Five stars for the beautiful Coleridge three-seater sofa. Special thanks to Michelle who assisted with the purchase of the sofa and to Jules who went the extra mile to resolve a couple of delivery is... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Sadly I received damaged candlesticks. Then I waited in for DPD to collect them on the arranged day and received notification they missed me (nobody came to the door). Sadly OKA don’t have any retur... Näytä lisää
Ela has been absolutely brilliant at helping me to complete a purchase via the online website. She was super responsive on the chat, answered all my questions and went above and beyond to help with my... Näytä lisää
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Went in for a wander. Claire was wonderfully helpful , finding us the right size tablecloth , and then napkins We were not sure of size , so she made us an online basket which we can complete onc... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
What is OKA all about? Simply put, it’s a love affair with living well. Since the very beginning, we’ve been on a mission to create things that make time spent with friends and family more memorable. We believe that’s the secret to living beautifully: enjoying it. OKA started small, with three women bringing unique designs from the Far East to shoppers in the West. Lady Annabel Astor, a serial entrepreneur on a mission to find special items to decorate her holiday home with, invited two friends along: her sister-in-law Sue Jones, whose decorating pedigree included stints at Jasper Conran and Colefax and Fowler, and Lucinda Waterhouse, a skilled horticulturist whose company made exquisite faux flowers. Together they set out to create a catalogue of charming home upgrades. From the start, the OKA team has called on talented artisans from all over the world to bring its ideas to life. Our furniture and homewares prioritise beauty, comfort and style, but we choose items for their integrity, not because they fit a prescribed look. The magic of OKA is the mix: hand-picked global treasures, rich textures and patterns, and timeless furniture profiles. It’s ever-changing but unwaveringly British; elegant and easy-going; sophisticated but never stiff. And our name? OKA is a phonetic take on ochre, a colour that nods to the East, yet feels innately British. A blend of cultures and aesthetics working in perfect harmony, which is at the heart of everything we do. Building on over two decades of collections, 13 experiential stores in the UK, a website, and an ideas-packed magazine, we’ve become a destination for lovers of home, season after season. And the more we continue to follow our passion for design, the more we inspire others to find theirs.
Yhteystiedot
Yhdistynyt kuningaskunta
- +44 1235 433930
- customerservice@oka.com
- oka.com
4,5
Erinomainen
7 t. arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent quality items and really…
Excellent quality items and really helpful staff
23. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Anna
Thank you for taking the time to share your lovely feedback. We are delighted to hear that you are pleased with the excellent quality of our items and found our team so supportive.
Your kind words mean a lot to us, and we will be sure to share your compliments with the team. We hope to welcome you back again soon.
Warm regards
OKA
Tom and Natasha were very helpful and…
Tom and Natasha were very helpful and got in touch to tell me I could get a bigger reduction on some of the furniture - brilliant.
27. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA
Dear H Bond
Thank you so much for sharing your wonderful feedback. We are absolutely delighted to hear that our Bath team went above and beyond to help you secure a fantastic saving on your new furniture. Providing such attentive and helpful service is always our goal, and it is incredibly rewarding to know we made your shopping experience so positive. We hope you thoroughly enjoy your new pieces and look forward to assisting you again in the future.
Warm regards
OKA
Excellent service
Excellent service from staff at knutsford branch. Special mention to Alice who went above and beyond. Very much appreciated.
25. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA
Dear Dorothy
We are thrilled to hear that you received such excellent service during your visit, and we will be sure to pass on your special recognition to Alice who went above and beyond to assist you. Your kind words are greatly appreciated, and we hope to welcome you back to our store again soon.
Best wishes
OKA
Sarah and colleagues at the Broadway…
Sarah and colleagues at the Broadway store are always extremely helpful when we go in, making the shopping experience enjoyable. It’s one of our first go-to shops for furniture and cushions!
27. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA
Dear Rebecca
We are so pleased to hear that you always receive such helpful service at our Broadway store and that it makes your shopping experience so enjoyable. It is wonderful to know we are one of your top choices for furniture and cushions, and we look forward to welcoming you back again soon.
Kindest regards
OKA
It’s a lovely rug and I am very pleased…
It’s a lovely rug and I am very pleased with it. It justifies five stars for appearance and quality and I only downgraded it to four because the delivery driver dumped it in an open shed in the pouring rain on some mud. I only saw it by chance but I was in the house and for the sale of another few yards he could have brought it to the door. I sympathise with his wish to keep out of the rain but still…….
22. lokakuuta 2026
Vastaus yritykseltä OKA
Dear George
We are happy to hear that you are pleased with the appearance and quality of your new rug, and we appreciate your positive feedback regarding the product itself. However, we are very concerned to learn about the delivery of your order, leaving your package in a wet, muddy outdoor area when you were home is unacceptable. Thank you for sharing your experience, as it helps us improve our service. We hope you continue to enjoy the rug in your home.
Kind regards
OKA
Always a fast and reliable delivery…
Always a fast and reliable delivery service, when I order from OKA. The lampshade is beautiful and quality too. Thank you.
23. lokakuuta 2026
Vastaus yritykseltä OKA
Dear L deB
We are delighted to hear that you are so pleased with your beautiful new lampshade and that your order arrived so quickly. It is wonderful to know that you can always rely on our delivery service to be fast and efficient. Thank you so much for taking the time to share your lovely feedback with us and your continued support.
Kind regards
OKA
Always tip top!
20. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Kath
Thank you for taking the time to share your feedback. We're delighted to hear you always have such a positive shopping experience at our Guildford store and we hope you love your new purchase.
Kind regards
OKA
Beautiful Candles Holder
Beautiful Candles Holder
Perfect size ..very stylish top quality
20. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Robert
Thank you for your kind words. We are delighted to hear that you are pleased with the style, size, and quality of your new candle holder. We truly appreciate you taking the time to share your positive experience.
Best wishes
OKA
Both members of staff were very…
Both members of staff were very friendly, pleasant and helpful!
20. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Diane
Thank you so much for your review. We are absolutely delighted to hear that our team members provided such a friendly, pleasant, and helpful experience during your visit to our Sunninghill store. Your kind feedback means a lot to us, and we will be sure to pass your lovely comments along to them. We look forward to welcoming you back again soon.
Warm regards
OKA
Very attractive olive oil dispenser
Very attractive olive oil dispenser, in between an ornament and a functional kitchen item. Very good custom and thoughtfully packaged.
20. lokakuuta 2026
Vastaus yritykseltä OKA
Dear JB
We are absolutely thrilled to hear that you are pleased with your new olive oil dispenser. It is wonderful to know that you appreciate both its aesthetic appeal and its functionality in your kitchen, as well as the care put into its packaging. Thank you so much for sharing your lovely feedback with us.
Kind regards
OKA
Delivery 22 .10.2026
Hello, we were told in the shop that the delivery person was going to place the carpet rug on the floor for us to see if we liked it . That did not happen , he placed the roll on the floor and walked off, we had to ask him to unpack and take the wrapping away .
Luckily we do like the rug , the colour is perfect .
Kind regards Siv o Peter Barlow
23. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Siv
We are glad you enjoyed your experience with the new rug and that the colour is perfect for your home. We appreciate you sharing this feedback with us. We acknowledge that our delivery service did not meet the standards promised in our store, as the courier did not lay the carpet out for you or proactively manage the packaging. We will address this with our delivery team to ensure our services are fully met in the future. Thank you for bringing this to our attention.
Kind regards
OKA
Vastaus yritykseltä OKA
Dear Amy
Thank you for taking the time to share your feedback. We are delighted to hear that you are pleased with your purchase and that they arrived safely and securely packaged. It is wonderful to know you plan to shop with us again, and we look forward to welcoming you back soon.
Kindest regards
OKA
I am really happy with my OKA purchases.The staff could not be more helpful, kind and always extremely pleasant. It’s a wonderful experience to go into the shop.
I am really happy with my OKA purchases.
The staff could not be more helpful, kind and always pleasant. It’s a wonderful experience to go into the shop.
20. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Gail
We are absolutely delighted to hear that you are so happy with your recent purchases. It is wonderful to know that our Knutsford team made your visit so pleasant and helpful, creating a truly enjoyable shopping experience. Your kind words mean a great deal to us, and we look forward to welcoming you back to the store very soon.
Warm regards
OKA
Great experience buying cushions at the…
Great experience buying cushions at the OKA Guildford store - spent a whole hour with Diana mocking up different combinations until we found a selection I loved. Quality product, unhurried styling advice. One very satisfied customer. Thank you!!
23. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Kate
We are absolutely delighted to hear about your wonderful experience. It is fantastic to know that you received such patient, unhurried guidance to help you find the perfect combinations for your home. We always aim to provide a relaxed and helpful service, and we are thrilled that you are so pleased with the quality of your new cushions. Thank you so much for sharing your lovely feedback.
Kindest regards
OKA
Item arrived damaged and i have heard…
Item arrived damaged and i have heard nothing
23. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Chrissie
We are truly sorry to hear that your item arrived in this condition and can see that you have been liaising directly with our customer service team and a replacement order has now been raised.
Please do accept our sincere apologies for the disappointment and inconvenience caused and we thank you for bringing this to our attention.
Kind regards
OKA
Vastaus yritykseltä OKA
Dear Kay
Thank you for your wonderful feedback. We are so pleased to hear that you are delighted with your new lamp and that it arrived quickly and safely packaged. We truly appreciate you taking the time to share your experience with us.
Warm regards
OKA
Welcoming staff.
We called in to the Oka showroom near Hungerford. The staff greeted us warmly. We looked around for a good 15 minutes, without being pounced on by staff. We found an item to purchase and the young staff member was very helpful and obliging. Nothing as too much trouble.
Lovely store, well set out, lovely products.
22. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Jenny
Thank you for sharing your experience of visiting our Marlborough store. It is wonderful to hear that you felt warmly welcomed and were able to browse at your own leisure before receiving such helpful and accommodating assistance with your purchase.
We are delighted that you enjoyed the beautiful layout of the store and our product range. Your kind feedback is greatly appreciated, and we look forward to welcoming you back in the future.
Kindest regards
OKA
Item was extremely well packed and…
Item was extremely well packed and arrived in perfect condition. Easy to track delivery and excellent communication throughout.
23. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Paul
We are delighted to hear that your order arrived safely and in immaculate condition. It is wonderful to know that you found our tracking system easy to use and that you felt well-informed by our communication throughout the delivery process. Thank you so much for sharing your positive experience with us.
Kind regards
OKA
Amazing staff & love our furniture .
Amazing staff & love our furniture ..
Lucy was our assistant such a gorgeous young lady
20. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Tracy
We are absolutely thrilled to hear that you are loving your new furniture and had such a wonderful experience with our Bicester outlet team. It is always our goal to provide helpful and pleasant service, and we will be sure to share your lovely compliments with Lucy. Thank you so much for taking the time to share your feedback, and we hope you enjoy your beautiful new pieces for many years to come.
Best wishes
OKA
Oka is a fabulous high end company that…
Oka is a fabulous high end company that has beautiful furniture and textiles … never disappoints with highest quality finish colour and design…
Always a treat …
Super fast delivery too
23. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Sara
Thank you so much for your wonderful feedback. We are absolutely thrilled to hear that you are consistently delighted with the exceptional quality, beautiful finishes, and unique designs of our furniture and textiles. It is also fantastic to know that our prompt delivery service helped make your experience even more enjoyable. Your support means the world to us, and we look forward to helping you find more beautiful pieces for your home in the future.
Best wishes
OKA
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