I made 2 orders for different shower room stools through companies not having this name. Next thing I knew I started getting emails from ninelife as if I’d ordered from them. Things then dragged on an... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I made 2 orders for different shower room stools through companies not having this name. Next thing I knew I started getting emails from ninelife as if I’d ordered from them. Things then dragged on an... Näytä lisää
Yritys on vastannut
My order was handled quickly and efficiently, and the products were dispatched promptly. I’m very happy with the goods and pleased with the service throughout. I would happily order again.
Did not realise that the thing I was buying came from the US making the delivery very slow and the package was damaged when it arrived. The company apparently specialised in sourcing things difficult... Näytä lisää
Yritys on vastannut
Clear delivery time frame given even before order is placed. Good communication with receipt of order and order processing. Tracking link provided which helped track exact location of product at... Näytä lisää
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 91 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Appear to be fraudulent. Placed an order, after they took payment they said they dont actually stock the product, i then asked for a refund obviously. They then kept offering to send a totally different product, with a completely different use. I kept saying i want a refund. Then they started offering vouchers. I said i want a refund, then they said my money will be woth me in 3 to 5 days. That was 2 wweks ago. They are now not responding. FYI the conpany is based in india amd three women with the same name so possibly sisters run it. They are on linked in. To the other people who have given one star reviews i recommend a public note to the directors there. Edit: only after posting this review and commenting on linked in did i receive a refund. Im now being emailed by the company asking me to remove/change my review/rating of the company

Vastaus yritykseltä NineLife United Kingdom
Great products, great value, great price, delivered on time
Absolutely wonderful staff, they showed such kindness. I cant appreciate it enough, thank you 😊
Great price
Was surprised the order was being sent from USA,the price was in sterling,so assumed it was a uk based,
Will definitely be ordering again
From start to finish it was as easy as counting 123. The ordering and pay process was easily negotiated and as for the shipping there was no hassle with regular updates.
Made order still no delivery and no reply from them. Last emails they keep telling me it’s on its way, gave me a tracking number and says it’s in Mexico. No refund money gone. Can not believe people can be ok with this, it’s not right.

Vastaus yritykseltä NineLife United Kingdom
Good product. Delivery wait was a little on the long side but my concerns were replied to along the way.
I managed to get the product that I needed at a competetive price the only drawback was that I had to wait quite a while as the product was delivered direct from USA.
I’ve been looking for a Bracoo arm support band for my tennis elbow and couldn’t find one anywhere, until I amazingly found one on NineLife, I was a little concerned about ordering after reading some negative reviews here on trustpilot, but after reading so many positive reviews on here too I ordered anyway
I definitely didn’t need to worry at all ~ it was very easy ordering on their website, I received a confirmation email and text a soon as I placed my order, when my order was processed, when it was shipped and another with a delivery date. I was expecting a long time before I got my order but it only took 1 1/2 weeks which again surprised me, and was packaged really well
I am so glad I listened to the positive reviews and not the negative ones :o) the Bracoo arm support is amazing and exactly what I wanted, one very happy customer ~ I would definitely order from NineLife again ~ thank you 😊
The quickness of the order was good.
This liquid makes it easier to take and be absorbed..
edited. they fixed my order but it is just incredibly slow. rating upgraded accordingly. cheers.

Vastaus yritykseltä NineLife United Kingdom
Easy to order and pay.
Fast delivery and well packed items.
Have now ordered coffee three times and will continue to do so. Great service!
Brilliant and so comfortable
Did everything to ensure I received the product I wanted. Good communications.
Placed an order for Chocolate Casino Chips for two big birthdays in our family at the very end of January. Order cost well over £100.
Placed the order on 16th Jan 2026 expecting the parcel within the week to ten days as suggested on the website.
Only being delivered now 5th Feb 2026
Discovered only through the Tracking Info the order was being shipped from America - absolutely no information the website stating this.
I ordered from Ninelife as I fully believed the order was coming from within the UK.
The Tracking showed the parcel was received into the UK on 27th Jan but it's now taken 10 days for it to be delivered.
Very disappointed with their replies when I emailed to politely query the order.
Absolutely no transparency on the website about point of origin or true delivery dates.
Will not use them again as I now do not trust them as a supplier.

Vastaus yritykseltä NineLife United Kingdom
Good to find company supplying products fro overseas. Arrived from America in 15 days
Excellent customer service and very good price.
Good help and support when item missed destination
The process of ordering was smooth, and the product was delivered on time.
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