Everything about Nuuds is top tier. Especially the customer service. I was recently having issues with accessing some store credit I had been refunded when an item I ordered became sold out before m... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I've reached out to customer service a few times over the years and they've always been very helpful and super friendly replying. I've also ordered a few times internationally and shipping to EU went... Näytä lisää
This company is amazing! Quality products and very reponsive! They have representatives to answer any questions and their customer service is TOP NOTCH! (I had an issue with an item and they immediate... Näytä lisää
Customer service is top notch! I placed an order and one of my items went out of stock. I reached out and they found something comparable and immediately shipped it to me. Best customer service I have... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
nuuds is your not-so-average yet elevated basics clothing brand made for any and every body.
Yhteystiedot
Yhdysvallat
- nuuds.com
4,8
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 85 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent customer service
Camille as well as the entire nuuds’ team have been excellent, attentive, responsive, kind and have a great how can I help attitude. This speaks volumes about their character and company culture. I have been loving all my nuuds products & experience.
8. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nuuds
Hi Michelle, thank you so much for your glowing review! We are incredibly happy to hear that you’ve had such a positive experience with our team and that you're loving your nuuds products. It is our goal to provide helpful, attentive service, and we are so glad that Camille and the rest of our team have made such a great impression on you. We truly appreciate your support and your kind words about our company culture—it means the world to us!
This company has defrauded its partners.
This company has defrauded its partners.
If you are a marketer, please stay away from this company.
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nuuds
Hi! We take all feedback seriously and would like to investigate this matter further. Please contact us directly at help@nuuds.com to provide additional details, allowing us to review your concerns and address the situation appropriately.
Made it right when I received a damaged…
Made it right when I received a damaged item! Easy to work with and kind!
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nuuds
Hi Missy, thank you so much for your kind review! We are so sorry to hear that you received a damaged item, but we are thrilled that our team was able to make things right for you. We truly value your feedback and your support, and we are glad we could provide you with a positive experience!
Camille was super kind
Camille was super kind, professional, and understanding. Even though there wasn’t much we could do since the items were final sale I appreciated her time attentiveness and for taking the time to chat with me. Loved my shorts and the shirt for my husband, but I got the wrong size shirt for myself (my fault). Thanks!
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nuuds
Hi Makayla, thank you so much for your kind review! We are so happy to hear that Camille was able to provide such a professional and attentive experience for you. We truly appreciate your feedback and your support of nuuds, and we're so glad you're enjoying your shorts and your husband's shirt. Thank you for being such a wonderful customer!
I’m OBSESSED!!
I recently received my first Nuuds order and I genuinely could not be happier. Every piece is incredibly soft, stretchy, and comfortable while still feeling so high quality. The colors are absolutely gorgeous, and everything fits so well. Since my order arrived, my Nuuds pieces are the first things I reach for every time I get dressed. They’re the perfect combination of comfortable, flattering, and well made. I’m beyond impressed and already can’t wait to order more!
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nuuds
Hi Brittany, thank you so much for the glowing review! We are absolutely thrilled to hear that you love the quality, fit, and comfort of your first nuuds order. It’s so wonderful to know that our pieces have become your go-to favorites, and we truly appreciate you sharing such kind feedback. We can’t wait to welcome you back for your next order!
Went above and beyond refunding me for…
Went above and beyond refunding me for something I ordered that they over sold and also giving me a $25 gift card
20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nuuds
Hi Addy, thank you so much for sharing your feedback! We are very sorry for the inconvenience caused by our inventory error, but we are so happy we could make it right for you. We truly appreciate your patience and your continued support of nuuds—we can’t wait to see what you pick out with your gift card!
Best brand ever :)
I have been shopping with Nuuds since the beginning. I would highly recommend to all my curvy girls. The clothes and brand are simply life changing. I feel confident and the customer service is exceptional. The shipping is like no other brand. It gets to your house so freaky fast! The whole team goes above and beyond every single time. Shoutout to Camille for helping me out. XOXO
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nuuds
Hi Aliceann, thank you so much for being a loyal customer since the very beginning! We are absolutely thrilled to hear that our pieces make you feel confident and that you’ve had such exceptional experiences with our team. We’ll be sure to pass your shoutout along to Camille—she will be so happy to hear your kind words! We truly appreciate your support and your glowing recommendation to the curvy community. We can't wait to get your next order to you quickly!
Awesome Customer Service
Aubrey was so helpful, excellent customer service and a customer for life now <3
15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nuuds
Hi Nicole, thank you so much for your kind words! We are thrilled to hear that Aubrey provided you with such excellent service. It’s wonderful to know that you've had such a positive experience, and we are so happy to have you as a customer for life!
Customer service was quick to answer…
Customer service was quick to answer and helped resolve the issue.
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nuuds
Hi Alisha, thank you so much for sharing your feedback! We are thrilled to hear that our team was able to provide you with such a quick and helpful experience. Ensuring our customers feel supported is our top priority, and we are so glad we could resolve your issue effectively. We truly appreciate you choosing nuuds and look forward to serving you again soon!
Aubrey in customer service was great to…
Aubrey in customer service was great to work with! She quickly resolved my issue and worked to get me the best possible solution as fast as she could!
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nuuds
Thanks so much for the shout-out, Kay! We’re so glad Aubrey could get everything sorted for you quickly. We'll definitely make sure she hears your feedback. Thanks for being part of the nuuds community, and we hope to see you back again soon!
A newer ish customer to nuuds but am…
A newer ish customer to nuuds but am already impressed my the customer service. Pearl was so helpful and very kind!! Multiple exchanges of emails and she always made me feel like I wasn’t a burden and that she wanted to help me solve my problem! Very thankful to reccomend to a friend due to my positive experience.
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nuuds
Hi Monica! Thank you so much for the kind words. We are thrilled to hear that Pearl provided such a helpful and welcoming experience. Making our customers feel valued is our top priority, so your feedback means the world to us. We’re so happy to have you as part of the nuuds community, and we look forward to serving you again soon!
I recently reached out customer service…
I recently reached out customer service when my order was missing the free item from the sale. I was pleasantly greeted by Aubrey who was very efficient in response as well as resolution. While I do wish I was able to receive the sizing preferred or a similar item in place or it - they are sending a smaller size. I appreciate the friendliness and quick response time.
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nuuds
Hi Heather, thank you for reaching out to us! We’re so happy to hear that Aubrey was able to assist you efficiently and provide a quick resolution. While we’re sorry the preferred size wasn't available, we truly appreciate your patience and your kind feedback regarding our team’s friendliness. We value you as part of the nuuds community and hope you enjoy your new items!
Customer Forward Service
Aubrey in customer service was very helpful in offering solutions to my issue with an order. To no fault of nuuds I was missing an item I thought I had ordered. She offered options and insight quickly and was able to get me the product. Thanks Aubrey!
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nuuds
Hi Rebecca! Thank you so much for sharing your experience. We are thrilled to hear that Aubrey was able to assist you and get that item sorted out quickly! Providing helpful, efficient support is what we strive for, and we’re so glad she could make that happen for you. Thanks for being a valued member of the nuuds community—we hope to see you again soon!
Horrible quality
Horrible quality
Horrible quality, clothes size are off
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nuuds
Dear Gia Bảo Nguyễn, thank you for providing your feedback. We sincerely regret to learn that the quality and sizing of our products did not meet your expectations, as we are committed to maintaining the highest standards for our customers. Please contact our support team at help@nuuds.com at your earliest convenience so that we may investigate this matter and provide an appropriate resolution.
Customer service is fantastic
Customer service is fantastic. Recent interaction with Pearl was great. I love the clothes and order/return process truly is so smooth. They make it too easy for me to keep coming back!
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nuuds
Hi Amanda! Thank you so much for the wonderful review. We are so happy to hear that you had such a great experience with Pearl and that you're enjoying the seamless shopping experience at nuuds. We truly appreciate your loyalty and can't wait to see you back for your next order!
Aubrey was super helpful and answered…
Aubrey was super helpful and answered my email super fast
I hadn’t gotten an email about my tracking information and I sent a msg asking about it and she got back to me asap and was super helpful and nice about it I would give them more then 5 stars .but it only gives the option to give 5 .will definitely be purchasing more from nuuds because they don’t only have great staff the clothes is unbelievable.
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nuuds
Hi Amy! Thanks so much for the shout-out. We’re so glad our team could help you out and get that tracking info to you quickly! It’s awesome to hear you’re loving the clothes and the support—that really makes our day. Can’t wait to see you back for your next haul!
Everyone has been very helpful and…
Everyone has been very helpful and quick response.
17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nuuds
Hi Alisha! Thanks so much for the shout-out. We’re so glad our team could get you sorted out quickly! It’s awesome to hear you had such a great experience, and we really appreciate you being part of the nuuds community. Hope to see you back again soon!
Pearl responded promptly to my email…
Pearl responded promptly to my email and provided an easy solution! 5 star service!
17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nuuds
Hi Elizabeth! Thank you so much for your kind words. We are thrilled to hear that Pearl provided a prompt and easy solution for you. Providing top-tier service is our goal, and we’re so happy to have you as part of the nuuds community. We look forward to serving you again soon!
Customer service question
Needed an answer to a gift card question. They are always so quick with responses and kind with them.
14. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nuuds
Hi Jordan! Thank you so much for the kind words. We’re thrilled to hear that our team was able to provide you with a quick and friendly response regarding your gift card. We truly appreciate your feedback and are so happy to have you as part of the nuuds community!
Camille was so helpful when I…
Camille was so helpful when I experienced a small issue. The Nuuds team made me feel important and promptly replied. Highly recommend this team and the products they provide. Can’t wait for my next purchase.
17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nuuds
Hey Amanda! Thanks so much for the awesome review. We’re stoked to hear that Camille took such good care of you and that you felt totally looked after. We’re always working to make sure our service is top-notch, so it really means a lot to us that you're loving everything. Can’t wait to see you back for your next haul!
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