Helped me very well with the car.
She Explained everything I needed to know with respect.
I highly recommend them.
Thanks again otto cars
2. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Otto Car
Thank you for taking the time to leave us a review.
We're delighted to hear that you received professional and helpful support from our team. Providing clear explanations and making sure our customers feel confident and well looked after is something we always aim to deliver.
We appreciate your recommendation and thank you for choosing Otto Car. We look forward to supporting you again in the future.
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