Five stars for the beautiful Coleridge three-seater sofa. Special thanks to Michelle who assisted with the purchase of the sofa and to Jules who went the extra mile to resolve a couple of delivery is... Näytä lisää
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I’ve only given a 3 star due to my disappointment in store and subsequent lack of contact following my email / website feedback. I purchased two items totalling £205 and asked (at the til) if they... Näytä lisää
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Ela has been absolutely brilliant at helping me to complete a purchase via the online website. She was super responsive on the chat, answered all my questions and went above and beyond to help with my... Näytä lisää
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Went in for a wander. Claire was wonderfully helpful , finding us the right size tablecloth , and then napkins We were not sure of size , so she made us an online basket which we can complete onc... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
What is OKA all about? Simply put, it’s a love affair with living well. Since the very beginning, we’ve been on a mission to create things that make time spent with friends and family more memorable. We believe that’s the secret to living beautifully: enjoying it. OKA started small, with three women bringing unique designs from the Far East to shoppers in the West. Lady Annabel Astor, a serial entrepreneur on a mission to find special items to decorate her holiday home with, invited two friends along: her sister-in-law Sue Jones, whose decorating pedigree included stints at Jasper Conran and Colefax and Fowler, and Lucinda Waterhouse, a skilled horticulturist whose company made exquisite faux flowers. Together they set out to create a catalogue of charming home upgrades. From the start, the OKA team has called on talented artisans from all over the world to bring its ideas to life. Our furniture and homewares prioritise beauty, comfort and style, but we choose items for their integrity, not because they fit a prescribed look. The magic of OKA is the mix: hand-picked global treasures, rich textures and patterns, and timeless furniture profiles. It’s ever-changing but unwaveringly British; elegant and easy-going; sophisticated but never stiff. And our name? OKA is a phonetic take on ochre, a colour that nods to the East, yet feels innately British. A blend of cultures and aesthetics working in perfect harmony, which is at the heart of everything we do. Building on over two decades of collections, 13 experiential stores in the UK, a website, and an ideas-packed magazine, we’ve become a destination for lovers of home, season after season. And the more we continue to follow our passion for design, the more we inspire others to find theirs.
Yhteystiedot
Yhdistynyt kuningaskunta
- +44 1235 433930
- customerservice@oka.com
- oka.com
4,5
Erinomainen
7 t. arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
fast and efficient
20. lokakuuta 2026
Vastaus yritykseltä OKA
Der HC
We are pleased that arranging your delivery was a smooth, swift, and efficient process. Thank you for taking the time to share your positive experience with us.
Kind regards
OKA
Great experience
Great experience, staff v informative and helpful, good selection of lampshades which was what we wanted
25. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Jackie
We are so pleased to hear that you had such a wonderful experience with us and that our team could provide you with helpful and informative guidance. It is fantastic to know you found the perfect lampshade from our collection, and we truly appreciate you taking the time to share your lovely feedback.
Kindest regards
OKA
Very realistic but expensive when you…m
Very realistic but expensive when you add £10 for postage … 2 hydrangeas….
22. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Alan
Thank you for taking the time to share your feedback and we are pleased that you are happy with your hydrangeas. We appreciate your support.
Kind regards
OKA
As always excellent service from the…
As always excellent service from the team in Broadway.
22. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Lynnette
Thank you for your wonderful feedback and continued support. We are absolutely delighted to hear that our Broadway team has looked after you so well once again.
We truly appreciate you taking the time to share your experience, and we will be sure to pass your kind comments on to everyone in the store. We look forward to welcoming you back again soon.
Warm regards
OKA
I love my items from Oka
I love my items from Oka. Great quality and style. My only issue was wait time for one of the items was quite long and because they were both being sent together, it took a while. However, both items are gorgeous. Thank you
22. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Dee
Thank you so much for your lovely feedback. It is wonderful to hear that you are delighted with the style and quality of your new pieces.
We are sorry for the delay in receiving your order due to one of your items being on pre-order. We understand that waiting can be frustrating, and we truly appreciate your patience. It is wonderful to know that both items were worth the wait and that you are pleased with them.
Kindest regards
OKA
Sarah was excellent
Sarah was excellent - so helpful with advice and very personable.
26. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA
Dear Catriona
We are absolutely delighted to hear that you received such helpful advice and warm, friendly service during your recent visit to our Broadway store. Thank you so much for taking the time to share this wonderful feedback, which we will gladly pass along.
Kindest regards
OKA
Vastaus yritykseltä OKA
Dear Maureen
Thank you for taking the time to share your feedback. We are absolutely delighted to hear that you are pleased with the beautiful design and quality of your new mugs. Your kind words are greatly appreciated.
Warm regards
OKA
Great products
24. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Mrs Delany
We're so pleased to hear that you enjoyed your shopping experience at our Redbrick Mill store and we hope that you are happy with your purchase. Thank you for your kind feedback.
Warm regards
OKA
I live in the USA and am so sorry you…
I live in the USA and am so sorry you have closed all the stores here! I hope one day u will come back. I love so many of your prints, tables, lamps, etc. Lottie was so helpful and darling!! It was a fun happy shopping experience. Thank you!
23. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Janet
We are so grateful for your kind words and are thrilled that you had such a wonderful and happy shopping experience with us. It is incredibly rewarding to hear how much you love our prints, tables, and lighting. We are also so pleased that Lottie provided such helpful and friendly service to assist you.
While we are sad to have closed our physical locations in your area, your warm support means the world to us, and we truly hope to be able to welcome you back in the future.
Best wishes
OKA
Vastaus yritykseltä OKA
Dear Mrs Campbell
Thank you so much for sharing your feedback. We are thrilled to hear that your order arrived promptly and that you experienced a smooth and hassle-free service.
We truly appreciate your support and look forward to welcoming you back in the future.
Kind regards
OKA
Lovely sofa, rug and cushions. Emma has great design flair.
I found the sofa that I had seen online and not only bought that but with Emma’s help bought a rug and two cushions! She is very professional, personable and has great flair. Very pleased with my purchases and a big thank you to Emma. My little snug looks fab!
27. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA
Dear Mrs Goss
We are absolutely delighted to hear that you found the perfect sofa and that you received such wonderful, creative assistance in choosing a matching rug and cushions to complete your space. It is fantastic to know that your new items have come together so beautifully to make your snug look fabulous. Thank you for sharing your lovely feedback, and we hope you enjoy your newly styled room.
Best wishes
OKA
Very pleased with lampshade able to buy…
Very pleased with lampshade able to buy in sale. Perfect for the expensive standard lamp we bought few weeks earlier which wasn’t in sale unfortunately
21. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Mary
We are delighted to hear that you are pleased with your new lampshade and that it complements your recently purchased standard lamp so beautifully. It is wonderful to know that you were able to secure a great find in our sale to complete the look of your room. Thank you so much for sharing your feedback with us.
Warm regards
OKA
Vastaus yritykseltä OKA
Dear Alan
Thank you for taking the time to leave your review. We are delighted to hear that your order arrived exactly as expected and that you are pleased with your purchase.
We truly appreciate your feedback and hope to welcome you back again soon.
Kindest regards
OKA
Easy to deal with
Easy to deal with, delivery was easy to organise, quick and eficient
1. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Henry
Thank you for your wonderful feedback. We are so pleased to hear that you found us easy to deal with and that arranging your delivery was a smooth, swift, and efficient process. We truly appreciate you taking the time to share your positive experience with us.
Kind regards
OKA
Friendly and efficient team Debbie and…
Friendly and efficient team Debbie and Anne extremely helpful
28. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA
Dear Clare
We are so pleased to hear that you received such friendly and efficient service during your recent visit to our Marlborough team. It is wonderful to know that Debbie and Anne were so helpful, and we will be sure to pass your lovely feedback on to them. Thank you for taking the time to share your experience.
Kind regards
OKA
My piece of furniture is delightful
My piece of furniture is delightful! The most wonderful addition to our home. The ordering process, from start to delivery, was professional and extremely efficient. Thank you, OKA !
24. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Jackie
We are absolutely thrilled to hear that you are delighted with your new furniture. It is wonderful to know that you experienced such a seamless and professional service from the moment you placed your order all the way through to its delivery.
Thank you so much for sharing your lovely feedback with us.
Best wishes
OKA
Alice in Knutsford very helpful and…
Alice in Knutsford very helpful and enthusiastic! Lovely shopping experience thankyou 😊
24. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Alison
We are delighted to hear that you had such a lovely shopping experience and received such enthusiastic and helpful assistance during your visit. Your kind feedback will be shared with the Knutsford store team, and we look forward to welcoming you back again soon.
Warm regards
OKA
Excellent customer service when dealing…
Excellent customer service when dealing with the order as well as a return
15. lokakuuta 2026
Vastaus yritykseltä OKA
Der Mrs Ellis
Thank you for your wonderful feedback. We are so pleased to hear that you experienced such helpful support during both the initial purchase and the return process. We truly appreciate you taking the time to share your positive experience with us.
Kind regards
OKA
Excellent customer experience
Excellent customer experience, knowledgeable & friendly staff
24. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Marcella
Thank you so much for taking the time to share your feedback. We are absolutely thrilled to hear that you had such a wonderful experience in our Broadway store.
Your kind words mean a great deal to us, and we will be sure to pass your lovely comments along to the team. We look forward to welcoming you back again in the near future.
Best wishes
OKA
I love that store and the service is…
I love that store and the service is always good
24. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Nicole
Thank you so much for your wonderful feedback. We are absolutely delighted to hear that you love visiting our Chelsea store and that our team consistently provides you with such great service. Your support means a lot to us, and we look forward to welcoming you back to our store very soon.
Best wishes
OKA
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