NineLife United Kingdom Arvostelua 

BEWARE*** update in response to the Ninelife comment below. *** No need for a separate email conversation. Part of their scam, Ninelife use emails as a dishonest stalling tactic. There is no benefit in continuing a complaint by email as their bot churns out pro forma stalling responses. Ninelife is falsely trading and dishonestly communicating . They owe me money for a bulk purchase and their emails are computer generated pro forma excuses. They were obliged to refund my money weeks ago. Ninelife is legally required to refund me without excuse. Weeks after requesting the refund and being told it will be "processed" I have received nothing. Meanwhile the Ninelife scam continues with further emails saying "I've passed this on to the relevant team" or "We are looking into the issue". These emails are not to be believed. Do not use Ninelife as my experience is evidence they are trading dishonestly. They have no UK presence despite their site implying one and their phone numbers don't work. They continue to advertise goods that they can't supply, they won't refund your money when they can't fulfil your order. ***BEWARE.***

**** update*** Ninelife is still offering the product it took my money for and won't refund, but it doesn't have stock, it is still sending pro forma emails claiming it is 'looking into the issue' of refunding me my money but it hasn't refunded the cash. They are unreachable by phone and have no physical presence in the UK despite appearing to have a UK outlet. Dishonest traders. Do not use.

Beware of Ninelife. Dishonest scammers.
I bulk ordered Zenb noodles at considerable cost after a wait I was informed that Zenb not available and offered an alternative which I refused. They kept making excuses not to refund. I have now been emailing over weeks asking for my money back but NineLife continues making excuse offering discounts, or sending pro forma replies that they 'are working on the request'. The phones don't work either. They are still offering ZenB on their site which further suggests they are not honest traders. Do not use this company they are scammers based in India.

Kept well informed by email of order progress. Email also contained tracking information, which was easy to understand and therefore able to check on order progression

Really easy smooth transcation

Ordered 6 tins of expensive Augustun Farms emergency food from what I thought was a UK site. After days of no update I reached out. Got sent a tracking number for a DHL parcel coming from USA! I kept an eye on its transit then got a text from ETARGET in relation to what turned out to be my parcel, which actually got delivered via Royal mail, with only 4 tins inside the box! I also received an email saying "your Amazon parcel was delivered" (via Royal mail), when I never placed an order with Amazon for this. So that's FOUR different delivery companies mentioned, all connected to 9 life. Nobody answers the phone or live chat. I've sent an email but have little hope in a response. I'm £100 out of pocket and there wasn't even any kind of delivery note in the box. Meanwhile, when I click on the "check your order status" that links to my account in 9 life's site, it says "your order was confirmed 27th September" (today), which makes no sense as the order was placed 10th Sept.
I can only assume their system is lying and suggesting my order has been fulfilled, when it hasn't.
I wish I'd read the bad reviews instead of trusting the 4 stars. Clearly some type of scam is going on, involving a chain of different delivery companies.

Great product which I couldn’t find in the uk. Arrived very quickly and well packaged

The website is easy to navigate- although I did have to measure my foot in mms as they are not sold by standard shoe sizes - and the product is perfect for the problem I am having.

Good communication, and good price.

Quality product which fitted my NHS supplied machine

The support belt is perfect for recovery, few seams and great adjustment. Sizing was thankfully also accurate.

This is a online marketing be careful what you order there item are sourced overseas USA etc you will be billed import taxes they don't tell you that though my first and last time I will purchase waited 3 weeks now still no show terrible communications ignore emails very unprofessional never again my advise look elsewhere shocking service.

The shower grab handles I ordered were dispatched and delivered quickly, and were of excellent quality.

A special, good quality and hard to get product was delivered neatly at my doorstep! Will definitely come back to this shop. Customer service was also quick with answering questions.

Was great service and good staff
I will recommend to the people
Thanks

Good product but wasnt clear that would need an adaptor to use in UK so was an added cost

Quality product, good communication and fast delivery considering the item came from America. A pleasure to do business with.

Easy to order, goods as described. Delivery was a little on the slow side.

Purchased a heating bag for massage bamboo sticks. The bag came with no labels, no instructions, no marking over than made in China and went on fire within seconds of being used.

Customer service is appalling, they won't arrange return or refund. They told me to use a step down adaptor and plug the melted bag back in, they would five me 15% back. Suppose you don't need to refund someone if they are dead.
Now the response is I have passed complaint on to another department!!
JUST GIVE ME BACK MY MONEY!

This herb is a natural blood pressure balancer. I use it every day and it works. Shopping with this company was a pleasure. If you are a new user of this herb, get a coffee grinder that will break ice cubes. Grind the herb and use 1 teaspoon in a cup of boiling water for 10-15 minutes. Two - three times a day. There will be small pieces in the mix that is fine.

I dont have any issues with in your company. Ninelife company I find supporting understanding. Responds to emails when needing help.
Thanks Nine Life company. From Samia Wahr.