Site easy to use and search for holidays giving you many options to filter your search and thus save time. Additionally when compared with other site On The Beach was invariably better priced, Only do... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Despite booking our seats in advance, Ryanair somehow managed to triple book them, considering it was my mates birthday having our first part be a rather large screw up wasn't great. The rest However... Näytä lisää
Yritys on vastannut
This is my third time booking with on the beach;great value holidays,great flight options,loads of hotel choices,all easy to book;great payment options too
Yritys on vastannut
I tried to book and didn't complete it at first , and I had a lot of trouble trying to find out , if I had completed it . I eventually checked my bank account , and my seat selection with Ryanair , a... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä On the Beach
Yrityksen kirjoittama
We’re On the Beach and we’re proud to be one of Europe's leading online retailers of beach holidays. From humble beginnings in 2004 as a start-up business in a terraced house in Macclesfield, England, to our 2015 listing on the London Stock Exchange; we now send over 1.5 million happy customers away on their perfect beach holiday every year and have won lots of awards doing it.
Visit our site
Yhteystiedot
The easiest way to reach us is through our handy Live Chat feature. You can find this under the 'Help and Contact' section of your My Bookings account, and one of our beach buddies will be happy to help you on your way., Irlanti
- onthebeach.ie
4,0
Hyvä
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The ease at booking the whole trip.
28. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Patricia 🙂 On the Beach Team
Really simple to use
Really simple to use , everything was easy to follow , better deal than other sites, will definitely use again 😊
21. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks — glad it was simple and a great deal 😊 See you!
The Team at On the Beach
Very smooth booking procedure which…
Very smooth booking procedure which only took minimum time to complete.
24. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Gerry — smooth and quick booking 😊 Team at On the Beach
Booking a holiday with “On the Beach”…
Booking a holiday with “On the Beach” is so simple, and easy to navigate
28. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Sharon — glad booking was simple and easy 🙂. Team at On the Beach
Great experience
This was our 2nd time booking with On the Beach. Can't fault this company. Value for money and easy to navigate the app. We have booked our next trip with On the Beach again. Thanks for a great trip
25. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Caroline — brilliant to hear you enjoyed your trip and found the app easy to use. Delighted you’ve booked again with us. Can’t wait to help with your next holiday! 🙂
The Team at On the Beach
On the beach is fantastic with fabulous…
On the beach is fantastic with fabulous properties to offer everyone with very competitive prices that suits your budget. I would highly recommend them.
9. toukokuuta 2026
Vastaus yritykseltä On the Beach
Thanks for your kind words! Pleased you liked our properties and prices — hope to help with next holiday 😊 The Team at On the Beach
Undecided 2026
For our holiday this year we were unsure where to go and even what dates to book to try and maximize our holiday experience on a set budget. the website made it very easy to shortlist hotels based on airports, room availability and dates. once we were happy with our selection the booking process was a breeze, so much so we both said "is that it, are we booked". i also love how you can then see all the extras that can be added to your trip easily after booking like fast tracks, seat selection, lounges, insurance , parking, car hire etc.. all in all very good experience.
15. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Kenneth — brilliant to hear the site made shortlisting and booking so simple, especially when juggling dates and budget. Glad the extras were easy to add too. Hope you have a fantastic holiday — we’d love to help plan your next trip! 🌞
The Team at On the Beach
No facility to speak to a human.
Website very poor. Lot of tabs not working. No facility to ring a human being and speak to someone which is very disappointing.
24. elokuuta 2026
Vastaus yritykseltä On the Beach
Hi Jason,
Thanks so much for taking the time to share your feedback with us. We’re sorry to hear that you found our website difficult to use and that you were disappointed not to have the option to speak to someone directly by phone. We completely understand how frustrating this can be when you need help.
We’d really like the opportunity to understand what went wrong and see if there’s anything we can do to assist. If you’re still experiencing an issue that needs resolving, please send us your booking reference number so we can look into this further for you.
Our live chat begins with a virtual assistant to help direct customers to the right support as quickly as possible, particularly during busy periods, but we appreciate your feedback on this process.
Thanks again for bringing this to our attention. We hope we can help resolve any outstanding concerns and make your next experience a smoother one.
Kind regards,
On the Beach Team
No air conditioning in the room
No air conditioning in the room, hygiene issues ( dirty bed sheets with blood on them ) , dirty glasses.
Smelly fresh painted rooom . Insects around. Lack of contact with resident , no help . We had to change room twice due, this hotel is a nightmare. Many arguments about poor service we witnessed at reception.
23. elokuuta 2026
Vastaus yritykseltä On the Beach
Hi Sylwia,
Thank you for sharing your experience with us. We are truly sorry to hear about the numerous issues you encountered during your stay, including the lack of air conditioning, hygiene concerns, unpleasant odours, and poor service. We understand how these problems can significantly impact your holiday and sincerely regret that your expectations were not met.
We’d really like the opportunity to look into your experience further and see how we can assist. As we don’t currently have enough information to locate your booking, could you please send us your booking reference number?
Once we have this, we can look into the concerns you’ve raised and provide the appropriate assistance.
Kind regards,
On The Beach
Easysunshine here we come to set up everything in the one…
Easy to set up everything in the one place prices good lots to choose from
26. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks! Glad you found everything easy and good value 😊 The Team at On the Beach
I accidentally booked the wrong hotel
I accidentally booked the wrong hotel, I noticed this once I received my confirmation email, I contacted team and they are sorting this out for us without any fee, just difference in hotel price. We are very grateful for this.
23. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Ellen — we’re so glad we could sort that for you and that the price difference was the only change. Hope you have a fantastic trip and we’ll be here for your next booking 😊
The Team at On the Beach
Super easy booking experience
Super easy booking experience! This is my 2nd time booking with On the Beach. Lots of hotel and flight options, also On the Beach cheaper than other travel agents!
21. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Helen — brilliant to have you back! Delighted our choices and prices hit the mark. We'll be ready for your next trip 😊. The Team at On the Beach
Staff not helpful
Staff not helpful, seem overworked, hotel not 5 star, the rooms were old, housecleaning came once, well one and a half times, the second time made just one bed and left towels, no cleaning, disappointed with the stay
25. elokuuta 2026
Vastaus yritykseltä On the Beach
Hi Anna,
Thank you for sharing your feedback regarding your recent stay. We sincerely apologise that your experience did not meet your expectations, especially concerning the level of service from the staff, the condition of the rooms, and the housekeeping frequency. We understand how important these aspects are to a comfortable and enjoyable stay, and we regret any inconvenience caused by the issues you described.
As your holiday has now ended, if you would like us to investigate your concerns further, please submit your feedback using the feedback form on our websitehttps://help.onthebeach.co.uk/hc/en-gb/requests/new? ticket_form_id=31071760293265. This will allow the relevant team to review your booking and raise the issues with the hotel management for appropriate action.
Your satisfaction is very important to us, and we hope to have the opportunity to assist you in finding accommodations that better meet your expectations in the future.
Thank you again for your honest review.
Best regards,
On The Beach
Always the best value for money
Always the best value for money. Easy to make payments and affordable deposits. Great selection of destinations.
25. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks for your kind words! Great to hear — value, payments and destinations 👍 Team at On the Beach
On the beach is so easy to use
On the beach is so easy to use. Payment plans are organised very well. Good communication.
23. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Siobhan — glad everything was straightforward 😊. The Team at On the Beach
So easy to book..and save..
So easy to book..and save...
Several options to make the payment..
No hassle...
24. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Malcolm — glad it was easy! 🌞 The Team at On the Beach
Easy to book,but don't book transfer
Easy to book,and got a good enough deal,everything went well except the transfer,we waited over an hour before the bus came and before we got to our apartment it was an hour and a half from waiting on bus till we arrived,it takes less than 10 mins in a taxi
8. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Michael — glad booking was easy and you got a good deal. Sorry to hear about the transfer delay; that must have been frustrating. We’ll pass feedback on to partners. Hope your stay otherwise went well and we can help with your next trip 😊
The Team at On the Beach
Rubbish
Rubbish, don't bother. No one available to speak to in person at the weekends. Had an issue with name on a booking. I had to beg AL to help me even though they said I needed to go through On The Beach. Will never use again.
23. elokuuta 2026
Vastaus yritykseltä On the Beach
Hi Orlagh,
Thank you for taking the time to share your feedback. We’re sorry for the frustration you experienced with the name issue on your booking before your holiday. We completely understand how stressful it can be when you’re trying to get an important booking matter resolved ahead of your trip, and we acknowledge that you felt you had to struggle to get the assistance you needed.
We appreciate you bringing this to our attention and understand your concerns regarding the support available to you, particularly over the weekend. Your feedback is important to us and will be shared with the relevant team so we can continue to improve the service we provide.
As you’re currently enjoying your holiday, please be assured that should you encounter any issues whilst you’re away, our In-Resort Team is available 24/7 via WhatsApp and phone to assist you. The team is there to help and will do their best to ensure any issues are resolved as quickly as possible.
We hope you’re able to enjoy the rest of your holiday and that we can leave you with a much more positive impression of our service.
Kind regards,
On the Beach
Vastaus yritykseltä On the Beach
Thanks Diane — brilliant! 😊 The Team at On the Beach
Easy to see all the available packages
Easy to see all the available packages. Filters were easy to use. Holidays of interest could be saved and details sent to email for future reference.
23. elokuuta 2026
Vastaus yritykseltä On the Beach
Thanks Declan — pleased the filters and save-to-email feature helped. Hope you spot the perfect package for your trip! The Team at On the Beach
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