Went in for a wander. Claire was wonderfully helpful , finding us the right size tablecloth , and then napkins We were not sure of size , so she made us an online basket which we can complete onc... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Broadway- helped by an amazing chap called Paul. Couldn’t have been more helpful. Nothing was too much trouble. He made great suggestions and followed up with delivery information. Excellent service!
I absolutely love my lamp shade. Classic and class, beautifully made. Only issue we had was at point of paying, as two payments were taken which resulted in a few calls back and forth but we were... Näytä lisää
Fantastic service and quality product - we spotted the red version of the lights by chance in OKA in Fenwick. The very helpful staff member arranged our order of two lights - one red and one green. Th... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
What is OKA all about? Simply put, it’s a love affair with living well. Since the very beginning, we’ve been on a mission to create things that make time spent with friends and family more memorable. We believe that’s the secret to living beautifully: enjoying it. OKA started small, with three women bringing unique designs from the Far East to shoppers in the West. Lady Annabel Astor, a serial entrepreneur on a mission to find special items to decorate her holiday home with, invited two friends along: her sister-in-law Sue Jones, whose decorating pedigree included stints at Jasper Conran and Colefax and Fowler, and Lucinda Waterhouse, a skilled horticulturist whose company made exquisite faux flowers. Together they set out to create a catalogue of charming home upgrades. From the start, the OKA team has called on talented artisans from all over the world to bring its ideas to life. Our furniture and homewares prioritise beauty, comfort and style, but we choose items for their integrity, not because they fit a prescribed look. The magic of OKA is the mix: hand-picked global treasures, rich textures and patterns, and timeless furniture profiles. It’s ever-changing but unwaveringly British; elegant and easy-going; sophisticated but never stiff. And our name? OKA is a phonetic take on ochre, a colour that nods to the East, yet feels innately British. A blend of cultures and aesthetics working in perfect harmony, which is at the heart of everything we do. Building on over two decades of collections, 13 experiential stores in the UK, a website, and an ideas-packed magazine, we’ve become a destination for lovers of home, season after season. And the more we continue to follow our passion for design, the more we inspire others to find theirs.
Yhteystiedot
Yhdistynyt kuningaskunta
- +44 1235 433930
- customerservice@oka.com
- oka.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
All very nice things
All very nice things. A little in the expensive side but regular discounts mean I them make a purchase of a few items I wouldn’t normally do.
Delivery is sometimes a little slow

Vastaus yritykseltä OKA
I absolutely love my lamp shade
I absolutely love my lamp shade. Classic and class, beautifully made.
Only issue we had was at point of paying, as two payments were taken which resulted in a few calls back and forth but we were reimbursed eventually

Vastaus yritykseltä OKA
Arrived on time
Arrived on time , delivery men very good and apologised that the packaging was damaged - sustained in the warehouse not in transit to us.
Great website with the most beautiful…
Great website with the most beautiful content.
The lamp is exquisite and the delivery, albeit a tad expensive was super quick and very well packaged.
As ever a great trip to Oka to look at…
As ever a great trip to Oka to look at some chairs. Friendly and helpful staff, but also allowed to browse in a relaxed way and ask questions as we wished.
The store is beautifully laid out and it is always a pleasure to visit.
I was under the impression that I'd…
I was under the impression that I'd ordered three cushions, instead of which I received one cushion cover only. Very disappointing!

Vastaus yritykseltä OKA
Zoe was extremely helpful and had some…
Zoe was extremely helpful and had some really good ideas great service 🥰
Very helpful staff
I called in to buy some lovely green glasses that had been put aside for me and decided to buy a diffuser for my friends birthday . The staff went out of their way to be helpful and even offered to gift wrap the diffuser which they did beautifully using gorgeous paper and ribbons.
I left a very happy customer 😄
Delivery fees need reviewing
This was my first time shopping with Oka for some years but having found the perfect floor lamp for my needs i was disappointed to find the the delivery cost was much more expensive than some of the other floor lamps due to the fact that the lamp itself was more expensive,i can’t understand this as it did not weigh more or be any bigger than the others so a extra £20 delivery seemed excessive ,i thought the £30 fee was a lot but £50 was extortionate ,due to this i was torn and nearly went with the white company which offered free delivery ,however my heart won and the lamp itself is gorgeous and the actual delivery itself very efficient

Vastaus yritykseltä OKA
I received great service at the Oka…
I received great service at the Oka concession in Fenwicks Wimbledon .
The cushions are excellent quality , the perfect colour and a good price
Didn’t delivery by 6 days
Didn’t delivery by 6 days. Customer service not proactive and disappointing. Delivery driver (dpd) ignorant and rude. Packaging damaged on delivery - when it was eventually delivered. Expect much better from OKA. Had issues with deliveries from the White Company and Liberty previously. They handled this so much better and turned a disappointing situation into a positive one. OKA didn’t and I’m not sure if I’ll buy from you again.

Vastaus yritykseltä OKA
The your lady has only been with you…
The your lady has only been with you for two days. She was charming, helpful and efficient. Thank you.
Unfortunate two of the items delivered…
Unfortunate two of the items delivered were damaged. The table had a stratch on it and then no longer in stock to replace. A large mirror the glass was broken.
However customer services were very helpful and offered to collect and replace the mirror immediately. They also offered some compensation if we kept the table,

Vastaus yritykseltä OKA
Great product but delivery
Great product but delivery could have been quicker, considering item was in stock

Vastaus yritykseltä OKA
The Knutsford shop is always welcoming…
The Knutsford shop is always welcoming and the staff very personable. Just a small spur of the moment purchase on this occasion but size doesn't always matter.
The efficiency of the service was good
The efficiency of the service was good. I will also add that the knowledgable conversation was greatly appreciated from expat Canadian visiting home.

Vastaus yritykseltä OKA
The manager was very helpful and…
The manager was very helpful and supportive in choosing the faux flowers we wanted
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