I first bought a Nadine Merabi dress around 2012 after seeing it on Big Brother. Was a stunning design. After that I have bought many dresses starting from the show room/warehouse in Salford and conti... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I first bought a Nadine Merabi dress around 2012 after seeing it on Big Brother. Was a stunning design. After that I have bought many dresses starting from the show room/warehouse in Salford and conti... Näytä lisää
Yritys on vastannut
Prompt service, parcel arrived very quickly. Easy returns. Support team, Lisa, Alex returned e mails very quickly. Beautiful clothes, just a bit too long for jumpsuits to fit but will get them taken... Näytä lisää
My experience was made great by Alex! Alex was kind, very responsive and the service I received from her was so gracious and positive. The dresses from Nadine Merabi are made beautifully, high qu... Näytä lisää
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My soon to be wife (getting eloped) bought a dress from them just for it to arrive incomplete/missing straps/etc and she did not want to return it but rather either exchange it or fix it?? And first... Näytä lisää
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LUXURY WOMEN'S READY-TO-WEAR
Statham House, Suit a1, first floor, M32 0FP, Manchester, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 91 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Avoid. They size down, very common procedure with these type of stores that pretend to be high end. so when you order a 10 it’s actually a 8 and so on etc. Shame as the clothes themselves are nice just very odd behaviour to want people to buy their size and then have it not fit.
Incredible quality of clothes , always get admiring comments ; they never fail to impress !

Vastaus yritykseltä NADINE MERABI
My query was dealt with really quickly and the fix they had was exactly as asked to. Alex was great, with Miranda it did take a few e-mails to get it support rather just wait for my parcel to turn up when she said there was an issues with delivery. The moment Alex had the issue it was resolved and I really appreciated it!
I purchased a dress in the sale , unfortunately it wasn’t suitable. Sent the dress back immediately, I can see from Royal Mail tracking the item is back with this store . Still waiting for refund . Not the usual customer service I have had in the past from this designer. Shame because I didn’t have anything but praise for this company , prior to this . PLEASE PROCESS MY REFUND!!!!
I think it’s one of the best customer service teams, very responsive and always willing to offer solutions. I always receive prompt replies and support whenever needed.
The quality of the clothes is always very good. The only thing I find a bit complicated is the sizing. I think I’m between sizes: if the waist and hips fit perfectly, the top tends to be too tight. 😌

Vastaus yritykseltä NADINE MERABI
My experience with Nadine Merabi has being exceptional.
They responded to me straight away when I was worried they hadn’t received my returns. Probably the best customer service I have ever dealt with.
The clothes are very high quality and are packed beautifully
I highly recommend.
Exceptional customer service ⭐️⭐️⭐️⭐️⭐️
I had such a wonderful experience with Nadine Merabi’s customer service. The team was incredibly professional, responsive, attentive, and genuinely helpful throughout the whole process. They made me feel valued as a customer and went above and beyond to assist me.
It’s rare to experience such a high level of care and professionalism. Thank you to the Nadine Merabi team for making the experience so smooth and pleasant. Truly excellent customer service! ✨
I absolutely loved the dress but unfortunately it was too small for me.
Customer service was amazing and return was very easy.
Thank you.
Recieved the Natalia blue dress for my sons wedding. I felt completely looked after by this designer and team from start to finish from taking the dress out of the most classiest of boxes to feeling a million dollars in the prettiest dress.
Great customer service, easy to contact and quick and efficient response. Highly recommended it!
Alex he is agent in the customer service
He is wonderful and very helpful
He always so kind and willing to help
When something went wrong with my delivery I had fantastic customer support from Alex Communication was friendly and efficient and the problem was resolved quickly and without fuss. I'd highly recommend.
Great customer service. I needed to exchange my order of the Charlotte pant for a smaller size, in addition to needing it quickly for an event. Nadine Merabi reps not only helped me with the exchange but also made sure I got my shipment quickly. Will continue to shop with Merabi!

Vastaus yritykseltä NADINE MERABI
Gorgeous pieces, faultless service from Alex too! I have purchased several of Nadine’s jumpsuits and always get compliments. Highly recommended, you will not be disappointed

Vastaus yritykseltä NADINE MERABI
A luxury brand with top quality service. I had a small issue with a dress and Alex sorted it immediately with no hesitation and the upmost urgency and a high level of importance. The whole shopping experience left me feeling very special and I look forward to my next purchase. Well done team Nadine Merabi.

Vastaus yritykseltä NADINE MERABI
I got a beautiful pink, sleeveless dress. I absolutely love it. It's a great length, the pockets are so useful, the lining is lovely & helps keep it full in the skirt.
The colour is so pretty and the cut is very flattering.
I also got a champagne coloured sequin dress - OMG. So sexy. So beautiful. The lining, the internal support, the colour. I love it all. Very high quality.
Both are true to size.
Ordering process was very easy. Unfortunately I had a malfunction with my dress but the customer service was super fast and helpful.
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