I've used these guys twice after two separate accidents and they are fantastic. Always go above and beyond to accommodate requests, vehicles delivered and collected promptly, staff are all always love... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Be careful. I Paid a premium to have a like for like courtesy car... had to make a non fault claim recently and these cretins refused to provide that like for like unless I signed a credit agreem... Näytä lisää
Yritys on vastannut
We were contacted immediately after we reported an incident to Direct Line. I was informed of the procedure for having a hire car with them while our car was in for bodywork repairs. Everything went... Näytä lisää
Very happy with car and service from this company,drop off and collection on time perfect.Only problem I had was login that required password and I hadn't registered. Easy mistake.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Northgate Insurance Services is the new name for Auxillis, reinforcing our position as one of the UK's leading insurance mobility and claims support providers. Whilst our name has changed, everything our customers and partners value remains the same – the same dedicated team, the same expertise, and the same trusted service you rely on every day. This change brings our expertise fully into Northgate Mobility – creating clearer, more connected propositions and a simpler way for customers and partners to access the full breadth of our offering. Backed by more than 30 years of trusted, award-winning support, the rebrand better reflects the transformation already underway – positioning Northgate Insurance Services as a broader, more connected mobility and claims partner, built around evolving customer needs.
Yhteystiedot
Redmond House, Fern Court, Bracken Hill Business Park, SR8 2RR, Peterlee, County Durham, Yhdistynyt kuningaskunta
- onlineteam@northgateservices.com
- northgateinsuranceservices.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 93 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
EXCELLENT SERVICE....
Excellent Service. WOULD RECOMMEND THIS SERVICE.
Very prompt with updates when vehicle was in for repair from customer service staff .

Vastaus yritykseltä Northgate Insurance Services
The service we received was second to…
The service we received was second to none very punctual and great staff would recommend it to everybody.

Vastaus yritykseltä Northgate Insurance Services
Great service they really look after…
Great service they really look after you from delivery to collection very polite and very knowledgeable would recommend them.

Vastaus yritykseltä Northgate Insurance Services

Vastaus yritykseltä Northgate Insurance Services
First time user
Everything went smoothly from start to finish and great communication.

Vastaus yritykseltä Northgate Insurance Services
Auxillis were very quick to call us and…
Auxillis were very quick to call us and arrange the hire car and it was delivered early the next morning. Each time I had to call Auxillis due to repair delays they were understanding and easily extended my hire without problem.

Vastaus yritykseltä Northgate Insurance Services
Amazing and professional
Amazing and professional. Car looked spot on and staff were so friendly and nice. Thank you soo much

Vastaus yritykseltä Northgate Insurance Services
Brilliant!
Overall the whole experience and communication was excellent from staff, and the delivery of service.

Vastaus yritykseltä Northgate Insurance Services
Very good at arranging the repairs and…
Very good at arranging the repairs and the hire car was of good quality and well prepared.

Vastaus yritykseltä Northgate Insurance Services
Good to deal with company!
Auxillis were very helpful sorting a courtesy car for me recently. They delivered it and collected it from the repair company, making things easy. Thanks Auxillis!!

Vastaus yritykseltä Northgate Insurance Services
Well pleased with service
I was well pleased when they turned up with a vehicle of a very similar size to mine they were quick delivering it to. Staff were pleasant and friendly, very professional, thankyou.

Vastaus yritykseltä Northgate Insurance Services
Very pleasant staff on the phone and…
Very pleasant staff on the phone and delivery service

Vastaus yritykseltä Northgate Insurance Services
Excellent
Thank you for the excellent service from Auxillus. From the start of the hire to the finish everything was taken care of with care, precision and excellent customer service.
I would definitely recommend Auxillis.

Vastaus yritykseltä Northgate Insurance Services
Smooth and efficient
The car was delivered exactly as was told I was kept up to date by the driver at all times. The man that delivered the car explained all the buttons and gadgets as I am used to a very old car, it was agreed when the car would be picked up and the car was inspected and taken everything was smooth and efficient I can not find fault with anything

Vastaus yritykseltä Northgate Insurance Services

Vastaus yritykseltä Northgate Insurance Services
Very good experience
Very good experience, car delivered and collected as arranged and within the time frame. Car itself was very clean and in excellent condition.

Vastaus yritykseltä Northgate Insurance Services
Auxillis has been the best service in…
Auxillis has been the best service in times when my car incurred hit and run collision..
My routine was disrupted when someone smashed into my parked car on a side road. Auxillis quick response was very refreshing. Auxillis kept me back into my normal routine given me a car that requisite my own car. It was overwhelming to have such a brown new car car as replacement. I do not know how I could recover another car to use for work if I did not have Auxillis quick Assistance. Auxillis service left me speechless.

Vastaus yritykseltä Northgate Insurance Services
Good when they're good but bad when…
Good when they're good but bad when they're bad. Had these through my insurance and within a month had to change cars 3 times because of faults with the cars. they then put me in a vehicle that wasn't suitable for my driving needs and it took 2 weeks to change this and lots of chasing. charged me £60 admin fee for parking ticket but won the appeal with the ticket so they reimbursed this which i thought was good.

Vastaus yritykseltä Northgate Insurance Services
Drivers very helpful and pleasant
Drivers very helpful. First time hiring a vehicle and Auxillis staff made it very easy. The hire car was clean and in nice condition

Vastaus yritykseltä Northgate Insurance Services
Great service
Auxillis took on my no fault insurance claim, everything was sorted out to my satisfaction with no further contact which was great - as soon as I agreed I did not have to think about it again.

Vastaus yritykseltä Northgate Insurance Services
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