MLBshop.com Arvostelua 

Failure to provide any service
ZERO communication.
Refund issued without communication and no offer of reshipping or exchange for unavailble items.
Lost money on transaction due to exchange rate.
Products werent available after purchasing. Shipping didnt occur even though it stated it was shipped.
AI advised to just wait longer as product was shipped when it hadnt been.

CHEAP!! Crappy iron on that was crooked on all 3 shirts I ordered.
NEVER WOULD SHOP HERE AGAIN!!

Shirt I ordered is waaaay too small for a Large. Have requested an exchange twice but have received no reply. When I enter in my order number to return the product, it says order number cannot be found. What a scam.

This t-shirt is crap! Cheap material with cheap, wrinkled iron on letters. Made in Nicaragua. Terrible product! Not even sized correctly.

Didn't get the shirt I ordered for my son. Was charged the price of a jersey with Harper's name on it and shipping that was supposed to be free. Got a shirt with iron on and they charged nearly $90. After debating 30 mins with a person with broken English, they gave me a partial refund. I don't trust the company. I went back and clicked on the Bryce Harper jersey that shows his name, but when you look back up at the "recently reviewed," it shows a shirt without number and name. They are very manipulative company. If I am going to pay for a knock-off, I'll go to Amazon and pay half the price.

Very disappointed! I ordered a Don Mattingly jersey from MLB for Christmas. The size was too big and I planned to return it sooner. Due to obligations caring for a sick family member, it was not a priority. The jersey has the tags on it, it’s never been worn, and MLB will not exchange it for a smaller size. Even when we offered to pay for shipping. A simple request. But because it’s past the 45 day policy, they cannot accommodate. This is the last time I purchase from them. They send the message that they don’t care about their customers. I don’t recommend this business. Terrible.

Ordered a shirt on may 31. Paid 9 dollars in shipping. Never received the shirt. Got text messages that it was delivered. Never showed up. Do not trust these guys. I had to contact my bank to get my money back.

Ordered a jersey for my son to wear to a game on June 1st. Order was placed on May 16th and order was supposed to be shipped in 3-7 days. Checked order status 7 days later and order will not be shipped out until May 30th with a delivery date of June 10th-14th. How does such a big company get this so wrong?

They lied, misrepresented, committed fraud. Period. Fact.

worst online shopping experience ever. Sorted me nine dollars and their remedy was to send me a gift card for another order.

I was told my overpriced cap would arrive on April 19th. After two weeks of waiting I contacted them and was told that I need to contact OnTrac. They sent me back to MLB. MLB customer rservice offered to a reship or to provide a refund.
I took the reship. I was again billed for the replacement hat and also the overnight shipping. I had to cancel both the original and the reship order and wait a week to get refunded my $48+$61.

Minderwertige Ware.Kommt mir so vor,als wenn sie die B-Ware, die zu schlecht für die USA ist, an die Europäer verkaufen.
Und wenn man aufgrund der schlechten Qualität retournieren möchte, zahlt man 13,50 Euro minimum dafür.
Ich war/bin wirklich schockiert.
Solch immens hohe Retourkosten sind eine absolute Frechheit.
Ich denke, dass sie das extra so machen, damit viele ihre mangelhafte B-Ware einfach behalten und die ihren Schmutz loswerden.
Nie wieder

Paid over $200.00 for a new ohtani jersey and then paid extra to have it shipped in 2 days. We'll i got an email saying it was delivered but that was false. No jersey was ever sent to my house no delivery truck ever showed up to my house on the date they claim to have delivered the product. Such a waste of time and energy. They take 7 days to process a refund. Ordered the jersey on March 20th. It is march 25th. They said to wait additional 3 days for the product to arrive when I paid for 2 day shipping. Worst idea ever to use their site. So I lent them money for 2 weeks. Ur welcome mlb shop hope u used my money for something good since I wasn't able to

Order placed March 6th with a "guaranteed" delivery date of March 20th. Customer service (ha!!) repeat the same LIE that the order has been shipped yet they CANNOT provide me with any shipping details (ie. tracking number, shipper, when it was shipped, etc). How do these thieves get away with this? Does anyone at Major League Baseball HQ know about this?

Complete GARBAGE. Ordered a large and it wouldn’t fit an 8 year old. Can’t return it because you need the tags. Stay away from this company. It should be zero stars but that’s not a option.

I am not real sure this company even exists. My first order with them. They said they sent my package. They used a delivery service I have never heard of. After my package never moved according to the updates, I requested a refund, which was completed. I will never order from them again. Its a complete scam.

The absolute worst. I swear they have one person working their shipping department.

Tried to cancel an order that they couldn't get shipped within a 3 week window. They then said they were unable to do that because their office that handles that was closed. Convenient. They asked I try the next day.

I tried the next day, they made it seem like everything was all settled. Gave me a ticket number and everything.

The next day I got an email that says the garbage shipped so I got in touch with their support a THIRD TIME. They said "Oh sorry, it already shipped, we can't cancel it!"

So long story short, they'll screw up and then rather than fixing anything they'll waste your time.

I'm headed to my credit card's website later today to recall the payment and I advised their support that I'll keep whatever they send me but save yourself this same kind of headache. Shop literally anywhere else.

If you were unaware, this website is also the Fanatics and the HatClub teams/websites. Don't shop there either if you don't want a migraine.

Never buy from this website 1 star for never sending my order. I’ve been waiting for this yankees cap since 2024 July 24 and still haven’t got my yankees cap. never buy from this website

They worst delivery service. They contracted the cheapest delivery service possible to save a dollar. Was charged almost $20 extra for faster service, with no results. Been waiting for days for my order, and the delivery company imputed false information into the system to make me believe they were going to deliver my order. Never even heard of this cheap delivery company they contracted to do their deliveries… Poor business.
Won’t order anything for this shop again. Will go to a local store and place a in store order with less confusion…

Deserve 0 stars. Charged me $10 for shipping. Arrived a month-and-a-half later and way past Christmas. Now they want to charge me $10 to return this overpriced junk. I don't honestly trust sending this back to them - I'm afraid they'll keep the hats and never refund me. Terrible company. Never buy from them!