OKA Arvostelua 

7 207
•
TrustScore 4.5/5 tähteä

4,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Went in for a wander. Claire was wonderfully helpful , finding us the right size tablecloth , and then napkins We were not sure of size , so she made us an online basket which we can complete onc... Näytä lisää

Saanut 5/5 tähteä

Broadway- helped by an amazing chap called Paul. Couldn’t have been more helpful. Nothing was too much trouble. He made great suggestions and followed up with delivery information. Excellent service!

Saanut 5/5 tähteä

I absolutely love my lamp shade. Classic and class, beautifully made. Only issue we had was at point of paying, as two payments were taken which resulted in a few calls back and forth but we were... Näytä lisää

Saanut 5/5 tähteä

Fantastic service and quality product - we spotted the red version of the lights by chance in OKA in Fenwick. The very helpful staff member arranged our order of two lights - one red and one green. Th... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Huonekaluliike
  2. ja myös
  3. Sisustusliike
  4. Valaisinliike

Yrityksen kirjoittama

What is OKA all about? Simply put, it’s a love affair with living well. Since the very beginning, we’ve been on a mission to create things that make time spent with friends and family more memorable. We believe that’s the secret to living beautifully: enjoying it. OKA started small, with three women bringing unique designs from the Far East to shoppers in the West. Lady Annabel Astor, a serial entrepreneur on a mission to find special items to decorate her holiday home with, invited two friends along: her sister-in-law Sue Jones, whose decorating pedigree included stints at Jasper Conran and Colefax and Fowler, and Lucinda Waterhouse, a skilled horticulturist whose company made exquisite faux flowers. Together they set out to create a catalogue of charming home upgrades. From the start, the OKA team has called on talented artisans from all over the world to bring its ideas to life. Our furniture and homewares prioritise beauty, comfort and style, but we choose items for their integrity, not because they fit a prescribed look. The magic of OKA is the mix: hand-picked global treasures, rich textures and patterns, and timeless furniture profiles. It’s ever-changing but unwaveringly British; elegant and easy-going; sophisticated but never stiff. And our name? OKA is a phonetic take on ochre, a colour that nods to the East, yet feels innately British. A blend of cultures and aesthetics working in perfect harmony, which is at the heart of everything we do. Building on over two decades of collections, 13 experiential stores in the UK, a website, and an ideas-packed magazine, we’ve become a destination for lovers of home, season after season. And the more we continue to follow our passion for design, the more we inspire others to find theirs.


Yhteystiedot


4,5

Erinomainen

TrustScore 4.5/5 tähteä

7 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(7 207)

3 291 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

All very nice things

All very nice things. A little in the expensive side but regular discounts mean I them make a purchase of a few items I wouldn’t normally do.
Delivery is sometimes a little slow

27. lokakuuta 2026
OKA-logo

Vastaus yritykseltä OKA

Dear Angela

We appreciate you taking the time to share your review and are glad that you enjoy our beautiful selection, and that our promotional offers help you find special items. Thank you for sharing this feedback.

Kind regards
OKA

Saanut 5/5 tähteä

I absolutely love my lamp shade

I absolutely love my lamp shade. Classic and class, beautifully made.

Only issue we had was at point of paying, as two payments were taken which resulted in a few calls back and forth but we were reimbursed eventually

29. lokakuuta 2026
Saanut 4/5 tähteä

Delivery arrived as advertised

Delivery arrived as advertised. Thank you.

28. lokakuuta 2026
OKA-logo

Vastaus yritykseltä OKA

Dear Ms Pack

Thank you for taking the time to share your feedback and we are happy to hear that your delivery arrived on time, and we hope that you are pleased with your new items.

Kindest regards
OKA

Saanut 5/5 tähteä

Arrived on time

Arrived on time , delivery men very good and apologised that the packaging was damaged - sustained in the warehouse not in transit to us.

28. lokakuuta 2026
Saanut 5/5 tähteä

As ever a great trip to Oka to look at…

As ever a great trip to Oka to look at some chairs. Friendly and helpful staff, but also allowed to browse in a relaxed way and ask questions as we wished.
The store is beautifully laid out and it is always a pleasure to visit.

25. lokakuuta 2026
Saanut 2/5 tähteä

I was under the impression that I'd…

I was under the impression that I'd ordered three cushions, instead of which I received one cushion cover only. Very disappointing!

28. lokakuuta 2026
OKA-logo

Vastaus yritykseltä OKA

Dear James

Thank you for taking time to share your feedback. We can confirm that there is only one cushion cover on your order and apologise if you thought that you had ordered three.

Should you require any assistance, please do reach out to our customer service team who will be happy to help.

Kind regards
OKA

Saanut 5/5 tähteä

Very helpful staff

I called in to buy some lovely green glasses that had been put aside for me and decided to buy a diffuser for my friends birthday . The staff went out of their way to be helpful and even offered to gift wrap the diffuser which they did beautifully using gorgeous paper and ribbons.
I left a very happy customer 😄

25. lokakuuta 2026
Saanut 3/5 tähteä

Delivery fees need reviewing

This was my first time shopping with Oka for some years but having found the perfect floor lamp for my needs i was disappointed to find the the delivery cost was much more expensive than some of the other floor lamps due to the fact that the lamp itself was more expensive,i can’t understand this as it did not weigh more or be any bigger than the others so a extra £20 delivery seemed excessive ,i thought the £30 fee was a lot but £50 was extortionate ,due to this i was torn and nearly went with the white company which offered free delivery ,however my heart won and the lamp itself is gorgeous and the actual delivery itself very efficient

28. lokakuuta 2026
OKA-logo

Vastaus yritykseltä OKA

Dear Anne

We appreciate you taking the time to share your feedback regarding your recent purchase with us. We are glad you enjoyed your experience with the delivery service itself and that you find your new floor lamp to be gorgeous. We apologise for your disappointment regarding our delivery charges. We understand your frustration and appreciate that the pricing structure may not always feel proportionate. Our delivery charges are based on several factors, including handling and logistics. We thank you for your feedback which has been shared with the relevant teams for review.

Kind regards
OKA

Saanut 1/5 tähteä

Didn’t delivery by 6 days

Didn’t delivery by 6 days. Customer service not proactive and disappointing. Delivery driver (dpd) ignorant and rude. Packaging damaged on delivery - when it was eventually delivered. Expect much better from OKA. Had issues with deliveries from the White Company and Liberty previously. They handled this so much better and turned a disappointing situation into a positive one. OKA didn’t and I’m not sure if I’ll buy from you again.

28. lokakuuta 2026
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Vastaus yritykseltä OKA

Dear Bianka

We are incredibly sorry to hear about the delay with your delivery and the disappointing service you experienced. It is also deeply concerning to learn that your package arrived damaged and that the overall experience did not live up to the high standards you rightly expect. Your feedback regarding the handling of this situation is invaluable and we thank you for bring it to our attention.

Kind regards
OKA

Saanut 3/5 tähteä

Unfortunate two of the items delivered…

Unfortunate two of the items delivered were damaged. The table had a stratch on it and then no longer in stock to replace. A large mirror the glass was broken.

However customer services were very helpful and offered to collect and replace the mirror immediately. They also offered some compensation if we kept the table,

28. lokakuuta 2026
OKA-logo

Vastaus yritykseltä OKA

Dear Jules

We are very sorry to hear that your items arrived damaged and that the table was no longer in stock to offer you a direct replacement. We understand how disappointing this must have been, but we are glad to hear that our customer service team was helpful and quick to offer support and alternative solutions. Thank you for sharing your feedback with us, and we appreciate your patience and understanding.

Kind regards
OKA

Saanut 4/5 tähteä

Great product but delivery

Great product but delivery could have been quicker, considering item was in stock

28. lokakuuta 2026
OKA-logo

Vastaus yritykseltä OKA

Dear Shaun

We appreciate your feedback and are sorry to learn your delivery took longer than expected. We are pleased that you are happy with your purchase.

Kind regards
OKA

Saanut 4/5 tähteä

The efficiency of the service was good

The efficiency of the service was good. I will also add that the knowledgable conversation was greatly appreciated from expat Canadian visiting home.

28. lokakuuta 2026
OKA-logo

Vastaus yritykseltä OKA

Dear Timothy

We are delighted to hear that you enjoyed our efficient service and had such an engaging, knowledgeable conversation during your visit back home. It is always wonderful to connect with those visiting from abroad, and we truly appreciate your kind feedback. We hope to welcome you back again the next time you are in the Bath area.

Warm regards
OKA

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