My experience with Eliza was excellent. She listened to all my concerns and did everything to work with me to find a solution that would work. She was very thoughtful, compassionate, knowledgeable,... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I purchased 2 air purifiers and so far I am very happy with them. And I am getting ready to purchase 2 more. My sister in law saw mine while she was here on vacation from Montana. She ordered 4 of the... Näytä lisää
I had an issue with my LM2 clipper, and the customer support team was incredibly helpful and responsive. Even though I am located in Venezuela, they guided me through the troubleshooting process and... Näytä lisää
Olivia was spectacular with understanding my issue and resolving it in a timely manner. My automatic cat feeder had started to malfunction after nearly 2 years of use, but their warranty policy allowe... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Established in 2018 by pet lover Terry, ONEISALL INC is dedicated to enhancing the bond between people and their furry friends. We tackle challenges head-on, never backing down. By harnessing cutting-edge technology, we revolutionize pet care with smart essentials like grooming kits, automatic feeders, and water fountains. Today, ONEISALL stands as a top-tier international pet brand, setting the standard for excellence in pet care.
Yhteystiedot
Kiina
- oneisall.com
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great customer service
I purchased the wrong item. Andrea helped get it resolved. Not only that, they didn’t require me to return the item. They just sent me the correct items, and 2 sets of them! Great service!
Great product and customer service!
I bought my water dish for my dogs and cat a few months ago. It works great and has been so easy to clean, especially compared to other water fountains I’ve had for my pets. I love this dish and it’s large enough to accommodate my two large dogs. I recently had a part break on my dog water dish, and although they did not have the replacement part available for me to buy, they gave me a discount to buy a new water dish. It was a great experience and I plan to keep buying from them in the future and will recommend this to all my friends. Thank you!
Customer service and guarentee
Having the grooming kit for almost a year I stated having problems with the trimmers working even though it showed a full charge. After contacting this company and a little trouble shooting it was determined that the trimmer head was defective. They immediately sent out a new on and it’s working like a charm! Definitely great customer service !!!!
Utterly amazing customer service
Utterly amazing customer service - Sue went above and beyond with help and replacing my dogs trimmers after they were making a werid Noise and cutting badly.
Replacement was made and came the next day - couldn’t fault the service and Sue - Highly recommend to everyone!
Excellent product, amazing customer service!
My cat is extremely happy with the new water fountain! Since we got it, she drinks so much more water than before and even plays with it from time to time, which is adorable. The fountain is excellent quality, runs quietly, and looks beautifully designed – it fits perfectly into our home and doesn't look like a typical pet accessory. The biggest advantage? It's cordless! No worries about the cat chewing on cables, and you can place it anywhere. Absolutely perfect.
As for the overall experience with Oneisall – I couldn't be happier. The delivery was incredibly fast, and the price is excellent for the quality you get. I had a small question about some filters that were shipped separately, and Andrea was super friendly and helpful, responding quickly with all the information and a tracking link. The whole experience from ordering to receiving everything was smooth and hassle-free.
Highly recommend both the product and the shop. Top experience all around!
Great products and awesome customer…
Great products and awesome customer service
Excellent customer service
Quick and easy warranty replacement I am very impressed with the quick…
I am very impressed with the quick response and helpfulness of your representative Sue. She helped get me a replacement after my fountain’s water pump stop working. Got my replacement in just a few days!
This company has the best customer…
This company has the best customer service I’ve ever dealt with. Sue was awesome on communicating through email. She answered all my questions. She got back to me and went above and beyond to make sure I was happy. I recommend this company to anybody who is looking for one of their products.
I had a great experience with…
I had a great experience with Oneisall’s customer service. Andrea was incredibly helpful, responsive, and professional throughout the entire process. She took the time to answer my questions and made sure my issue was resolved quickly and smoothly. It’s clear that she truly cares about the customers.
I’ve also been very happy with Oneisall’s products—they’re high quality, reliable, and thoughtfully designed. It’s refreshing to see a company that not only makes great products but also backs them up with excellent customer support.
Thank you, Andrea, and the Oneisall team for the outstanding service!
my cute air purifiers
I have received my cute air purifiers (2). They were very easy to set up and are now in service! Thanks to oneisall.com for sending additional filters due to a slight mixup. Great attention to customer needs and service.
I had a concern regarding the pump
I had a concern regarding the pump, they quickly sent me a replacement! No hassle! Very good customer service!
Outstanding customer service!
The customer service was outstanding! I placed an order and realized soon after that I had selected the wrong address. By the time I contacted support I was already notified that the order was shipped. Support still updated my address and sent me my order within a couple days!
I spoke with Andrea during this and she was very easy to work with!
Very Happy Pet Parent
I ordered the cat feeding and watering systems. Shipping was fast and free! Also, they honored my Capital One coupon...hurray! When I received the units they were better than I expected. They are very sturdy, well made, the apps worked on the first try, and my cat took to them like a duck to water. She was not scared at all by the new feeders. They work better than advertised! I am so happy with the purchase. Definitely buy from them, customer service is very responsive.
5/5 stars ⭐️⭐️⭐️⭐️⭐️
5/5 stars! 😊 Just got the Oneisall dog grooming vacuum and it's a GAME CHANGER! Not only does it vacuum up loose hair, but it also dries and grooms my pup in one go!🐶🐶🐶
HUGE shoutout to Andrea in customer service - super responsive, super helpful, and super nice! Answered all my newbie questions and got me up and running in no time.
If you're a pet parent looking to make grooming easier, look no further! 💯 recommend.
Thanks ⭐️⭐️⭐️⭐️⭐️ 😄
I love Oneisall products & cust ser…
I love Oneisall products and customer service is great. I always get a response from them and they resolve any issues I have that is beyond their control. I highly recommend all their products whether it the water bowls, grooming items or purifiers
Oneisall is legit.
Unlike other online brand, oneisall returned my call. Andrea helped to troubleshoot and replacement is on the way! The repititious email is a bit confusing.
I'm very disappointed in the customer…
I'm very disappointed in the customer service. I contacted them because The buzzer isn't cutting my dogs hair at all anymore. The buzzer claimed it has a lifetime guarantee but when I contacted customer service I was told the warranty is only for under two years. This is very disappointing! I'd never purchase this brand again.

Vastaus yritykseltä Oneisall
I purchased 3 air purifiers
I purchased 3 air purifiers. They are the greatest. After one day when the sun showed thru the window, no dust particles!!! The air smells fresh. I am no longer coughing. Especially at night. We have a large dog and a cat. Both heavy sheadders
Purchased the dog grooming kit also and it is fantastic. Bare minimum of animal hair noticed. Very manageable now and the animals love being " vacuumed"
I recommend these products very highly. The do work as advertised
Order concerns
Contacted customer service I thought I had part of my order missing but they told me it was shipped from another warehouse. They were very knowledgeable and helpful with my concerns and this product is awesome it’s the best setup we’ve ever had for grooming our pet.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







