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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Pense carried out my pension transfer quickly and efficiently. Everyone I dealt with impressed me particularly Ross who advised me and Lauren who helped process transfer as quickly as possible and k... Näytä lisää

Saanut 5/5 tähteä

Very satisfied with the service I received from Pence in regard to setting up an annuity pension for me. I was pleased with how quick the process was and Liv Carey regularly kept me up to date with... Näytä lisää

Saanut 5/5 tähteä

I was pleased with the attention to detail in every aspect of my pension transfer. My options were made clear and were succinctly explained by James Allott. Liv Carey kept me updated throughout the... Näytä lisää

Saanut 5/5 tähteä

Great service from start to finish Kept me informed & up to date with any progress in my application,my contact Lauren was very helpfull


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

222 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 25 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Pense carried out my pension transfer…

Pense carried out my pension transfer quickly and efficiently.
Everyone I dealt with impressed me particularly Ross who advised me and Lauren who helped process transfer as quickly as possible and kept me regularly informed

27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I found Pense by accident in the first…

I found Pense by accident in the first instance more than a year ago after using a pension calculator on a website. After that I received a call from them enquiring about my requirements, I was very cautious at the time for many reasons of scams etc. That said I did reach out to them after doing sound research and contacting them via the FSA website to be sure all was ok. That was in the beginning but as time moved on and Pense submitted me quotes for Anuities it was clear that the company is very professional in its approach and doing business. The service I received was excellent, the advisor I had was James and the admin support team Isabel and Amber were truly great with all the documentation, the regular updates on progress with my application was first class. I was kept up to speed on everything . The whole process was efficient and painless. I can’t thank them enough for all they have done for me to date. I will recommend them to my friends in the future and I will definitely be using there services again with out doubt.

17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very satisfied

Very satisfied with the service I received from Pence in regard to setting up an annuity pension for me. I was pleased with how quick the process was and
Liv Carey regularly kept me up to date with how things were proceeding.

21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Exceeded Expectations – Highly Professional Pension Support

I am very pleased with the service from Pense, which exceeded my expectations at every stage.
Kirk Yeomann was extremely diligent in understanding my requirements, offering a range of relevant options, providing clear advice, and outlining the full process for transferring my pension and arranging the annuity.

Lauren Burfield and Liv Carey were equally impressive — reliable, proactive, and consistently keeping me updated on the progress of my application and obtaining compensation for delays in processing the application from the annuity provider. Their communication made the entire experience smooth and stress‑free.

Based on my experience, I can confidently recommend Pense to anyone looking for knowledgeable guidance and excellent service.

15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I was assisting my brother in getting…

I was assisting my brother in getting an annuity sorted, with his retirement approaching. I contacted a number of annuity brokers, but opted for Pense following my correspondence by email and phone with Kirk. He was excellent and reassuring, made the process as simple as possible, where others were putting obstacles in our way (as I was doing most of the 'talking' etc on my brother's behalf, it could have been complicated). Once we agreed on a provider, based on best annuity rate, Kirk passed me on to Liv, who metaphorically held our hands from that point on until the annuity funds arrived in my brother's account. Regular email contact (at least weekly), plus prompt responses to our queries, kept us reassured at all times. Nothing seemed too much trouble for Liv or Kirk. The whole process from accepting the quote to receiving the funds took around 7 weeks, well within expected timescales given. I wouldn't hesitate to use them again and recommend them to anyone in need of such services.

2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Attention to detail

I was pleased with the attention to detail in every aspect of my pension transfer. My options were made clear and were succinctly explained by James Allott. Liv Carey kept me updated throughout the process.””
I would have no hesitation to recommend Pense to anyone looking to make investments.

28. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Satisfaction

It was reassuring and helpful to liaise with the same person to help and guide you through some of the hurdles in front of you . Any questions i put forward which were a few , were answered very quickly .
So a big thank you to Liv and Kris for their advice and help .

2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Had always been a bit sceptical about

Had always been a bit sceptical about financial advisors, but I had to use one to set up a annuity policy. Kirk Yeomans from Pence arranged a phone consultation and I will be forever grateful. He talked me through all my options, advised me on my tax implications which helped me make an informed decision, he kept me informed about the different providers and dealt with the transfer of my pension pot getting me exactly what I needed.

6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I have never been one for writing…

I have never been one for writing reviews but on this occasion, I had to break the habit of a lifetime. Pense were first class, from the moment I called them to the start of my annuity, the team have kept me informed every step of the way. Special mention to Kirk for his advice, and to Lauren and Liv who provided regular updates. I would have no hesitation in recommending Pense to friends and family.

20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Quick smooth process

The whole Pense team were very efficient.

I was very happy through out the smooth quick process.

If anyone was on holiday someone else picked up the messaging seamlessly.

I would not hesitate in recommending them

26. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Pension Annuity

Used Pense twice now for both the small pensions I have. Kirk was excellent and explained everything so even i could understand.
Both went very smoothly with no hiccups in double quick time too.
I wouldn't hesitate to recommend Pense. All the staff are incredibly efficient and kept me informed
weekly throughout the process.
All in all excellent service, I would highly recommend.

12. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Another con trying to get your details…

Another con trying to get your details whilst pretending offer free advice

24. helmikuuta 2026
Oma-aloitteinen arvostelu
Pense-logo

Vastaus yritykseltä Pense

Thank you for your review.

We take feedback extremely seriously, however we have been unable to identify any interaction with a customer matching the details described here.

Pense is an FCA regulated financial advice firm and we maintain full records of all enquiries, calls and advice conversations. After reviewing our records we have not been able to locate any enquiry or interaction that corresponds with this review.

For clarity, we do not charge customers simply for making an enquiry or discussing their options. A fee is only payable if a customer chooses to proceed with a formal recommendation, and all charges are clearly explained and agreed upfront before any advice is provided.

We have asked Trustpilot to contact the reviewer so that they can provide further information and allow us to investigate properly, however we have not yet received any details that enable us to verify the experience described.

We are proud of the transparent and competitive charging structure we offer and would encourage anyone considering our service to review the feedback from other customers who have used Pense.

If the reviewer has genuinely interacted with us, we would welcome the opportunity to investigate and resolve any concerns directly.

Saanut 5/5 tähteä

I’ve been very impressed with Pense…

I’ve been very impressed with Pense from my initial contact and subsequent interactions. The staff have been wonderful, pleasant supportive and professional. Any questions or information requests were dealt with promptly and efficiently.

20. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Friendly knowledgeable team and professional service

Friendly knowledgeable team that offer a professional service. Initial consultation was friendly and helpful, reviewing my options and agreeing the way forward. They were then able to secure an annuity quote above my expectations and then followed through getting the policy in place and the funds transfer in in a very professional and timely manner. Regular updates on progress all the way through and very happy with the end result.

17. helmikuuta 2026
Oma-aloitteinen arvostelu

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