Northwesttradecentre Arvostelua 

228
•
TrustScore 4.5/5 tähteä

4,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Adam at NWTC has been brilliant throughout. He handled everything professionally, listened to my concerns and made sure everything was perfect with the car before handing it over. He really put my min... Näytä lisää

Saanut 5/5 tähteä

We visited on Friday wasnt sure off the car we chose so returned Saturday and was meet by Ian .Ian was fantastic right from the beginning made purchasing the car we wanted worry free. No thing was to... Näytä lisää

Saanut 5/5 tähteä

Went to help out 18 yr old son get his 1st car and we was helped by Trevor who was fantastic the whole way through, made the whole experience easy and simple explained everything easily would 100% rec... Näytä lisää

Saanut 5/5 tähteä

Ian has been amazing, very helpful and patient as I put a deposit down 3 or 4 weeks before actually picking the car up as I was waiting for a payout. Answered all our questions and never felt forced i... Näytä lisää


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

228 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 62 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(228)

222 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great customer service

When we arrived car wasn't quite ready but the lovely wayne sorted us out and got the car tax set up for me lovely guy you can tell he enjoys his job nothing was to much would recommend this car dealership to friends and family lots of cars to choose from everyone was very friendly 😀

18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Would give this 0 stars if I could

Would give this 0 stars if I could. Bought a car in good faith at beginning of February. Within a week there was a fault -took in to be fixed and waited over a week came back with the same fault. Supposedly taken to another garage radio silence for a while and then told needs a new timing belt!! Still in the garage now with no update having to chase for answers manager avoids our calls. Absolute joke will never buy from here again and will advise everyone I know not to go there. The garage has now had the car longer than we had it in the first place!!

7. helmikuuta 2026
Oma-aloitteinen arvostelu
Northwesttradecentre-logo

Vastaus yritykseltä Northwesttradecentre

We’re sorry to hear about your experience and understand your frustration regarding the issues with your vehicle.

It’s important to note that a car is a machine and, like any mechanical product, faults can occur at any time. All vehicles are thoroughly checked and must pass varying quality control measures prior to sale. That said, the true reflection of any dealership is how it responds after a sale, particularly when issues arise.

In this case, we have been actively working to support you, including providing a courtesy car while the vehicle is being assessed and repaired. Our team is currently in the process of resolving the faults identified and ensuring the vehicle is returned to a satisfactory condition.

While we appreciate that delays and communication challenges can be frustrating, we do not feel that describing the overall service as poor is a fair or fully representative reflection of the efforts being made to assist and resolve the matter.

We remain committed to completing the repairs and supporting you through this process.

Saanut 1/5 tähteä

seen a car a autotrader in there…

seen a car a autotrader in there lancaster branch. i was in morecambe for a family matter. thought id pop in to view the car. it was not the car on autotrader it was dearer on forecourt and had 4 flat tires missing wind mirror and the car was filthy and different tones of white

15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Northwesttradecentre-logo

Vastaus yritykseltä Northwesttradecentre

Hi, thank you for your feedback.

We’re really sorry to hear about your experience, as this is not the standard we aim to provide. The condition of the vehicle you described and the discrepancy between the AutoTrader listing and the forecourt price are clearly not acceptable.

We take comments like this seriously and will be looking into this matter with our team at the Lancaster branch to understand what went wrong. We’d also appreciate the opportunity to speak with you directly so we can investigate further and try to put things right.

Please feel free to contact us at your convenience.

Saanut 5/5 tähteä

Great service

I bought a car from here last week and received great service from start to finish.
I spoke with Austin on the phone, who kept me updated while the car went through its MOT. As soon as it was ready, we arranged a collection time that worked around my schedule.
The car was very clean on collection and everything we discussed had been done as promised.
Excellent service all around — 5 stars. Thanks Austin, I’ll see you again in a few years.

6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Terrible communication and accountability

Terrible experience from the moment I collected ford kuga. They couldn’t find 2nd key. When I got home 1st key wouldn’t work and I couldn’t lock car! On label stated do not press buttons? Car was already open so we didn’t notice anything.unusually car was pretty full with petrol. Probably so wee would not have to fill up. Paid locksmith £140 for new key do we could lock car! They refused to reimburse me any money and I already sent them invoice. Still nothing and still awaiting 2nd key. After I took it for service after a couple of days. Oil leak from engine was flagged. Paid for diagnostic report which states major job required to repair seal by removing gearbox to get to engine. No garage wants to touch this car as it is major job and requires specialist. I informed dealership but still nothing reply. I have reported to finance company and I am rejecting car. The broker Sam from Zuto has been very helpful but has been ignored by them too. Very stressful. Travelled lo g way to collect car and we are pensioners!!

16. helmikuuta 2026
Oma-aloitteinen arvostelu
Northwesttradecentre-logo

Vastaus yritykseltä Northwesttradecentre

Thank you for your feedback, and we’re sorry to hear about your experience.

We would like to clarify that as a used vehicle dealer, we cannot always guarantee that every vehicle will come with two keys, as they often arrive to us in part-exchange or from previous ownership with only one key supplied.

In relation to your primary key concern, if you have incurred an outstanding bill to repair or replace it, please do forward this to us and we will be happy to review it for possible reimbursement.

We also want to note that we have not had any direct contact from you regarding the issues raised in your review. We would always prefer the opportunity to work with you directly to resolve any concerns, rather than seeing them raised publicly without giving us the chance to investigate and assist.

Please do get in touch with us at your earliest convenience so we can look into this matter properly and help reach a fair resolution.

Saanut 5/5 tähteä

Great experience

Great experience. Just bought a C4 grand Picasso. You can buy without fear you are in safe hands. thanks a lot Austin for your availability!!!

25. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Nathan helped me out through out the…

Posted 16-2-26, Nathan helped me out through out the entire process and was very patient. Thank you

23-2-2026, there have been issues with the vehicle since day one. Communication with NWTC is ongoing. Will update my review accordingly.

16. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Thank you Jay

Jay made the whole car-buying process smooth and stress-free from start to finish. He was friendly, professional, and really took the time to understand what I was looking for. There was no pressure at all — just honest advice and great customer service.

He answered all my questions clearly, kept me updated throughout, and made sure everything was sorted quickly and efficiently. The car was exactly as described and I'm really happy with my purchase.

If you're looking to buy a car and want someone trustworthy and helpful, I'd definitely recommend asking for Jay. Thanks again for all your help!

14. helmikuuta 2026
Oma-aloitteinen arvostelu

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