Nanit Arvostelua 

Agree with others that 1 star is too much. You CANNOT set up the camera without inputing payment details and subscribing to an annual package. There is a FREE trial on startup but it is clearly just a scam to get you to subscribe and forget about it until they take the money from your account. Unbelievable that you cannot use the camera out of the box without subscribing, and if I had known this I would never have considered purchasing the product. Do yourself a favour and just buy a regular old school baby monitor for a quarter of the price of this garbage

“I had a terrible experience with Nanit. They promised delivery in five business days, but my order was delayed for more than 15 days. As a result, I was unable to receive the baby monitor in Brazil. Their customer service is extremely slow and unhelpful, taking an unreasonable amount of time to respond. This company is unreliable, dishonest with its delivery promises, and provides awful customer support. I strongly advise others to stay away from Nanit.

This is the most unreliable camera. Works maybe 30% of the time. Do NOT waste your money on this junk.

I really like the idea and product, it's great technology that has improved my life. Just wish the monthly subscription were lower since we already pay for the hardware.

1 star is too much!!! This company is a thief! No proper customer service and extortionate customer journey to install.

I installed our second Nanit on the weekend (given the first one's button got stuck)... and there was NO OPTION to proceed to using it without clicking on some form of subscription package. The packages did say there was a free trial - however Nanit took A$134.99 from my credit card!!!!! This is absurd. You make people spend an arm and a leg for the hardware and then you extort us for the software????? Ridiculous.

Please refund my Money - I DO NOT WANT ANY ADDITIONAL SUBSCRIPTION PACKAGES. I just want to watch my child using the hardware we paid for!!!

Customer service is disgusting and none existent!!! DO NOT BUY FROM THIS COMPANY!! For something that is so important to parents and children you should be utterly ashamed of yourselves for how unavailable you are. To charge so much money and deliver so little is appalling. Our camera doesn’t work, we can’t see our child. Can we get help? No. Have we emailed? Yes.. multiple times… have they been ignored? YES. Hundreds of pounds spent and I’ve never felt more ripped off

1 star is too much, camera didn’t work out of the box. Took 2 weeks to replace, tried to charge me for another subscription.

My wife and I bought a $40 monitor (Nanit was close to $400 all in) and it works fine. We will be selling our Nanit if their customer service won’t refund us.

We bought the camera and the travel stand because we travel a lot. DO NOT BUY THIS PRODUCT. Every time we switch from one to another it does not recognise the wifi network. We tried everything to make it connect to the wifi. After a while it magically reconnects with no reason whatsoever as it had no reason not to reconnect. It is really a faulty product. Vacantions start with huge stress trying to connect to wifi.

Terrible camera. Repeated issues with pairing with networks, particularly known ones where the entire WiFi system of our home has to be rebooted in order for it to connect if it’s been taken anywhere else. Slow access to stored video, really aged tech dressed up as modern. Do not buy, waste of money, totally overpriced.

Has a lot of problems with wifi connection

The concept is great however the notifications are delayed constantly. When you click on a "motion detected" notifications it won't show you the video straight away it says "video is processing". When I reached out to the Nanit support team they said it takes 3-5 minutes to be able to vide the video. Really unsafe and not worth the money

Don’t buy
Waste of money
Expensive and still have to pay for more for a subscription … SCAM

Similar to what others are saying this camera is an absolute rip off and easily my biggest regret when it comes to baby purchases. The camera works okay and the notifications of movement and sound are good but the whole breathing monitoring we’ve never used (obviously personal choice but after having our first baby we’ve since realised this sort of thing is basically just a gimmick that you really don’t need, plus I’m not sure how you’d wrap the belt around them well enough when they’re wearing a sleeping bag etc but hey ho)… however the biggest issues I have is the fact that you basically can’t use any features unless you spend a minimum of £100 a year, you can’t even look back at your footage to check how they slept over night or something. Maybe £20/30 you’d accept but £100? Or even £260 - yes £260 - if you want all the features. That’s on top of the £450 or so we paid for the unit. Plus the unit won’t work without an internet conenction, so even if you have a local WiFi network you still can’t view footage so if you have an internet outage you’re without a baby monitor! It’s so extortionately priced - (the unit and the on-going charges) I’m actually a little angry! Avoid at all costs, go for a cheaper unit that focuses on being a good baby monitor rather than ripping off parents like Nanit does.

DO NOT BUY!!!!!
They just keep hiding more and more features behind a fire wall you have to pay £100+ a year to remove. The machine is extortionate then you can’t use anything other than the live camera feed with two parent access without subscribing. The biggest rip off there’s so many other cameras that do these things as standard and are a 10th of the price .

I've had the nanit for almost 4 years now. We even purchased another after we got our second son so that we could work them in tandem and I can safely say, it was a very bad choice and investment. The app bugs every night. Either I can't see baby no1 or I can't see baby no2. Sometimes I can't operate the buttons. I have to restart the app every week. It's exhausting. The app sucks.

Also, what's the point of the baby breathing monitor if you can't use it for the following kids? You can only use it once. With your first purchase. And then you have to pay for the use of it. What a scam!

You have to pay for most things on the app. As if the camera price wasn't enough.

I am the first amongst my friends to have a baby. I share my buy list with everyone. Friends, neighbours, family. I'm talking at least 50 people. Nanit will not make the cut.

Very disappointed.

Low key is the worst experience I have ever had with a device of any tipe in my life. Don't buy this shit product from a shit company.

Absolute scammers!!

500 euro for this camera and you literally can't access any of the features they offer without paying an overly priced subscription.

We initially got some insights for free, like how often the baby woke in the last 24hours or when the baby was attended to. That has now been removed and to get back we have to pay for the subscription. They also removed the baby crying notification!! Are you actually serious?? I didn't even realise it was gone until I walked past my babies room and heard him crying. I got no notification on my phone as I have been recieving for the past 4 months. This is DANGEROUS!!!

Without the subscription it is now literally just a basic camera, with no useful features. It also often disconnects and you get no notification on your phone to say the camera has disconnected.

I've no idea how nanit are getting 4.5-4.7/ 5 reviews everywhere else on Google but here it's 1.2. There is clearly something dodgy going on with the reviews. There is NOWAY this is 4.7 rated product.

So annoyed I bought this camera. What a waste of money.

When I purchased the Nanit camera, it was advertised that the insights subscription would last a year. However, they changed this to only 6 months, and now it costs £75 annually. I have emailed them twice about this issue and have received no response.

It's appalling that a company would not only break their original promise but also completely ignore tired and stressed parents who have invested in their premium products. This lack of communication and disregard for their customers is unacceptable.

If this is how they treat paying customers, I strongly urge you to stay away from Nanit. Their products are overpriced, and their customer service is non-existent. Absolutely shocking experience!

I am consistently irritated by this purchase.

They follow an Apple/ipod style business model, charging a lot for the camera but not being particularly transparent about the exorbitant £100 or so annual feels to access anything but basic camera functionality.

I can't do anything with this product now as it is not something I can feasibly sell on without expecting a return/aggravation, nor is it a product I would burden family or friends with by giving it to them - I know I'd be offended/irritated if someone offloaded this to me without sufficient warning, and I'm not easily offended.

This is an appalling product and I would never recommend it. It is probably the worst-priced tech product I've ever purchased. If you want a basic camera with limited functionality save your money and buy something much, much cheaper.

The only way I would revise my view is with a full, receipt-free refund. I don't expect I'll be getting that, though!

DO NOT BUY

they send me a destroyed packaged boy, outside box and inside box is damaged and destroyed!!!

they refuse to provide me any return label saying i have to pay for returning and do it myself.

never buy from this company, i need to pay 50$ shipping to get a broken item refunded, this company is evil way to manage. they just refuse everything, anything you ask is refused, even when the shipping damaged the item.