Why we like OCTOPUS ☆¥¥¥ Correspondence replied to both FULLY but also to the POINT. All matters RESOLVED. The SUPERB APP is REASON ALONE we are with OCTOPUS - 3 accounts on one APP for instant... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Zoe helped with and sorted out everything I needed to know in a very friendly manner. Pleasure to do business with a human being rather than a chatbot! Although subsequently, I discovered she'd g... Näytä lisää
Yritys on vastannut
I like talking to a human not a AI system . I actually believe your company cares about their customers, the lady I spoke to was better than helpful I enjoyed the call. I have dealt with many utility... Näytä lisää
Yritys on vastannut
Brilliant service as usual - I contacted Octopus and spoke to Sudesh regarding new tariffs as our present one was due to end. He immediately emailed over the options with full details enabling our bus... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Energiantoimittaja
- ja myös
- B2B
Yrityksen kirjoittama
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Yhteystiedot
Yhdistynyt kuningaskunta
- 020 3389 5613
- business@octopus.energy
- octopus.energy/business
Join the UK's business energy champions
4,9
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Valentin was great
Valentin was great, very thorough and helped with multiple questions.
26. lokakuuta 2026
Vastaus yritykseltä Octopus Energy for Business
It is wonderful to hear that you received such thorough support and had all of your questions answered! Thank you so much for taking the time to share your fantastic feedback with us 🐙❤️
prompt helpful
26. lokakuuta 2026
Vastaus yritykseltä Octopus Energy for Business
Thank you for sharing your lovely feedback, we really appreciate it!🐙
Switching over to gas/electric over…
Switching over to gas/electric over from previous tenant for business was an ease with Nina's help. I did not have the mpan to hand but with Nina's help we did did this over the phone with the current meter serial numbers. Been a domestic customer for a while so did not look elsewhere for my business needs as very happy with Octopus.
26. lokakuuta 2026
Vastaus yritykseltä Octopus Energy for Business
We are glad you enjoyed your experience when setting up your commercial energy account. We are happy to hear that our team member made the transition smooth by locating your supply details using just your meter numbers. We appreciate your continued loyalty as both a domestic and business customer!🐙
Vastaus yritykseltä Octopus Energy for Business
We are so glad our team provided you with such prompt, polite, and helpful service during your call. Thank you for sharing!🐙✨
Friendly and helpful
26. lokakuuta 2026
Vastaus yritykseltä Octopus Energy for Business
Thank you for sharing this lovely feedback! We really appreciate it!🐙
Vastaus yritykseltä Octopus Energy for Business
Thank you! We appreciate your feedback. We are glad you enjoyed our helpful and clear communication!🐙✨
Helpful and clear explanation.
23. lokakuuta 2026
Vastaus yritykseltä Octopus Energy for Business
We are glad you enjoyed your experience with our clear guidance. We appreciate your feedback!🐙
Vastaus yritykseltä Octopus Energy for Business
Thank you so much for the wonderful feedback! We are thrilled to hear you received such quick and helpful service to get everything sorted out! Go Tom!🐙
Very helpful agent
Very helpful agent who clearly explained everything I needed to know
23. lokakuuta 2026
Vastaus yritykseltä Octopus Energy for Business
We're so glad to hear that our team was able to guide you through everything so clearly and provide such helpful support! Thank you for sharing your lovely feedback with us 🐙❤️
Very clear
Very clear - and patient - dealt with all my issues - and provided choices
23. lokakuuta 2026
Vastaus yritykseltä Octopus Energy for Business
We are glad we could patiently explain our options and resolve your concerns. Thank you for this lovely feedback!🐙
Tom was very pleasant and patient with…
Tom was very pleasant and patient with me. My query was resolved without any hassle, which makes a refreshing change.
23. lokakuuta 2026
Vastaus yritykseltä Octopus Energy for Business
It is wonderful to hear that your experience was so straightforward and stress-free. Patience and kindness are exactly what we aim to deliver, and we are thrilled that this made for such a refreshing change for you. Thank you for sharing your lovely feedback!🐙
Business Energy Account
Herry was very helpful with moving our business over to Octopus and answered all queries in a friendly, efficient manner.
23. lokakuuta 2026
Vastaus yritykseltä Octopus Energy for Business
We are absolutely thrilled to hear that the transition of your business energy was handled so smoothly and efficiently! Thank you for sharing this wonderful feedback 🐙
Attentive and knowledgeable
Brad was very attentive and knew your products very well, he guided me to what appears to be the best plan for my business and this straight forward attitude was very much appreciated.
23. lokakuuta 2026
Vastaus yritykseltä Octopus Energy for Business
It is wonderful to hear that you received such clear, knowledgeable guidance! Thank you so much for sharing your great experience with us🐙
Friendly and efficient service
(I thought I heard the name Olivia but it might have been Lydia....)
The service provided was friendly and efficient in the end. Thank you.
It was frustrating initially when the website for business sign-up did not allow the name of our church to be uploaded. Several attempts, several emails and several different people involved before my final call for help answered by Olivia/Lydia.
23. lokakuuta 2026
Vastaus yritykseltä Octopus Energy for Business
We are glad you enjoyed your experience with our team member in the end and appreciate your positive feedback.
We acknowledge the frustration caused by the initial technical difficulties when trying to register your organisation's name on our website. We are continuously working to improve our online systems so insightful feedback like this is super valuable to us!
We will make sure we let Lydia know that they turned your experience around!🐙❤️
Vastaus yritykseltä Octopus Energy for Business
We are so glad our team provided the clear guidance and useful details you needed. Thank you for sharing your positive experience with us!🐙
I rang with three queries
I rang with three queries. All were solved quickly and efficiently
23. lokakuuta 2026
Vastaus yritykseltä Octopus Energy for Business
We are glad our team resolved your three questions so quickly. Thank you for this feedback!🐙
Vastaus yritykseltä Octopus Energy for Business
We are happy to hear that our affordable services met your expectations, and we appreciate your positive feedback🐙
The email response was very prompt
The email response was very prompt, which left the customer impressed with the service.
21. lokakuuta 2026
Vastaus yritykseltä Octopus Energy for Business
We are absolutely thrilled to hear that our speedy email reply made such a wonderful impression on you! Thank you so much for sharing your fantastic feedback with us! 🌟
The team are working hard my behalf …
The team are working hard my behalf but they appear to be working g with their hands tied.
I do not understand why it has taken nearly twelve months to migrate our account.
The other thing I would like you to look at are your invoices as I more confused when I read them, they show a current balance then a minus figure, but the minus is not a credit it is a charge in any other accounts a minus means credit, but not in your world, I would appreciate a call to discuss
22. lokakuuta 2026
Vastaus yritykseltä Octopus Energy for Business
Thank you so much for the wonderful feedback! We are thrilled to hear you had such a helpful experience🐙❤️
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