The worst online Italian grocery order I’ve ever received. Items were carelessly packed, with cans of soft drinks thrown into thin plastic bags instead of proper protective packaging; one leaked and s... Näytä lisää
Yritys on vastannut
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The worst online Italian grocery order I’ve ever received. Items were carelessly packed, with cans of soft drinks thrown into thin plastic bags instead of proper protective packaging; one leaked and s... Näytä lisää
Yritys on vastannut
Best experience ever!!! They are so precise, clean, respectful and on time!! The box was well close and all the things inside was wrapped wonderfully and carefully good
We ordered a selection of good quality pasta shapes (some of which you cannot find in an ordinary supermarket) and Mutti sauce,they all arrived well packaged in two cardboard boxes,on time with no fau... Näytä lisää
Parcel delivered by Parcel force and even if the packages what expected in 6/8 working days as mentioned in the website (standard delivery)I received mine in only two days. Jars was packed with ex... Näytä lisää
MyDelibox - the online Italian delicatessen in the UK, at incredible low prices. We deliver in two working days everywhere in the UK mainland. Shop now!
Unit A3 - OYO Business Units, DA17 6AX, Belvedere, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 71 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The products I ordered arrived intact and well packaged. Too bad the short expiry date on some of them. Unfortunately I have to make a complaint about the delivery: the courier did not respond after ringing from the building's intercom and left the package in front of the door of an apartment on a different floor. Fortunately, not seeing anyone arrive, I took a tour of the various floors of the building. The package was left at flat number 27 instead of 29.
It's easy to order and the delivery on time .
Great service and range of products, and really good prices. Makes me feel like being in Italy 🇮🇹😊
Great Italian products, well packed and always shipped in time, i have already ordered multiple times and never disappointed, mydelibox are very serious, offering great choice of the best Italian branded products.
Great products and always a great service delivery.
Guy was rude. Don't like people like this. Can't remember his name. Visited him in April.

Vastaus yritykseltä myDelibox
I've ordered several times with them and I couldn't complain. This time though was completely a mess.
I just opened the last pack of biscuit and like the several others are completely smashed, good only to be sniffed. Quite disappointed! The same fate with the pasta and taralli....
Due update, I got contacted by their customer service after few months and after some emails I got offered a discount close to the amount I've spent for the items I binned.
It's a pleasure to see how they got this right even after a while.
Thanks
I have ordered numerous times from MyDelibox and always been pleased with the goods delivered. My latest order was so poorly packed that two packets of pasta were split with the contents all over the bottom of the box and biscuits which came with the order are in kit form. Whilst some of the value of the goods has been refunded, there has been no apology from MyDelibox nor any explanation as to why their packing has deteriorated to such a crass extent. Even the box had a hole in it, which must have been present prior to despatch given the amount of sticky tape around the base of the box to conceal it.
As always good quality;
They take care of all food folding everything in a soft paper to not broken or damaged the food like biscuits.
I have been ordering from Mydelibox for a few years now, and they are never wrong with picking. I always received my orders in full and very well packed so nothing got damaged. The variety of the offering and the price point is also great, therefore I always come back!
Overall the order and shipment was ok and punctual. I am only a bit disappointed that the expiry date of some items was just few days after the delivery; especially the sweets, I had 2 packs and cannot think to finish them in few days.
My order was delivered damaged and I have contacted Delibox who have offered no compensation for the damaged items as the goods inside were not affected.
However I still had to pay full price for them so I think this review is justified.

Vastaus yritykseltä myDelibox
It’s a long time that I ordered from this company and I’m very happy and satisfied.
I will order and order again.
Compro sempre prodotti italiani su questo sito, i prezzi sono buoni e la qualità dei prodotti anche. Non c’è moltissimo assortimento ma la consegna è sempre rispettata e il post order in caso di problemi è molto efficiente.
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