Five stars for the beautiful Coleridge three-seater sofa. Special thanks to Michelle who assisted with the purchase of the sofa and to Jules who went the extra mile to resolve a couple of delivery is... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Broadway- helped by an amazing chap called Paul. Couldn’t have been more helpful. Nothing was too much trouble. He made great suggestions and followed up with delivery information. Excellent service!
Yritys on vastannut
Ela has been absolutely brilliant at helping me to complete a purchase via the online website. She was super responsive on the chat, answered all my questions and went above and beyond to help with my... Näytä lisää
Yritys on vastannut
Went in for a wander. Claire was wonderfully helpful , finding us the right size tablecloth , and then napkins We were not sure of size , so she made us an online basket which we can complete onc... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
What is OKA all about? Simply put, it’s a love affair with living well. Since the very beginning, we’ve been on a mission to create things that make time spent with friends and family more memorable. We believe that’s the secret to living beautifully: enjoying it. OKA started small, with three women bringing unique designs from the Far East to shoppers in the West. Lady Annabel Astor, a serial entrepreneur on a mission to find special items to decorate her holiday home with, invited two friends along: her sister-in-law Sue Jones, whose decorating pedigree included stints at Jasper Conran and Colefax and Fowler, and Lucinda Waterhouse, a skilled horticulturist whose company made exquisite faux flowers. Together they set out to create a catalogue of charming home upgrades. From the start, the OKA team has called on talented artisans from all over the world to bring its ideas to life. Our furniture and homewares prioritise beauty, comfort and style, but we choose items for their integrity, not because they fit a prescribed look. The magic of OKA is the mix: hand-picked global treasures, rich textures and patterns, and timeless furniture profiles. It’s ever-changing but unwaveringly British; elegant and easy-going; sophisticated but never stiff. And our name? OKA is a phonetic take on ochre, a colour that nods to the East, yet feels innately British. A blend of cultures and aesthetics working in perfect harmony, which is at the heart of everything we do. Building on over two decades of collections, 13 experiential stores in the UK, a website, and an ideas-packed magazine, we’ve become a destination for lovers of home, season after season. And the more we continue to follow our passion for design, the more we inspire others to find theirs.
Yhteystiedot
Yhdistynyt kuningaskunta
- +44 1235 433930
- customerservice@oka.com
- oka.com
4,5
Erinomainen
7 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
A truly beautiful rug
Delivery was on time. The quality of the rug is exceptional and I am thrilled with it.
28. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Customer,
How lovely to hear that you're thrilled with your new rug and its exceptional quality.
We're also pleased that your delivery arrived on time. Thank you for your wonderful feedback, and we hope your rug makes a beautiful addition to your home.
Kind regards,
OKA
Vastaus yritykseltä OKA
Dear David,
Thank you for your lovely feedback. We're delighted that you enjoy our products and that our Tunbridge Wells team provided such friendly and professional service.
We'll be sure to share your kind words with the team, and we look forward to welcoming you back soon.
Kind regards,
OKA
Going the extra mile - Oka Marlow
I emailed Oka Marlow to see if they had stock of an item I was after - Thermis Marble Bowl. Ela kindly replied and confirmed Marlow had 1 left she kindly put this on hold for me until I could collect the next day. Friendly and helpful staff make the store! Thank you for all your help Ela!
1. marraskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA
Dear Charlotte,
What lovely feedback! We're delighted that Ela was able to reserve the Thermis Marble Bowl for you and make your shopping experience so straightforward.
It's wonderful to hear that her friendly and helpful service made such a difference. We'll be sure to share your kind words with her and the Marlow team.
Thank you for choosing OKA, and we hope to welcome you back soon.
Kind regards,
OKA
Oka now use AIT delivery service
Oka now use AIT delivery service
We bought 5 items that required delivery
Totalling £3500 -
We will never buy an item from OKA again that requires delivery
Appalling customer service
29. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Deborah
Thank you for sharing your feedback. We are very sorry to learn that our delivery service fell short of expectations for your recent orders. Should you require any assistance, or would like to discuss this further, please do not hesitate to contact our customer service team, on 03330 042 042, who will be happy to help.
Kind regards
OKA
Lovely ladies very polite and helpful
Lovely ladies very polite and helpful. Good quality product warm soft just delightful
28. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Martyne,
What lovely feedback! We're delighted that you're so pleased with your purchase and that our Redbrick team made your visit such an enjoyable experience.
We'll be sure to pass your kind words on to the team. Thank you for choosing OKA, and we hope to welcome you back soon.
Kind regards,
OKA
Vastaus yritykseltä OKA
Dear Customer,
Thank you for your kind feedback. We're delighted that you're happy with both your purchase and the delivery service you received.
We hope you enjoy your new addition to your home.
Kind regards,
OKA
Loved my cordless table lamp
Loved my cordless table lamp, wine glasses and paperweight. Brilliantly packed, too.
27. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Judy,
It's wonderful to hear that you're so happy with your new lamp, wine glasses and paperweight.
We're also delighted that everything arrived safely and was so well packaged. Thank you for your lovely feedback, and we hope you enjoy your beautiful new additions.
Kind regards,
OKA
A mixed bag….Order and delivery were handled well…
Order and delivery were handled very well, efficient and on time.
The tables are well made. However I am questioning your description of the colour being ‘blackened bronze’? The tables are solid black - there is no trace of bronze. This is misleading and disappointing - not at all OKA style.
29. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Erika
Thank you for sharing your feedback regarding your recent order and the quality of your side tables. We are pleased that delivery arrived promptly, but we recognise your disappointment with the finish/colour not matching your expectations.
Should you require any assistance please do reach out to our customer service team, on 03330 042042, who will be happy to help.
Kind regards
OKA
Vastaus yritykseltä OKA
Dear Mrs F
Thank you for your kind review. We're delighted that you're happy with the service you received.
We really appreciate your support and hope that you are happy with your purchase.
Warm regards
OKA
I am very happy with my new Oka small…
I am very happy with my new Oka small side table! It’s the perfect size for my space and the quality is fantastic—it feels sturdy and well-made. It adds a nice touch to the room without being overwhelming. Highly recommend if you’re looking for a stylish, functional piece!
29. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Mr Thomas
We are absolutely thrilled to hear that your new side table is the perfect fit for your home. It is wonderful to know that you are so pleased with its sturdy quality and stylish, functional design. Thank you so much for sharing your lovely feedback and for highly recommending this piece.
Kind regards
OKA
From the initial order through to…
From the initial order through to delivery (which came really quickly), I was kept informed of progress. There is a slight tear in the shade however it doesnt really notice but otherwise very happy with the overall experience
29. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Michele,
We're pleased to hear that your order arrived quickly and that you were kept well informed throughout the process.
We're sorry to hear about the small tear in your lampshade, however, and appreciate you bringing this to our attention. If you'd like any assistance, please contact our Customer Experience team, who will be happy to help.
Thank you for your lovely feedback, and we hope you enjoy your purchase.
Kind regards,
OKA
All very nice things
All very nice things. A little in the expensive side but regular discounts mean I them make a purchase of a few items I wouldn’t normally do.
Delivery is sometimes a little slow
27. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Angela
We appreciate you taking the time to share your review and are glad that you enjoy our beautiful selection, and that our promotional offers help you find special items. Thank you for sharing this feedback.
Kind regards
OKA
I absolutely love my lamp shade
I absolutely love my lamp shade. Classic and class, beautifully made.
Only issue we had was at point of paying, as two payments were taken which resulted in a few calls back and forth but we were reimbursed eventually
29. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Sheri,
We're delighted that you love your new lampshade and appreciate its beautiful craftsmanship.
We're sorry there was an issue with the payment process and that it took several calls to resolve. We're glad the additional payment was refunded, and we'll share your feedback with the relevant team.
Thank you for your patience and for taking the time to share your experience.
Kind regards,
OKA
Vastaus yritykseltä OKA
Dear Ms Pack
Thank you for taking the time to share your feedback and we are happy to hear that your delivery arrived on time, and we hope that you are pleased with your new items.
Kindest regards
OKA
Arrived on time
Arrived on time , delivery men very good and apologised that the packaging was damaged - sustained in the warehouse not in transit to us.
28. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Mr Ryan,
We're pleased to hear that your delivery arrived on time and that the delivery team provided such good service.
We're sorry to hear about the damaged packaging and appreciate you bringing this to our attention. We'll share your feedback with the relevant team.
Thank you for taking the time to leave a review.
Kind regards,
OKA
Great website with the most beautiful…
Great website with the most beautiful content.
The lamp is exquisite and the delivery, albeit a tad expensive was super quick and very well packaged.
28. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Andrea,
It's wonderful to hear that you enjoyed browsing our website and that your new lamp has exceeded your expectations.
We're pleased it arrived so quickly and safely, and we appreciate your feedback regarding the delivery cost, which we'll share with the relevant team.
Thank you for your lovely review, and we hope your lamp looks beautiful in your home.
Kind regards,
OKA
As ever a great trip to Oka to look at…
As ever a great trip to Oka to look at some chairs. Friendly and helpful staff, but also allowed to browse in a relaxed way and ask questions as we wished.
The store is beautifully laid out and it is always a pleasure to visit.
25. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Ms Bennet,
It's lovely to hear that you always enjoy visiting our Chelsea store and appreciate the relaxed atmosphere.
We're delighted that the team struck the right balance between giving you space to browse and being on hand whenever you needed advice.
Thank you for your continued support, and we look forward to welcoming you back again soon.
Kind regards,
OKA
I was under the impression that I'd…
I was under the impression that I'd ordered three cushions, instead of which I received one cushion cover only. Very disappointing!
28. lokakuuta 2026
Vastaus yritykseltä OKA
Dear James
Thank you for taking time to share your feedback. We can confirm that there is only one cushion cover on your order and apologise if you thought that you had ordered three.
Should you require any assistance, please do reach out to our customer service team who will be happy to help.
Kind regards
OKA
Zoe was extremely helpful and had some…
Zoe was extremely helpful and had some really good ideas great service 🥰
31. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OKA
Dear Sally,
It's wonderful to hear that Zoe's ideas and helpful advice made such a positive impression during your visit to our Harrogate store.
Thank you for your lovely feedback. We'll be sure to share your kind words with her, and we hope to welcome you back soon.
Kind regards,
OKA
Very helpful staff
I called in to buy some lovely green glasses that had been put aside for me and decided to buy a diffuser for my friends birthday . The staff went out of their way to be helpful and even offered to gift wrap the diffuser which they did beautifully using gorgeous paper and ribbons.
I left a very happy customer 😄
25. lokakuuta 2026
Vastaus yritykseltä OKA
Dear Nikki,
What lovely feedback! We're delighted that our Broadway team made your visit so special.
It's wonderful to hear that they went the extra mile with the beautiful gift wrapping. We hope your friend loves the diffuser!
Thank you for your kind words. We'll be sure to share them with the team, and we look forward to welcoming you back soon.
Kind regards,
OKA
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.