Five stars for the beautiful Coleridge three-seater sofa. Special thanks to Michelle who assisted with the purchase of the sofa and to Jules who went the extra mile to resolve a couple of delivery is... Näytä lisää
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Sadly I received damaged candlesticks. Then I waited in for DPD to collect them on the arranged day and received notification they missed me (nobody came to the door). Sadly OKA don’t have any retur... Näytä lisää
Ela has been absolutely brilliant at helping me to complete a purchase via the online website. She was super responsive on the chat, answered all my questions and went above and beyond to help with my... Näytä lisää
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Went in for a wander. Claire was wonderfully helpful , finding us the right size tablecloth , and then napkins We were not sure of size , so she made us an online basket which we can complete onc... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
What is OKA all about? Simply put, it’s a love affair with living well. Since the very beginning, we’ve been on a mission to create things that make time spent with friends and family more memorable. We believe that’s the secret to living beautifully: enjoying it. OKA started small, with three women bringing unique designs from the Far East to shoppers in the West. Lady Annabel Astor, a serial entrepreneur on a mission to find special items to decorate her holiday home with, invited two friends along: her sister-in-law Sue Jones, whose decorating pedigree included stints at Jasper Conran and Colefax and Fowler, and Lucinda Waterhouse, a skilled horticulturist whose company made exquisite faux flowers. Together they set out to create a catalogue of charming home upgrades. From the start, the OKA team has called on talented artisans from all over the world to bring its ideas to life. Our furniture and homewares prioritise beauty, comfort and style, but we choose items for their integrity, not because they fit a prescribed look. The magic of OKA is the mix: hand-picked global treasures, rich textures and patterns, and timeless furniture profiles. It’s ever-changing but unwaveringly British; elegant and easy-going; sophisticated but never stiff. And our name? OKA is a phonetic take on ochre, a colour that nods to the East, yet feels innately British. A blend of cultures and aesthetics working in perfect harmony, which is at the heart of everything we do. Building on over two decades of collections, 13 experiential stores in the UK, a website, and an ideas-packed magazine, we’ve become a destination for lovers of home, season after season. And the more we continue to follow our passion for design, the more we inspire others to find theirs.
Yhteystiedot
Yhdistynyt kuningaskunta
- +44 1235 433930
- customerservice@oka.com
- oka.com
4,5
Erinomainen
7 t. arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
My piece of furniture is delightful
My piece of furniture is delightful! The most wonderful addition to our home. The ordering process, from start to delivery, was professional and extremely efficient. Thank you, OKA !
24. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Jackie
We are absolutely thrilled to hear that you are delighted with your new furniture. It is wonderful to know that you experienced such a seamless and professional service from the moment you placed your order all the way through to its delivery.
Thank you so much for sharing your lovely feedback with us.
Best wishes
OKA
Alice in Knutsford very helpful and…
Alice in Knutsford very helpful and enthusiastic! Lovely shopping experience thankyou 😊
24. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Alison
We are delighted to hear that you had such a lovely shopping experience and received such enthusiastic and helpful assistance during your visit. Your kind feedback will be shared with the Knutsford store team, and we look forward to welcoming you back again soon.
Warm regards
OKA
Excellent customer service when dealing…
Excellent customer service when dealing with the order as well as a return
15. lokakuuta 2026
Vastaus yritykseltä OKA
Der Mrs Ellis
Thank you for your wonderful feedback. We are so pleased to hear that you experienced such helpful support during both the initial purchase and the return process. We truly appreciate you taking the time to share your positive experience with us.
Kind regards
OKA
Excellent customer experience
Excellent customer experience, knowledgeable & friendly staff
24. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Marcella
Thank you so much for taking the time to share your feedback. We are absolutely thrilled to hear that you had such a wonderful experience in our Broadway store.
Your kind words mean a great deal to us, and we will be sure to pass your lovely comments along to the team. We look forward to welcoming you back again in the near future.
Best wishes
OKA
I love that store and the service is…
I love that store and the service is always good
24. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Nicole
Thank you so much for your wonderful feedback. We are absolutely delighted to hear that you love visiting our Chelsea store and that our team consistently provides you with such great service. Your support means a lot to us, and we look forward to welcoming you back to our store very soon.
Best wishes
OKA
Wonderful sofa and well thought out…
Wonderful sofa and well thought out selection in the shop. Some issues with delivery but the OKA team was very helpful in resolving them.
21. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Chris
We are delighted to hear that you are pleased with your new sofa and enjoyed the selection in our Chelsea store. While we regret that there were some difficulties with the delivery of your order, we are very glad our team was able to step in and resolve the situation quickly and helpfully for you. Thank you so much for sharing your feedback, and we hope you enjoy your new furniture.
Kindest regards
OKA
Vastaus yritykseltä OKA
Dear Consumer
We are sorry that one of your packages has not been received. A member of our customer service team will investigate this with DPD and will contact you directly to resolve.
Please accept our apologies for the inconvenience caused.
Kind regards
OKA
Excellent customer service- as always. Thank you
Excellent customer service- as always.
24. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Judith
Thank you for your wonderful feedback and continued support. We’re delighted to know our Fenwick Newcastle team continue to make such a positive impression.
Your kind words will mean a great deal to everyone in store, and we look forward to welcoming you back again soon.
Warm regards
OKA
Excellent quality
Excellent quality. More affordable in sale with 30% discount. Attention to detail when packaging.
24. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Emma
We are glad you enjoyed your experience in our Knutsford store and were able to take advantage of our recent promotion and we are pleased you are happy with your purchase. We truly appreciate your feedback and hope that you will visit us again soon.
Kind regards
OKA
Frame is nice however the colour is…
Frame is nice however the colour is different to the advertised image. I contacted OKA about this and they haven't got back to me yet. Been a few days.
21. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Tim
We regret that the appearance of the picture frame you received did not match your expectations based on the image displayed. We can see that you are in direct contact with our customer service team, who will assist with your enquiry.
Thank you for taking the time to share your feedback with us and we apologise for the disappointment caused.
Kind regards
OKA
I have had a great experience at Oka…
I have had a great experience at Oka Marlborough with Debbie and Beth. Debbie has assisted me a number of times and each time her help has been invaluable.
23. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA
Dear SP
We are so pleased to hear about your wonderful experiences at our Marlborough store. It is lovely to know that Debbie and Beth have provided such invaluable assistance during your visits, and we will be sure to pass your kind feedback on to them. We look forward to welcoming you back again soon.
Kind regards
OKA
I absolutely love the Oka Chelsea…
I absolutely love the Oka Chelsea store! The Olatra vase looks beautiful with the Grape Leaf, Lingonberry and Dancing Orchid stems — such a gorgeous combination. The quality is excellent, and I find the prices very reasonable for such beautiful pieces. Oka is my favourite store for home accessories, and the staff are absolutely wonderful. Always a pleasure to shop here ♥️
24. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA
Dear M Kamran
We are absolutely thrilled to hear how much you enjoy visiting our Chelsea store and that your new floral arrangement looks so beautiful in your home. It is wonderful to know that you are pleased with the quality and value of our pieces, and that our team made your shopping experience so pleasant. Thank you for sharing your lovely feedback, and we look forward to welcoming you back soon.
Kindest regards
OKA
Lovely Cocktail Caninet
Lovely Cocktail Caninet, delivered before expected re-stock date. Quality is lovely, looking forward to filling it😁
24. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Shirley
We are thrilled that you are happy with your beautiful new cabinet and that it arrived sooner than expected. Thank you for sharing your experience and we hope you have a wonderful time stocking it up!
Warm regards
OKA
Vastaus yritykseltä OKA
Dear Deborah
We are glad you enjoyed your experience with our prompt delivery and our selection of classic and enduring items. Thank you for your positive feedback.
Kind regards
OKA
Exceptional customer care and good…
Exceptional customer care and good delivery service
24. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Olivettispaghetti
Thank you for taking the time to share your experience. We are absolutely delighted to hear that you received outstanding support from our Marlow team and that our delivery service met your expectations.
Your wonderful feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back again soon.
Warm regards
OKA
The girls are so helpful and…
The girls are so helpful and professional , always a pleasure to shop there.
24. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Susan
We are absolutely delighted to hear that you always have such a wonderful experience shopping with us. It is fantastic to know that our Marlow team's helpful and professional service makes your visits so enjoyable. Thank you so much for sharing your lovely feedback, and we look forward to welcoming you back again soon.
Kind regards
OKA
The attention to detail staff very…
The attention to detail staff very helpful and fully advised including delivery. Will certainly shop again with Oka
24. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Sue
Thank you so much for your wonderful feedback. We are delighted to hear that our Broadway team provided such attentive and helpful guidance throughout your purchase and delivery process. It is fantastic to know you had such a positive experience, and we truly look forward to welcoming you back again in the future.
Best wishes
OKA
Vastaus yritykseltä OKA
Dear Customer
Thank you so much for your kind feedback. We are delighted to hear that you had such a positive and supportive experience with our Harrogate team, and we hope to welcome you back again very soon.
Kindest regards
OKA
Very nice store and great salesperson
Very nice store and great salesperson. We bought a selection of products in store, faux flowers and a table lamp and shade.. Love them all
21. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Guest
We are absolutely delighted to hear that you had such a wonderful experience shopping at our Marlow store and received excellent assistance from our team. It is fantastic to know that you are so pleased with your new lighting and floral pieces, and we hope they bring a beautiful touch to your home. Thank you so much for sharing your lovely feedback.
Kindest regards
OKA
Excellent quality items and really…
Excellent quality items and really helpful staff
23. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Anna
Thank you for taking the time to share your lovely feedback. We are delighted to hear that you are pleased with the excellent quality of our items and found our team so supportive.
Your kind words mean a lot to us, and we will be sure to share your compliments with the team. We hope to welcome you back again soon.
Warm regards
OKA
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