Having recently dealt with Norwich Trust and in particular, Ryan Beeson, I was impressed about how easy and efficient this loan was to organise through this company. From the start, all emails were re... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Absolutely brilliant service from start to finish. Abbey Nichols was amazing throughout and made the whole process feel easy and stress free. Communication was spot on, everything was explained clear... Näytä lisää
All I can say is what a great service From start to finish, from the application to receiving funds took less than 24 hours. The call handler i spoke with was lovely and was able to ensure affordabil... Näytä lisää
I applied for a loan to consolidate my credit card debt into one lower monthly payment, which can be quite a daunting process, but the team at Norwich Trust were so understanding and friendly. Huge sh... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Norwich Trust Limited ("Norwich Trust’’) is a direct lender providing unsecured loans to homeowners. We differentiate ourselves from the majority of other lenders by lending solely to homeowners (in England, Scotland and Wales), allowing us to offer competitive rates for our loans. Our loans are suitable for those who have little equity or who don’t want to risk their home with a secured loan. If you are a customer of ours feel free to let us know what you think of our service.
Yhteystiedot
Floor 1, Norfolk Tower, 48-52 Surrey Street , NR1 3PA, Norwich, Yhdistynyt kuningaskunta
- 01603 801910
- welcome@norwichtrust.co.uk
- norwichtrust.co.uk
4,8
Erinomainen
265 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Top notch company
Top notch company who train thier staff exceptionally well. Abbie was amazing. Friendly but professional ,very patient, and really put me at ease. She made me feel as if I was her top priority and really wanted to help me.
Dealing with Abbie and Norwich trust reminded me of the good old days when people mattered.
I slept well last night thanks to you.
7. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Norwich Trust Limited
Thank you for your kind review of Abbey's service. We're so glad we were able to help you.
Great people at Norwich Trust.
A very relaxed and easygoing people at Norwich Trust. The entire loan application process was so simple, smooth and fast. Thanks Ryan for the great help and thanks for your best wishes for my wedding. Thank you.
7. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Norwich Trust Limited
Making your experience as straightforward as possible is one of our top priorities, so we're glad to hear we achieved this. Thank you Etty.
Excellent service from Ryan
Excellent service from Ryan. Very professional and informative. A credit to your company. Thank you Ryan for all your help and assistance.
30. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Norwich Trust Limited
Thank you for your kind review Vikki
Very helpful Advisors
Went a over and beyond to assist me get the best offer and to process my application in a timely manner as well as overcoming a challenge that arose during the process. Advisors were patient and helpful to help to resolve things.
10. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Norwich Trust Limited
We're so glad to hear we exceeded your expectations, Janet. Thank you.
Fantastic gentleman calked Ryan explain…
Fantastic gentleman calked Ryan explain everything so I understood what I was about to do very friendly and understanding of my situation
2. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Norwich Trust Limited
It makes us very happy to hear that you found our team friendly and understanding. Thank you Linda.
What a splendid service!
What a splendid service! Super rapid and provided by an excellent customer advisor with customer service skills which are above and beyond expectations! Thanks Amanda and thank you Norwich Trust, I couldn’t ask for more to be perfectly honest.
25. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Norwich Trust Limited
Thank you for your wonderful review of our staff and your experience.
Staff have been very helpful
21. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Norwich Trust Limited
Thank you for your review Debbie
Amazing service
Amazing service! Stuart was so helpful, kept me updated every step of the way and really took the stress out of the whole process.
21. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Norwich Trust Limited
We're so glad our processes lived up to your standards. We will be sure to pass your review onto Stuart and the team.
Good communication
Good communication, all explained
Recommended
19. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Norwich Trust Limited
Thank you for your review and recommendations Michael
Abbey was amazing …
Abbey was amazing she was friendly and understanding and after a short discussion about my application confirmed approval documents emailed over and funds received thr next day, a great experience and would recommend.
13. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Norwich Trust Limited
Thank you for your honest review of our service. We're so happy to hear you found our team friendly and understanding.
Excellent quick service
Excellent quick service. Ryan was great to chat with, very professional
5. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Norwich Trust Limited
We're very happy to hear you're satisfied with our service. We'll pass this onto Ryan and the team.
Lauren at Norwich Trust
Great service from Lauren at Norwich Trust. Courteous, helpful & professional. Much appreciated
5. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Norwich Trust Limited
Thank you for your lovely review
Very professional and quick service
Very professional and quick service . Monika the woman that dealt with the loan was lovely and from application to funds in the bank it was done in 24hrs. Very simple and easy and professional .
31. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Norwich Trust Limited
Thank you for your kind words about our team and service. We'll be sure to pass these onto Monika and the team.
Very quick and helpful
Very quick and helpful, received funds the same day
30. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Norwich Trust Limited
We're so glad to hear this and that we could help you!
Easy to understand the whole…
Easy to understand the whole application,patience and kind staff
Thank you Lauren
30. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Norwich Trust Limited
We're glad to hear you're satisfied with our service, thank you Nicoletta.
Very helpful and knowledgeable
Very helpful and knowledgeable
24. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Norwich Trust Limited
Thank you for your review Ian
Fast application process
Very fast, comprehensible application process. Efficiently handled by the friendly staff. Would definitely recommend.
22. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Norwich Trust Limited
Thank you Emma for your sharing your thoughts on our process and for your recommendations :)
Fabulous service!
Monika was so friendly. Explained everything and did her utmost to help me.
It made this process easy and I feel a weight has been lifted from me.
17. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Norwich Trust Limited
Thanks for your review, we’re so glad we were able to help you. We will pass on your kind words to Monika and the team.
Amazing service
15. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Norwich Trust Limited
Thank you for your review Chris!
Before people think its because i didnt…
Before people think its because i didnt get offered a loan and im being negative ... i got offered one. However 5 phone calls later..4 hours of wasted time.. being scrutinized for every spend on your accounts... asking for joint accounts when they have your credit file in front of them. I wouldnt bother unless you are desperate. You feel like a convict.
11. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Norwich Trust Limited
Dear Xx,
Thank you for your feedback.
Apologies, we were unable to assist you in this instance.
Unfortunately, we are unable to identify you from the details you have provided, so I can only respond in general terms.
As a lender our assessment of an applicant’s financial position needs to evidence that the amount borrowed is affordable, now and for the duration of the loan. We request Open Banking data, as part of the process which provides a much broader view of an individual’s financial position, than the credit search. This can often display items of credit which are not visible via the initial search.
Throughout our customer journey (via automated communications and direct contact with staff), you should not be informed that your loan is approved (offered) until we have concluded all of the above checks and funds are ready to be released. It is not possible to confirm approval until this point.
If you would like us to investigate this further, please send your information to underwriting@norwichtrust.co.uk (FAO: Brendan Wilson).
Kind regards
Brendan Wilson
Head of Lending
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