Onmo is a brilliant company. Their customer service level is well above standard protocols. I would like to thank a lady called Luca for her help & assistance with my query. I found her to be very... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Very simple and straight forward application process. Easy to set up, app is easy to navigate and use, so you know exactly where you are financially.
Yritys on vastannut
It’s an ok card but my only complaints are the fact it doesn’t support Apple Pay and the fact that when changing my address the biometric verification process took weeks to achieve. I can’t comment on... Näytä lisää
Yritys on vastannut
The customer service was extremely excellent and helpful. The response to my questions and queries are clearly answered with clarity. Please keep up the good work
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Onmo is one of the UK’s newest credit card account providers. We design our products to help demystify money matters wherever possible, providing customers with more financial control and flexibility in their lives. Our app puts you in control of your spending and payments so you can understand exactly where your money's going, freeze your card, and set reminders - in one place. Find out more: https://onmo.app/
Yhteystiedot
33 Cannon Street, EC4M 5SB, London, Yhdistynyt kuningaskunta
- 0330 333 6000
- help@onmo.app
- onmo.app
4,3
Erinomainen
6 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
App does not work
App does not work. Says you are offline.
8. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onmo
Hi Paul,
We'd like to apologise for the issues you experienced yesterday with our services.
We have identified a technical problem that impacted some of our customers on February 8th. We can confirm that the issue has been resolved and all services have been returned to normal.
If you do continue to experience any issues, please give us a call on 0330 333 6000 (Mon – Fri, 9am – 5pm) where we will be happy to help get the problem sorted.
Team Onmo
A bit iffy
Took all my details and then logged me out and said I was offline
8. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onmo
Hi Lynne,
We'd like to apologise for the issues you experienced yesterday with our services.
We have identified a technical problem that impacted some of our customers on February 8th. We can confirm that the issue has been resolved and all services have been returned to normal.
If you do continue to experience any issues, please give us a call on 0330 333 6000 (Mon – Fri, 9am – 5pm) where we will be happy to help get the problem sorted.
Team Onmo
App issues
App issues. Can't access app, keeps saying I'm offline. Declined a transaction, even though there's money in the account. Hopeless.
8. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onmo
Hi Kathy,
We'd like to apologise for the issues you experienced yesterday with our services.
We have identified a technical problem that impacted some of our customers on February 8th. We can confirm that the issue has been resolved and all services have been returned to normal.
If you do continue to experience any issues, please give us a call on 0330 333 6000 (Mon – Fri, 9am – 5pm) where we will be happy to help get the problem sorted.
Team Onmo
Can’t even get on the app to pay it’s…
Can’t even get on the app to pay it’s saying I have no internet ive even tried my mobile data and nothing
8. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onmo
Hi Nicky,
We'd like to apologise for the issues you experienced yesterday with our services.
We have identified a technical problem that impacted some of our customers on February 8th. We can confirm that the issue has been resolved and all services have been returned to normal.
If you do continue to experience any issues, please give us a call on 0330 333 6000 (Mon – Fri, 9am – 5pm) where we will be happy to help get the problem sorted.
Team Onmo
When I phoned customer service the…
When I phoned customer service the person I was chatting too about my card going to wrong address he was very helpful
1. helmikuuta 2026
Vastaus yritykseltä Onmo
Hi Clayton,
Thank you for leaving us your review and for sharing your experience with our customer services team. We’re glad to read that our team were able to help you with your card being delayed and we hope it lands in your hands soon.
We’ll be sharing your feedback with our team.
Team Onmo
Well done 👍 I don’t have much to say…
Well done 👍 I don’t have much to say just stay blessed and stay safe
8. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onmo
Hi Ivan,
We’re happy to read that you’ve had a positive experience when getting set up for your Onmo card. Thanks for leaving us your review.
Team Onmo
Quality services
Great site, easy to access and find information, quick response, professional services, highly recommended
7. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onmo
Hi Tatiana,
Thank you for sharing your recent experience of applying for your Onmo card. It’s great to read that everything went smoothly.
We appreciate your recommendation and hope you enjoy your new card.
Team Onmo
Was easy and the all set in in a few…
Was easy and the all set in in a few minutes xx
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onmo
Hi Jose,
Thank you for your review and sharing your experience when applying for an Onmo credit card. We're happy to read that you found it to be quick without too many hurdles. Your new card will be with you soon!
Team Onmo
It was smooth and easy application.
It was smooth and easy application.
No hassle just simply put the information that are essential and decision was made without any delay and the app is great
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onmo
Hi Sadikur,
Thank you for sharing your experience when using our mobile app and getting your account set up. We’re happy to read everything was easy and you found the process user friendly. Enjoy your new card!
Team Onmo
Quick efficient just exactly what I…
Quick efficient just exactly what I need when shopping arojnd
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onmo
Hi Jay,
Thank you for taking the time to leave us your review. We're happy to read that you had a good experience when applying for your Onmo credit card. We'll have your card with you soon.
Team Onmo
Quick and easy to apply
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onmo
Hi Audrey,
Thanks for sharing your experience when applying for your Onmo credit card. We’re glad it was an easy application to complete, and we hope you enjoy your card.
Team Onmo
Vastaus yritykseltä Onmo
Hi Kahlilia,
Thanks for taking the time to leave us your review. It’s great to read that applying for your Onmo Credit Card was smooth and you found the whole process straightforward.
Team Onmo
Easy to use .
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onmo
Hi Steve,
Thank you for your feedback on our mobile app and how easy it was for you to get your account set up.
Team Onmo
Vastaus yritykseltä Onmo
Hi Marcin,
Thank you for leaving your review and for sharing your experience with our services. We hope you continue to enjoy using your Onmo card.
Team Onmo
Easy & simple
I found the app very easy to navigate and was straight forward to apply with a quick decision, found it a nice company that wasnt complicated thats why i chose them
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onmo
Hi Sarah,
Thank you for your review and for sharing your feedback on our mobile app when getting your account set up. It’s great to read that you’ve found the app useful and straightforward.
Your card will be with you within 3 - 7 business days and we hope you enjoy it!
Team Onmo
Hi I really like them I am going to use…
Hi I really like them I am going to use them for very long time thank
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onmo
Hi Patrick,
Thank you for sharing your experience and feedback on your Onmo credit card! We’re happy to read that you’ve enjoyed having this card in your wallet for when you need it.
If you ever need any help you can chat with our Customer Services Team directly through the Onmo mobile app or give us a call on 0330 333 6000. We're available Monday - Friday, 9am - 5pm.
Thanks for being an Onmo customer!
Team Onmo
Excellent so easy to download the app…
Excellent so easy to download the app and set up the whole thing ,it took less than 2/3 minutes
4. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onmo
Hi Christian,
Thank you for sharing your experience when using our mobile app and getting your account set up. We’re happy to read everything was easy and you found the process user friendly. Enjoy your new card!
Team Onmo
Amazing service
2. helmikuuta 2026
Vastaus yritykseltä Onmo
Hi Lisa,
Thank you for taking the time to leave us your review. It's great to read you're happy with our service and we hope you enjoy your Onmo credit card as an addition to your wallet.
Team Onmo
Amazing so easy to follow decision in…
Amazing so easy to follow decision in minutes, straightforward felt comfortable definitely would recommend.
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onmo
Hi Jean,
Thank you for sharing your recent experience of applying for your Onmo card. It’s great to read that everything went smoothly and you felt well guided and informed throughout.
We appreciate your recommendation and hope you enjoy your new card.
Team Onmo
APR Sharp Rise - 22.9% > 59.9%
I’ve had my Onmo card since 2023 initially I loved it, the app was great and the APR was great, 22.8%.
However in 2025 just after the app had been upgraded and everything was moved over to Stripe, my APR shot up to 59.9% Needless to say, the card is paid off and frozen! I don’t want to close the account as it helps my overall score. It would be great if they sent both an email and a PDF letter notice about upcoming changes.
4. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onmo
Hi Bartlett,
Thank you for your review and sharing your feedback with us. We understand it is disappointing when there is a change in your APR which has had you no longer use it. We’ll also be sure to share your review with our teams regarding your request for us to provide a PDF version of the notice within our emails.
If you do ever need to get in touch about your account, you can chat with our Customer Services Team directly through the Onmo mobile app or by giving us a call on 0330 333 6000. We’re available Monday – Friday, 9am – 5pm.
Team Onmo
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