MLBshop.com Arvostelua 

I wish I could leave them 0 Stars. I ordered a customized jersey for my son for Christmas. This was what he really wanted. It said it would come on Dec 20th. It never came and then it said it would come on Dec. 24th. It never came and then it said Dec 30th. It still never came. I contacted the company and after they looked they said it was lost. I told them to get me another one right away and was told them are out of the item now. What a POS company. They ruined a kid's Christmas and didn't give a shit. Nobody should ever order anything from them. They don't care if it gets to you or not.

I ordered a Royals jersey from this site and when it arrived it wasn't the same item that was pictured, I thought it was embroidered on but when I got it, it was ironed on, very disappointed, I probably won't be buying any thing else from them again, they have poor quality items, they make the pictures look like one thing and ship something totally different, they should be put out of business, MLB should not be affiliated with this, they lie.

I ordered 4 championship Dodger sweatshirts. Two of them were printed with the Dodgers word upside down! Another was stained and all of them were missing snaps. I should have read the reviews before making the purchase. Don’t buy from this place. Merchandise is junk.

I bought two shirts. One was a small intended for my son. That "small" shirt, should have fit according to the sizing information listed on the shop site, however, when it arrived, it was the size of a typical XL shirt.

The second shirt I bought was a Large for myself (different style). This one ran small. Compared to my other shirts it was about the size of a typical medium.

In the end, neither shirts matched their size guide information listed, nor do they conform with typical sizing, or really any standard, given that the Small was significantly larger than the Large.

Return and restocking fees are absurd, especially given the quality of what the site ships out. In the end, I opted to just donate the shirts rather than paying even more money to return them. This store is a complete rip off. I will never buy from them again.

Wish I read the comments on this site about delivery times before placing an order. Placed an order yesterday (a Thursday) for a baseball cap and paid an additional €28.90 for overnight delivery. UPS notification says it now won't arrive until next Monday, 4 days later! MLBshop will refund the delivery cost now but I have to wait until its delivered before they will refund the cost of the item, even though I won't be there to receive it.

Good old US customer service!

I ordered a jersey for my son as a Christmas present on Nov. 12th. MLB shop said I would receive the jersey in a week or so. It never arrived and now the expected arrival date is Jan 6th, 2025. I can’t get a refund. If you can’t live up to your end of a business transaction then you should issue a refund so I can spend it with a reputable, big boy company.

I ordered a $200 LA Dodgers Limited Home jersey. When I received the product, it did not look like what was advertised. It was missing the red number on front of the jersey. Contacted customer service and they offered me a 30% coupon code. Why would I need a discount code to spend more of my money when they are sending products that don't look like what is advertised?! Requested a refund but they said they're going to take a portion to cover the return label shipping fee. Ridiculous. I regret ordering from them. From the other reviews I read, return and refunds are a hassle too so I'll accept the loss. I'm not trying to deal with a shitty company like them.

Ein absolut unverschämtes ekliges Abzocker Unternehmen. Habe Limited bestellt für 280 Euro, die als lieferbar angezeigt wurden. 500 Stück weltweit - 4 Wochen gewartet und dann angefangen mich mit dem 0 IQ Kundenservice rumstreiten zu dürfen, die nur Ausreden hatten. Jetzt wurde es mir einfach ohne meine Zustimmung storniert, worauf ich es sehr teuer woanders kaufen kann. Mein Geld ist weg, keine Ware und zwei heulende Kinder - vielen Dank ihr Nichtskönner MLB Shop Europe! MfG

Their shipping is slower that TEMU and I'm paying twice as much for it. Ridiculous turn around time. I am not ordering from here again.

Worst customer service ever!!!! I had purchased a display case that showed a baseball in the image of what I bought but when it came there was NO baseball. So I did a chat with customer service to ask if it was supposed to come with a baseball. Ended up they could not answer so suggested a refund back to me. I asked if a prepaid shipping label would be sent. The agent asked me to explain what that was!! Also in the chat he kept asking me the same questions over and over again really getting me upset! He told me that yes they pay for shipping and I did not have to pay anything to do the return and I would receive an email with the label and return instructions. I did NOT get an email but instead was sent an email with a 20% coupon for my next purchase!! The emails I get daily offer me 30% What a joke. This company is a total rip off and should be investigated by the AG of the US for their poor business practices. I wish I had read the reviews as 80% give them 1 star and that is because you cannot give ZERO stars. Shame on this company. Now they keep sending me emails with amounts to spend on a gambling site. I plan to get in touch with my credit card company to dispute the charge, The product that came without a ball is a cheap piece of sh*t. Oh, the review has a check box to let MLB know about the review, but I did not see any responses for them on anyone else's review! What a joke!!

Absolutely horrible. I ordered from them over 3 months ago and still have not received my package

quality is terrible. I ordered a Mitchell and Ness Dodgers championship shirt and this is piss poor all the way through. the shirt is practically see through. the Mitchell and Ness patch isn't even a patch. I am extremely dis satisfied. You're better off buying bootleg gear from the guys on the sidewalk.

I concur with the other review about not having an option to give zero stars. Paid $242 for a present. Was told 7 to 10 day delivery in early October. It's now December and the order is still not processed. Huge scam. Mlb should not be affiliated with this site

I should have looked at the reviews first.

This company does not keep their promises and customer service is the worst I’ve ever experienced.

I ordered a Tumblr and my order number ends in 5410.

I would welcome anyone from the company to contact me, but I’m sure they won’t. Glad to provide an update if they do.

I ordered and paid for an Arizona D-Backs newborn bodysuit for my granddaughter and what was delivered was a child's S/M NHL Vegas Golden Knights hockey jersey.
An error on their part that should be simple to resolve, right? Nope
It took me over an hour on the phone with various chatbots and humans to get it resolved, I hope.
I'm never going to use them for buying anything again. Absolutely horrible customer service.
Unfortunately, there is a second item on my order that won't be delivered for another 3 weeks that I'm sure won't be correct.

I wish I could give zero stars. I tried to buy a hat from this site. The first time, I waited two months and ended up getting a refund instead of the hat. The second time, I waited another month and decided to contact customer service. They told me the item hadn't been shipped yet, even though they had emailed me saying it had been. In other words, they are a bunch of liars. All they do is ask if you want a refund. Let me tell you something—if I wanted my money back, I wouldn’t have ordered the hat in the first place. I want the hat. Just give me the hat!
They are not competent enough to run this business

Great quality merchandise. Poor shipping support and experience. Mediocre Customer Service.

One can order from this shop, one will pay top dollar for the item and pay extra for subpar shipping.

Their logistics is a nightmare, they are trying to make money off of S&H, so their mediocrity in service is evident. 7 business days to receive an item in Las Vegas To Los Angeles paying for prime rates should get you exactly that. Not with MLB Shop, you get a third party combo and leave USPS to deal with the slack. I will shop from here because I “have” to, not because they are a good merchant. The whole website needs major upgrading. Reach out to Nike, they can show you the ropes. Dorks.

I recently had a very bad experience with this site but only, after contacting the MLBshop.com Facebook page did I have a person named Jan who greatly helped me with an order shipping problem. the customer services is really helpful for that on any problem.

They received 1 star only because 0 isn't an option. Do not buy any cards from them, worst customer service, terrible shipping times and no response when I email about my order. I ordered a box of cards 3 weeks before my sons birthday and they still have not shipped!

Bought an 80 dollar or Orioles batting jersey. It was too wide charged me 17 dollars for a return on the item. I’m never buying anything from them again!!!!