Northgate Insurance Services Arvostelua 

11 231
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I've used these guys twice after two separate accidents and they are fantastic. Always go above and beyond to accommodate requests, vehicles delivered and collected promptly, staff are all always love... Näytä lisää

Saanut 1/5 tähteä

Be careful. I Paid a premium to have a like for like courtesy car... had to make a non fault claim recently and these cretins refused to provide that like for like unless I signed a credit agreem... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We were contacted immediately after we reported an incident to Direct Line. I was informed of the procedure for having a hire car with them while our car was in for bodywork repairs. Everything went... Näytä lisää

Saanut 5/5 tähteä

Very happy with car and service from this company,drop off and collection on time perfect.Only problem I had was login that required password and I hadn't registered. Easy mistake.

Yritys on vastannut

Yrityksen tiedot

  1. Vakuutustoimisto

Yrityksen kirjoittama

Northgate Insurance Services is the new name for Auxillis, reinforcing our position as one of the UK's leading insurance mobility and claims support providers. Whilst our name has changed, everything our customers and partners value remains the same – the same dedicated team, the same expertise, and the same trusted service you rely on every day. This change brings our expertise fully into Northgate Mobility – creating clearer, more connected propositions and a simpler way for customers and partners to access the full breadth of our offering. Backed by more than 30 years of trusted, award-winning support, the rebrand better reflects the transformation already underway – positioning Northgate Insurance Services as a broader, more connected mobility and claims partner, built around evolving customer needs.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

11 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 93 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(11 231)

937 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

EXCELLENT SERVICE....

Excellent Service. WOULD RECOMMEND THIS SERVICE.

Very prompt with updates when vehicle was in for repair from customer service staff .

7. kesäkuuta 2026
Oma-aloitteinen arvostelu
Northgate Insurance Services-logo

Vastaus yritykseltä Northgate Insurance Services

Thank you for taking the time to leave us this lovely review James! It really means a lot to the teams!

Kind Regards,

Auxillis Online Team

Saanut 5/5 tähteä

The service we received was second to…

The service we received was second to none very punctual and great staff would recommend it to everybody.

8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Northgate Insurance Services-logo

Vastaus yritykseltä Northgate Insurance Services

Thank you for the kind words Stephen - it is always appreciated by our teams!

Kind Regards,

Auxillis Online Team

Saanut 5/5 tähteä

Great service they really look after…

Great service they really look after you from delivery to collection very polite and very knowledgeable would recommend them.

7. kesäkuuta 2026
Oma-aloitteinen arvostelu
Northgate Insurance Services-logo

Vastaus yritykseltä Northgate Insurance Services

We are thrilled in knowing you would recommend us based on your recent experience Mr Dhada!

Thankyou for the feedback!

Auxillis Online Team

Saanut 5/5 tähteä

Excellent service

Excellent service, friendly, honest

14. toukokuuta 2026
Oma-aloitteinen arvostelu
Northgate Insurance Services-logo

Vastaus yritykseltä Northgate Insurance Services

We are grateful in knowing you found the service to be of excellent standard Jamal - thank you for the review!

Kind Regards,

Auxillis Online Team

Saanut 5/5 tähteä

First time user

Everything went smoothly from start to finish and great communication.

1. toukokuuta 2026
Oma-aloitteinen arvostelu
Northgate Insurance Services-logo

Vastaus yritykseltä Northgate Insurance Services

We are pleased in knowing you found the service to be a smooth one Paul - this is something we always aim to achieve!

Kind Regards,

Auxillis Online Team

Saanut 5/5 tähteä

Auxillis were very quick to call us and…

Auxillis were very quick to call us and arrange the hire car and it was delivered early the next morning. Each time I had to call Auxillis due to repair delays they were understanding and easily extended my hire without problem.

17. helmikuuta 2026
Oma-aloitteinen arvostelu
Northgate Insurance Services-logo

Vastaus yritykseltä Northgate Insurance Services

Thank you for the review and rating Andrew!

Kind Regards,

Auxillis Online Team

Saanut 5/5 tähteä

Amazing and professional

Amazing and professional. Car looked spot on and staff were so friendly and nice. Thank you soo much

6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Northgate Insurance Services-logo

Vastaus yritykseltä Northgate Insurance Services

Thank you for taking the time to leave us a review Craig!

Kind Regards,

Auxillis Online Team

Saanut 5/5 tähteä

Brilliant!

Overall the whole experience and communication was excellent from staff, and the delivery of service.

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Northgate Insurance Services-logo

Vastaus yritykseltä Northgate Insurance Services

Thank you for the review and rating it really means a lot to the teams!

Kind Regards,

Auxillis Online Team

Saanut 5/5 tähteä

Very good at arranging the repairs and…

Very good at arranging the repairs and the hire car was of good quality and well prepared.

9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Northgate Insurance Services-logo

Vastaus yritykseltä Northgate Insurance Services

It is great knowing you were satisfied with the hire car provided - thank you for taking the time to leave us a review!

Kind Regards,

Auxillis Online Team

Saanut 5/5 tähteä

Good to deal with company!

Auxillis were very helpful sorting a courtesy car for me recently. They delivered it and collected it from the repair company, making things easy. Thanks Auxillis!!

24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Northgate Insurance Services-logo

Vastaus yritykseltä Northgate Insurance Services

Thank you for the kind feedback Gary - it really is appreciated by our teams!

Kind Regards,

Auxillis Online Team

Saanut 5/5 tähteä

Well pleased with service

I was well pleased when they turned up with a vehicle of a very similar size to mine they were quick delivering it to. Staff were pleasant and friendly, very professional, thankyou.

2. joulukuuta 2025
Oma-aloitteinen arvostelu
Northgate Insurance Services-logo

Vastaus yritykseltä Northgate Insurance Services

We are thrilled in knowing you found our service to be a pleasant and friendly one Trevor! This is something we always aim on achieving!

Thank you for the review,

Auxillis Online Team

Saanut 5/5 tähteä

Very pleasant staff on the phone and…

Very pleasant staff on the phone and delivery service

10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Northgate Insurance Services-logo

Vastaus yritykseltä Northgate Insurance Services

Thank you for the review and rating - it is always appreciated by our teams!

Kind Regards,

Auxillis Online Team

Saanut 5/5 tähteä

Excellent

Thank you for the excellent service from Auxillus. From the start of the hire to the finish everything was taken care of with care, precision and excellent customer service.
I would definitely recommend Auxillis.

17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Northgate Insurance Services-logo

Vastaus yritykseltä Northgate Insurance Services

We are thrilled in knowing you would recommend us based on your recent experience Shelina - thank you for the review!

Kind Regards,

Auxillis Online Team

Saanut 5/5 tähteä

Smooth and efficient

The car was delivered exactly as was told I was kept up to date by the driver at all times. The man that delivered the car explained all the buttons and gadgets as I am used to a very old car, it was agreed when the car would be picked up and the car was inspected and taken everything was smooth and efficient I can not find fault with anything

2. helmikuuta 2026
Oma-aloitteinen arvostelu
Northgate Insurance Services-logo

Vastaus yritykseltä Northgate Insurance Services

Thank you for the lovely review Alison your words really mean a lot to our teams!

Kind Regards,

Auxillis Online Team

Saanut 5/5 tähteä

Great service.

Great service.

11. toukokuuta 2026
Oma-aloitteinen arvostelu
Northgate Insurance Services-logo

Vastaus yritykseltä Northgate Insurance Services

Thank you for the review and rating Ravi!

Kind Regards,

Auxillis Online Team

Saanut 5/5 tähteä

Very good experience

Very good experience, car delivered and collected as arranged and within the time frame. Car itself was very clean and in excellent condition.

2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Northgate Insurance Services-logo

Vastaus yritykseltä Northgate Insurance Services

Thank you for taking the time to leave us some feedback Zeeshan!

Kind Regards,

Auxillis Online Team

Saanut 5/5 tähteä

Auxillis has been the best service in…

Auxillis has been the best service in times when my car incurred hit and run collision..
My routine was disrupted when someone smashed into my parked car on a side road. Auxillis quick response was very refreshing. Auxillis kept me back into my normal routine given me a car that requisite my own car. It was overwhelming to have such a brown new car car as replacement. I do not know how I could recover another car to use for work if I did not have Auxillis quick Assistance. Auxillis service left me speechless.

26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Northgate Insurance Services-logo

Vastaus yritykseltä Northgate Insurance Services

Wow thank you so much for this wonderful review Jones! We are delighted to read that our high standard of service left you speechless! This is the outcome we always aim on achieving.

Thank you again for the kind words it really does mean a lot!

Auxillis Online Team

Saanut 4/5 tähteä

Good when they're good but bad when…

Good when they're good but bad when they're bad. Had these through my insurance and within a month had to change cars 3 times because of faults with the cars. they then put me in a vehicle that wasn't suitable for my driving needs and it took 2 weeks to change this and lots of chasing. charged me £60 admin fee for parking ticket but won the appeal with the ticket so they reimbursed this which i thought was good.

28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Northgate Insurance Services-logo

Vastaus yritykseltä Northgate Insurance Services

Hi Bran,

Thank you for taking the time to leave us some feedback based on your recent experience with us - all your feedback is valuable to us and we will be sure to pass your comments over to our teams.

Thank you again for the review!

Auxillis Online Team

Saanut 5/5 tähteä

Drivers very helpful and pleasant

Drivers very helpful. First time hiring a vehicle and Auxillis staff made it very easy. The hire car was clean and in nice condition

1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Northgate Insurance Services-logo

Vastaus yritykseltä Northgate Insurance Services

Hi Lorraine,

We are pleased in reading you were satisfied with the hire car provided - thank you for the feedback!

Kind Regards,

Auxillis Online Team

Saanut 5/5 tähteä

Great service

Auxillis took on my no fault insurance claim, everything was sorted out to my satisfaction with no further contact which was great - as soon as I agreed I did not have to think about it again.

10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Northgate Insurance Services-logo

Vastaus yritykseltä Northgate Insurance Services

Hi Vicki,

Thank you for taking the time to write us this review!

It is great knowing you were satisfied with the service provided.

Kind Regards,

Auxillis Online Team

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