NineLife Ireland Arvostelua 352

Unfortunately, my experience wasn't a success.
I ordered a product, and two weeks later, after emailing them, I discovered it was out of stock. They offered me a similar product and 20% extra money. I declined, and they promised a refund within 3-5 business days. After waiting 10 days, I emailed again. I received my refund within two days.
It took a month from ordering to receiving my refund. On the positive side, I'd like to point out the almost instantaneous responses to my emails.

Great resource for outside European products

I placed my order on 11th March but didn't receive the complete order until 16th April despite paying extra for faster delivery. I received half of my order on 1st April and had to email to get the other half.

Terrible I was talking to a foreign girl who coudnt under stand a word I said I told her.I was asking about adult nappys. she said no we don't have that .I checked the website I saw what I wanted on ninelife.all I wanted was a price per packet

Ordering the product and tracking until delivery was extremely easy

Great experience all round thx

Expecting faster delivery but when push came to shove they stepped up too mark and got my package here on time..great customer service experience..brilliant

thought I was paying for 18 cartons of tea 1 got one 3 weeks later
I paid €43 for a box of Numi breakfast tea

NineLife are giving me €13 back as a goodwill gesture!

It was simple to select and order the items required from the range of colours and sizes available. The order was packed neatly and securely and delivered to the door.

The products I purchased were top quality

So I bought MREs for my trip to Africa, got an email to confirm that I purchased but didn’t get any tracking information. Purchased 8/3/26 and had to call today only to find out it’s still being processed and I’m getting one packet of MRE . I was shocked €56.56 for one packet delivered to me when I can buy 12 packets for 105€ with delivery. I thought the agent made a mistake and he went to check and said that’s the price. Unbelievable and crazy. Been buying MREs for over 10 years and I thought I got a bargain but it was worse than expected. Asked for a refund and now I haven’t heard anything back, if I don’t hear anything by tomorrow I report it as a scam! Unprofessional and pathetic. Will never buy anything from them again.

Being Responded to well

My order was processed and arrived in a timely manner with tracking emails keeping me up to date on delivery etc.

A good product, effective for constipation in children

Beware!!Very bad experience with this company so far. I ordered an arm sling from them expecting delivery in the coming days I eventually emailed them to find out when I could expect delivery to be informed it was 3/4 weeks away by which time I hopefully won’t require the sling any longer. I have emailed requesting a refund to which I recieved no reply but I was promptly sent a link and a tracking number but nothing has moved in days now. They should not be selling items of this nature if they don’t have or can’t these items out promptly. Will not be using this company again.

Very good experience. Product arrived as explained and very happy with it .

Fast delivery! Product not easily found to be delivered to Ireland only available from ninelife.

Very happy with the purchase, delivery was on time. No issues at all

Excellent service