A lot of help , still didn’t really know what I was doing. If I’m honest pensions, retirement & making v important lifelong decisions is an absolute minefield . Your company & staff helped me through... Näytä lisää
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A lot of help , still didn’t really know what I was doing. If I’m honest pensions, retirement & making v important lifelong decisions is an absolute minefield . Your company & staff helped me through... Näytä lisää
Yritys on vastannut
wasn't sure what to expect and definitely hadn't a clue about the sector but the process was really easy and so informative really got to understand the process. This can also take time but they stay... Näytä lisää
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The process was easy. Not rushed at all and all my questions anticipated and actioned. Assurances are given throughout and advisors and staff are transparent about their fees from the start. The proce... Näytä lisää
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The pension experts were very helpful and knowledgeable. The only downside was that getting the funds from the original companies was very slow. After the funds arrived the pension was set up very qui... Näytä lisää
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We are not a lead generation website that will sell your data to third parties. We are a company of Diploma qualified Financial Advisers and we process £millions in At Retirement products each month. Don't retire without us.
Yrityksen kirjoittama

Colonnades house, DN1 3BW, Doncaster, Yhdistynyt kuningaskunta
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Very efficient and helpful in explaining the process also prompt with updates. Extremely nice people to deal with and making the process easy to get through Thanks again to the team

Vastaus yritykseltä My Pension Expert
My wife and I have investments that My Pension Expert manages. We have had these investments for many years and hardly touched them in the past. Originally other companies / financial advisers managed them, but they were taken over by My Pension Expert. My wife and I decided we wanted to cash in a proportion of our investments (not a large proportion) and all we have experienced are delays and obstruction. We had a call with a financial adviser today who kept repeating his advice to keep the money invested. He gave his rationale which we listened to but we maintained our decision to cash in. He didn’t seem to know what to do, but said he’d phone me back at 6 pm. He didn’t call, but just sent an email stating I should phone the investment platform myself if I still wanted to do this. It has now been over three weeks since my wife sent an email saying we wished to cash in a proportion of our investments and nothing has happened other than long phone calls trying to persuade us not to do this. We have good reasons for doing what we wish to do, but I don’t think we have been listened to and instead a “high pressure sales” type approach has been adopted where it almost feels like we will not be supported in any way to draw down some investments. I don’t think the system of not having an individual financial adviser works at all well; I suspect these different financial advisers are on some targets to keep investments in place and that takes precedence over the investors wishes. We have previously had no issue drawing down on our investments by simply sending an email to our ongoing financial adviser. I am considering making a complaint to the company, securing the services of an alternative financial adviser / company, or even seeing what the Financial Services Ombudsman Service has to say. Seriously disappointed today.

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Vastaus yritykseltä My Pension Expert
Plenty of contact . All staff pleasent and professional . Made everything quite straightforward

Vastaus yritykseltä My Pension Expert
Felt guided through the process very well, friendly advisors on hand. Calls dealt with in a prompt and timely manner. Would recommend this company to others.

Vastaus yritykseltä My Pension Expert
I was starting to panic as my retirement date was approaching far too quickly, I had three pensions and wanted to know what my best options were, initially i spoke to an adviser who was very helpful, and was able answer the worries that i had, guiding me to a suitable solution,
The process of transferring my three pensions into one took a long time, this was nothing to do with the staff at My Pension Expert, it was down to the pensions i was closing and moving, I was updated every week by Reece as to how things were going,
I'm so glad i finally contacted MPE because i had no idea what to do, A big thank you to everyone who kept me updated and walked me through the whole process,

Vastaus yritykseltä My Pension Expert
Informed non pressured guidance with client choice as the guiding principle. Easy people to deal with..

Vastaus yritykseltä My Pension Expert

Vastaus yritykseltä My Pension Expert
From the outset, MPE was very helpful. The initial assessment of my pension needs was so thorough - even down to things I would have overlooked, such as paying for National Lottery tickets!
Kelly was very good at reassuring me and talking me through the complexities of the paperwork involved, and was extremely patient with my numerous queries.
Not having any kind of financial background, it was great to have people at hand to help me through the process.
Highly recommended!

Vastaus yritykseltä My Pension Expert
Very easy to talk too and arrange things.
There is always some one to talk too.
My experience so far has been a good one. Service is certainly up their.

Vastaus yritykseltä My Pension Expert
I found the advice given to me very helpful. From start to finish setting up my policy was run efficiently. Contact and support has been provided to a high standard.

Vastaus yritykseltä My Pension Expert

Vastaus yritykseltä My Pension Expert
From my first contact with pension experts they have been amazing always explaining everything clearly to me in a way I understand. I have been dealing with Charlotte Frost-Ward and she has been amazing with always keeping me up to date with what is happening and chasing my pension provider for me. I have felt confident with her services and know I can always message her when I have a query and she is quick to come back to me.

Vastaus yritykseltä My Pension Expert
Excellent professional advice when organising my fixed-term annuity. This is the second time that I have used My Pension Expert and I would recommend them.

Vastaus yritykseltä My Pension Expert
They kept me informed and updated every step of the way.

Vastaus yritykseltä My Pension Expert
From the very first contact every person that I spoke to, had email contact with or in someway dealt with at My Pension Expert ,was helpful and supportive. Making such an important decision as what to do when a pension matures is so stressful and overwhelming but I was guided through every step . The financial advisor listened to my thoughts and concerns and really tried to put my mind at ease . I never felt pressured , and queries were replied to promptly .Once I had made my decision I was helped with the relevant paperwork and was regularly kept up to date with how things were progressing . I didn't have to do any of the chasing with the old or new pension Companies .
Excellent service worth every penny .

Vastaus yritykseltä My Pension Expert
Staffs were curtious and we'll informed. They explained everything in n easy to understand language. We were kept updated on how things were proceeding on a regular basis.

Vastaus yritykseltä My Pension Expert
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