Site easy to use and search for holidays giving you many options to filter your search and thus save time. Additionally when compared with other site On The Beach was invariably better priced, Only do... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Despite booking our seats in advance, Ryanair somehow managed to triple book them, considering it was my mates birthday having our first part be a rather large screw up wasn't great. The rest However... Näytä lisää
Yritys on vastannut
This is my third time booking with on the beach;great value holidays,great flight options,loads of hotel choices,all easy to book;great payment options too
Yritys on vastannut
I tried to book and didn't complete it at first , and I had a lot of trouble trying to find out , if I had completed it . I eventually checked my bank account , and my seat selection with Ryanair , a... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä On the Beach
Yrityksen kirjoittama
We’re On the Beach and we’re proud to be one of Europe's leading online retailers of beach holidays. From humble beginnings in 2004 as a start-up business in a terraced house in Macclesfield, England, to our 2015 listing on the London Stock Exchange; we now send over 1.5 million happy customers away on their perfect beach holiday every year and have won lots of awards doing it.
Visit our site
Yhteystiedot
The easiest way to reach us is through our handy Live Chat feature. You can find this under the 'Help and Contact' section of your My Bookings account, and one of our beach buddies will be happy to help you on your way., Irlanti
- onthebeach.ie
4,0
Hyvä
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
So far so good I think 🤔 i just can…
So far so good I think 🤔 i just can not. Book transfers for airport to hotel
13. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Kerry 🙂 — sorry transfers won’t book. Try Manage Booking. The Team at On the Beach
Do not use this company
Do not use this company, they have hidden costs after booking holiday.
Just came back from very bad holiday and i had no support from their customers service. If you will have some problems you will be left on your own.
15. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä On the Beach
Hi,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that your recent holiday left you feeling disappointed and that you felt unsupported when you needed assistance.
We understand your concerns regarding additional costs and appreciate how frustrating it can be if charges were not what you expected. We also understand your comments regarding the support you received during your holiday and how important it is to feel that help is available when you need it.
We’re disappointed to hear that your experience did not reflect the level of service we aim to provide, particularly as you should feel supported throughout your holiday.
Your feedback is important to us and gives us an opportunity to review where we can improve the customer experience. We appreciate you taking the time to share your concerns with us.
For future reference, please know that our In-Resort Team is available 24/7 via WhatsApp and phone to assist customers while they are away, with the aim of helping to resolve any issues as quickly as possible. I can also see that you’ve already submitted a feedback form, and a member of our Complaints Team will be in touch to assist you further.
Thank you again for sharing your experience with us. We hope we can provide you with a smoother and more enjoyable experience in the future.
Kind regards,
The On the Beach Team
It was so easy to book and pay off your…
It was so easy to book and pay off your holiday
20. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Tonia — glad it was! The Team at On the Beach
Excellent holiday from start to…
Excellent holiday from start to finish,hotel was lovely but could do with modernising their tv as no port to attach firestick but everything else was perfect
20. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks for your kind words! Glad you had an excellent holiday — sorry about the TV, we’ll pass this feedback on. The Team at On the Beach
Easy to use and fast
17. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Emma — glad you found it easy and fast. Hope to help with your next holiday 🙂 The Team at On the Beach
Everything is so straight forward im…
Everything is so straight forward im very happy with onthebeach I have booked 2 holidays this year and plan to book all my holidays with them
17. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Shirley — pleased everything was straightforward. Delighted you’ve booked two holidays and plan to book more with us 🌞. The Team at On the Beach
Vastaus yritykseltä On the Beach
Thanks — great hotels. The Team at On the Beach
The website is easy to navigate
The website is easy to navigate, there is plenty of choice of holidays with prices to suit all budgets. I also like the choice of flights with different airlines.
I had a problem with my booking and it got sorted within 24 hours, Rio on chat helped me first, then notified the ammendments team and Selma and Laura contacted me from the team and sorted my problem. All in all my first experience of booking with On the Beach Ireland has been good. The only criticism i have is the length of time i had to wait for an agent on chat it was over 45 mins, if there was an option to email a query to customer service, that might be better?
20. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks for your kind words! We're glad the site and the choice of holidays and flights worked well for you, and pleased Rio, Selma and Laura could sort your booking within 24 hours. Sorry you had to wait so long on chat — that's not ideal. Thanks for the suggestion about an email option; we'll pass it to the team for consideration. We’d love to help you book again with On the Beach Ireland in future 😊
The Team at On the Beach
We had a fantastic holiday experience…
We had a fantastic holiday experience apart from the "Travel Experts" who contacted us when we arrived and met us to arrange trips. We were extremely disappointed with the way they treated us.
12. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Fiona — pleased your holiday was fantastic, but sorry to hear about the Travel Experts. We appreciate you flagging this and hope to welcome you back soon ☀️
The Team at On the Beach
Vastaus yritykseltä On the Beach
Thanks! Pleased you loved the Algarve — come again 😊 Team at On the Beach
Found your site easy to navigate
Found your site easy to navigate
Had holiday booked within minutes
18. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Malachy — glad booking was quick! 🙂 On the Beach team
Easy to follow booking process
19. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks for your kind words! Delighted our booking process was easy to follow — hope we can help with your next trip 🌞
The Team at On the Beach
Vastaus yritykseltä On the Beach
Thanks Greg — glad the booking was easy and the small deposit helped. Hope to see you back soon! 😊
The Team at On the Beach
Quick on the ball and very reliable…
Quick in the ball and very reliable with my requests..
18. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks glad we helped 😊 The Team at On the Beach
Top Class Site
The whole process of booking was so simple and the price was very competitive
4. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Sean, glad it was simple and great value. Team at On the Beach
The site is very easy to use and the…
The site is very easy to use and the selection is great. I especially love the good choice of airports... more than any other holiday site I've used. The prices are good too and it's nice to be able to pay in installments. I got our holiday for quite a bit less than another site was asking, and I was able to choose the airport closest to our resort, and not 2 hours away.
16. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Catherine — brilliant to hear! We're so glad the site was easy to use and that our airport choices, competitive price and payment plan made your trip easier. It’s great you found a closer airport and a better deal than elsewhere. We look forward to helping you plan your next holiday 😊
The Team at On the Beach
Nightmare holiday service
Holiday in Icmeler flying between Manchester and Dalaman booked a few days before travelling on 09.08.2026.
Issues around flights being changed the day before we flew which meant we lost a whole day. We had booked airport parking and a hire car based on original flights. We spent approximately 20 hours attempting to speak with someone from On the Beach regarding this, hoping to get our original flight reinstated as I had checked and seats were still available. Spent hours on OTB live chat. We were repeatedly cut off. After many hours agent cut us off and informed us she wouldn't help us as she had other people to attend to. There was no resolution. Her attitude was appalling. The service provided by OTB was totally inadequate causing us a high level of stress.
Our return flight was then also changed.
We will never book another holiday with them. You cannot speak with human beings. There is no support or assistance. They are taking money under false pretences as the do nothing to support customers.
This is the second holiday with them during which they have provided inadequate service, previously around the quality of accomodation which the refused to address. I was foolish enough to give them the benefit of the doubt. DO NOT USE!
8. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä On the Beach
Thank you for your review! We've sent you a request for some additional details to help us better understand your experience. Once we receive those, we'll follow up with a full response.
Vastaus yritykseltä On the Beach
Thanks Brian — glad you found the booking easy and competitive 😊. The Team at On the Beach
It's the first time that I discovered…
It's the first time that I discovered this website and I'm so delighted with. So many holiday offers,so decent prices, so many options.
14. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Adrian, glad you found us and liked our choice and prices. Hope to help again soon. The Team at On the Beach
Only complaint is the taxi driver on…
Only complaint is the taxi driver on the way back to faro drove extremely fast and was quite ignorant. Other passengers felt the same . Otherwise holiday was fine .
11. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Anne. Sorry to hear about the taxi on your return to Faro — glad the rest of your holiday was fine. 😊 The Team at On the Beach
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